I went there again today. The washing of the car was fine. Their vacuum cleaners are worthless…read more They are big and silver, they are better off storing grain for the farmers.

This car wash just doesn't get the car clean. The bug prep cleaner is a great work out but doesn't…read moreget the bugs off. Maybe they've changed the product from last year or dilute it too much? The running boards and back window of my SUV don't even look like they've been through a car wash when I'm done. They had no detail bottles or rags available and ask that you limit your vacuuming time to 10 minutes. Complete waste of money. The kids who work there are friendly and nice.

It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

Went to Hurricane and did the automatic wash that was open closest to the office. That bay is…read morenormally closed but since it was open, thought it was repaired. Paid for the full automatic wash. Halfway through the soap cycle, the entire thing stopped and turned off. Luckily I was able to drive out. Paid $5 more on the manual bay just to get all the soap off. Out $25 and still had to do it myself. No one around or anyway to contact them to refund me.

Thieves ! Automated car wash took my money with no attendant on duty & no working phone number to…read morecontact anyone!

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

don't use rainstorm car wash I took my truck there and they guided me in wrong after I stopped and…read moretold them they were and it caused my truck to dent then they grabbed my steering wheel and made it dent worse

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.

After being a loyal customer for over 6 years, was car was damaged in the car wash. I had never had…read morea problem before. I was advised it was my vault, they stated my brake lights were on, they after many requests they allowed me to watch a film , no lights on. I had just had my car painted, the booth sent me backward ad damaged my car, the vehicle behind me which was brand new was ok, they then told me damage was from that car. Bad business and Boo to Rain storm

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

The employees were so embarrassed when they had to ask me to back out due to another mechanical…read morebreakdown. This is after a 20 min wait in a line of 12 cars. This carwash has been shut down several times this year, 2023, for problems and maintenance. I chose this location (Neil St. Champaign IL) for convenience but the unexpected closures have been a nuisance. I've been trying to cancel my membership for 3 months but the customer portal on Rainstorm website is always down for maintenance. I have called and left unanswered messages and my emails are never returned.

went into self wash bay. advertised 5.00 on machine. used credit card. They charged by account…read more10.00 for a wash. They are rip offs. I will never go back.

Great Carwash Club! I like the idea of using washes in other towns. Taylorville's new wash does…read morean excellent job.

Do not go to this place they have a sign up that says they give free towels for drying your car…read more And that it's a lie they do not give free towels or drying your car. Go someplace else reputable.

I went to get my car washed and there were still bugs plastered on my windshield, the dirt went all…read moreover the back of my vehicle. They refused to run it through again. They stated because I ran my other car through 2 times because it wasn't clean, so they wouldn't do it again. What good is a car wash if your car isn't clean!! Their solution was to buy a package, why would I do this so late in the year. I will not go back!!!