Best apartment community in Redlands. Units are LARGE, grounds are well kept, large resort style…read morepool area, we even have a vending machine with beverages. Dog park, corn hole gazebos with BBQ grills picnic tables, fire pit and a spacious playground. Garages make you feel like you have a HOME. I can't say enough about our community staff management and maintenance they are all kind, caring, fun and genuine! Neighbors actually meet up and chat with their dogs in the quad which looks like a park kids layout and play it's just amazing to live here. I am an 8 year resident I have had almost every type of unit and I can say it's GRAND over here!

Professional and quick to address our concern- fixed within hours of request. Placing the request…read morethrough my resident portal was easy.

Jonathan and Kareena in the office are sweet and helpful. Very communicative and efficient as well!read more

Karena is amazing!!! Very professional, friendly and efficient! Her and the Lewis Mgmt team…read moreprocessed my paperwork expeditiously and got me in a newly renovated spacious unit quickly. I have lived in many apartments in my lifetime and their leasing process was definitely the smoothest, quickest and most time efficient. As a nice touch. they even provided a little goodie bag upon move-in that included basic essentials like toilet paper, paper towels, and cleaning products.... their customer service is unmatched in the area. As for the complex, I've lived here just a few weeks, but have had no issues at all.

There are plenty of things that are good about living at San Carlo, like having a beautiful newer…read morerental home, garage and in unit laundry.. however, a huge downfall to living at San Carlo is the parking. If you have a social life and/or significant other, I would go as far as to say the parking is a reason to not move here. There are very strict parking rules, allotting only 8 guest parking permits per month which are required after 9pm. With a pass, guests then are only allowed to park in one of the 8 spots allotted to guests (for the entire community) and you WILL be towed after 9pm without a pass (or even with a pass if you're inside of the community). If you have a weekend gathering, family over a few times, etc, passes are gone quick and then what? The parking rules essentially place a curfew on anybody that you have at your home unless you use your limited parking passes, even for a few hours. This is beyond a frustration and truly limits your freedoms / ability to host within your own home.

Hello All, if you want to receive amazing customer service…read moreand information, go to these townhomes! Jenn & Vanessa are amazing and well educated in their roles. My husband & I enjoyed our conversations, tour, and business with these ladies! The property is absolutely stunning!

reminder, there are roaches and spiders and homeless digging in the trash, there are termites…read morechewing up the posts connected to the patios (on multiple people's patios) but this is the main issue, crazy

Been living here for almost 3 years management changes constantly none of them get better. Most…read moreapartments are infested with roaches which they tell us "it's because your neighbor has a roach problem" and do nothing to improve that. They never answer maintenance requests they just mark that they've done it when they clearly haven't even came into to the unit to fix anything. Laundromats are constantly broken you get lucky if one washer and one dryer works. The pools are always dirty and gross. There's mold in the apartments which they also don't address. The dog park is constantly dirty full of feces. Would not recommend living here at all

The venues has a great leasing and management team. Cecilia is wonderful. She provided the best…read moreadvice possible for my moving out. Taylor paid attention to all the details to get me move in seamlessly. The property has been maintained well. I only have had two work orders reported, both of which got taken care of promptly. The venue At orange is the best choice for those looking for an apartment in Redlands and areas nearby.

