They do a great job at making sure the car is clean looking like new, especially the inside. The…read morerestore my car to that new car look.

Dre did great work on my car. I brought it in covered in tree sap, dirty interior from a recent…read moremove, yellow headlights. He told me what he'd be doing and offered options without being pushy. My car came out looking brand new. Friendly service and good work!

Hands down best car wash I've ever been to. I have a 1 ton work truck that gets very dirty. The…read morewash bay is big enough to move around truck. The water pressure was amazing and had plenty of soap coming out of the wand. The brush also had great soap. When I'm in the area I'd be sure to come back to wash the truck again !!!

Never again they might of done good job on my brakes the owner Sam try to rip me off saying that I…read moreneeded a front frame that would be $1500. Saying my bushings are rusted that is a flat out lie. I got a second opinion with another person I have known for years said have him call him he refuses. I need work done on my car they wont be doing that in the near future. I'm so disgusted with this place when I confront the person they didn't want to take responsibility all they want to do is continue to lie to me. BE AWARE of these people they're nothing but crooks I am sick and tired trying to be ripped off especially with mechanics when they see a woman coming they want to rip them off.

Uncle Sam fixed my jeep a few weeks ago! He was super nice and everything was fixed quickly at a…read moregreat price!

I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

I have been a customer of Norris for more than 20 years until today. It all started about a year…read moreor so ago when they changed their sales policies and started actively pushing up-sales through a practice they refer to as a courtesy check. When my wife or I would bring our cars in for routine maintenance we would get a call saying that they found other problems that should be addressed and since they had the car apart it would be less expensive if they were addressed now. The suggested repairs they estimated were three times the cost the car was originally brought in for. I would ask if they thought it was critical and they would say it should be repaired like I didn't have a choice. The first time this happened I thought well I have been coming here for 20 years they must be right so I went along to the tune of $2500+. A year after this I brought the same car back in for the rear brakes, and I again get a call that says they found more repairs that should be done about $1700.. This time I was really perplexed as the car was just repaired a little over a year ago why all of a sudden is it needing so many repairs and why didn't they find these new repairs a year ago? So I asked the service advisor and the answer I got is this is part of their Courtesy Check practice which according to the shop manager was started 4 years ago. I asked them to please stop the practice as I was not interested in their constant barrage of suggested up-sales. I also said if they didn't stop I would not return. The service advisor replied that it was store policy and he could not do that. The shop manager also said the same. So I told them that I would not be coming back.

My husband and I have gotten our oil changed at Speed Lube on Cunningham for many years. Everyone…read moreis very nice, fast and gives excellent service. No one speaks down to me because I'm a woman and I appreciate everyone there

I will never go to this place again. I left with a smoking car and an oil leak. I spent 100$ to get…read morean oil change and to change my carbon filter and check my fluids. I brought it back to them because it had been smoking. they can't fix the leak and or smoking problem tried to say it was previously who had did my oil change when they had just changed it. They did not fix the issue. the vice president called which is there boss and was very unprofessional and talked to me like I was a pos because I had worked all day and didn't give them a chance to fix it had asked if they could come tomorrow due to me working all day and having to go to a dealership to get another car because I cannot be without a vehicle. he said that was my choice but not his problem he said he's denying my claim and good luck to me so now I am with an oil leak and smoking car that they caused.

Oversell, brake rotors bounded with brake pads replacement, which is called "store rules". They are…read moresuggesting to replace brake pads without giving thickness measurement even asked to

Starting from 2023, I brought all my car to Dynotune. Porsche, Alfa Romeo, LandRover, Lexus, Audi,…read moreMazda..... Timing belt, AC, water pump, Coil Over, custom alignment, swaybar, seals, head job. From basic maintenance all the way to dissemble and repair the engine...... 100% satisfied with the service and speed. The owner, Drew has always be nice and honest to me. He would get up and be in the shop from 4am to 7pm and even use his weekend when the repair take longer than expected. Thanks for Drew my project 944 turbo can be back up running strong again. Reasonable price, quick turnover with good quality