I have lived at The Venue at Orange for 2 years and over that time, particularly since the change…read morein on-site management to sentinel after my first year, the quality of the community and the responsiveness of the staff have declined noticeably. The most significant issue was my lease renewal. My offer to renew was approximately $2,900/month. At the same time, the identical floor plan on the same floor was listed on the property's own application site for new applicants at $2,459/month for the same term -- a difference of over $400/month for the exact same unit. When I asked whether my rate could be matched given my tenure and standing as a resident, it took a week to receive a response, and I was ultimately told the pricing was fixed and could not be adjusted. I then asked whether I could end my lease and sign a new lease for the same unit starting November 1 to receive the market rate. I was told this was not permitted unless I move into a different unit (same floor and everything, just move to inconvenience you!). In practice, this policy means a resident cannot access the current market rate for the apartment they already occupy, but can access it by moving to another one -- which functions to keep existing tenants paying above-market rent on their current unit rather than reflecting any genuine operational constraint. This becomes even harder to justify when compared to nearby alternatives. The Standard at Redlands, a short distance away, was built in 2025 and apts starting around $2,150-$2,200/month (much cheaper than Venue and bigger apartments in sq ft). Amenities there are comparable (or even better since they have elevators, responsive front desk, and no carpet in bedroom). By comparison, I was being asked to pay $2,900/month at The Venue at Orange for an older unit, in a complex where the dog park is poorly maintained and frequently left uncleaned, and where hallway carpeting has not been properly cleaned and retains a persistent odor from dog pee. Given the price difference and the condition of the property, there is little reason for a prospective or current resident to choose The Venue at Orange over a newer, better-maintained, similarly or more affordably priced alternative. Package handling has also been a recurring problem. I never enrolled in the parcel pending program, yet my deliveries are routed there regardless. I have had 2 packages go missing despite having photo confirmation of delivery. When I contacted the office -- on 5 separate occasions, each time providing the specific date and time of delivery -- I received significant difficulties to having the matter investigated or having security footage reviewed. More broadly, communication from the leasing office has been consistently unreliable. Phone calls frequently go unanswered, and requests are often not followed up on. I have repeatedly been told that someone would call me back, and in no instance did that call back occur. In fact I have called about issues and been told to call back the next day to "remind them". If management genuinely wanted to retain residents, treating long-term tenants fairly rather than pricing them above market and ignoring their concerns would be a reasonable place to start. Instead, this property appears to be experiencing high turnover, and the dissatisfaction isn't isolated to my own experience -- speaking with neighbors, it's clear that many current residents are unhappy and in the process of moving out as well or plan to as soon as their lease ends.

I've lived at Highland Meadows for about 6 years now. So far the current manager Linda has…read moredefinitely cleaned up the place, she is so great!!! She makes it so easy to communicate with and is on top of things community wise, she makes sure to stay on top of maintenance orders, and putting a little of bit of her self in upgrading our community. She helps bring our community together by hosting certain events especially for the holiday events, even during the summer for the children in the community. I have not seen so many children out and about on their scooters and bikes safely playing outside. I feel like I can continue to live here and feel comfortable alongside my neighbors. Best apartment complex in Highland so far!

The current manager, Linda, is amazing. She is so great to work with and does an amazing job of…read morecommunicating when there are updates, repairs, or community events going on. She has always been responsive and respectful in every interaction I've had with her. Overall, my family and I have enjoyed our time at Highland Meadows but a key factor in that has definitely been Linda and all the work and effort she puts into the community.

The staff of the Summit apartments is excellent, especially Patrick Valdez who is professional,…read moredependable, and prompt. He was able to get me squared away quickly into my new apartment which I really wanted to lock in after looking at multiple other luxury apartments in the area. It was clear he wanted to help me get the place I wanted. The apartment itself is wonderful. I was lucky enough to get a garage and balcony view, with amenities like a gym and pool I look forward to using. Even the mail room itself is nice. I briefly ran into some of the maintenance team who seem like solid people and are ready to help.

Patrick was absolutely amazing in helping us find and get into our first home at Summit Apartments!…read moreHe was so welcoming, accommodating, and patient throughout the entire process. He made what could have been a stressful experience feel easy and exciting. We truly appreciate all of his help and kindness and couldn't have asked for a better person to help us get started in our first home! Highly recommend Patrick!

I would like to recognize the outstanding work of Felix, the groundskeeper at our apartment…read morecommunity. The property is consistently clean, well-maintained, and inviting thanks to their hard work and attention to detail. The landscaping is always neat, common areas are kept tidy, and maintenance concerns related to the grounds are addressed promptly. What stands out most is their dedication and pride in their work. They are friendly, professional, and always willing to help when needed. Their efforts contribute greatly to making the community a pleasant and welcoming place to live. Thank you for your commitment to keeping the property looking its best. Your hard work does not go unnoticed and is truly appreciated by the residents.

Maintenance is amazing! Always fixing things in a timely manner keeps up with maintenance around…read morethe community

Great apartment complex. Management is quick to assist in resolving issues with the apartment and…read moreare also long-time residents themselves. I would recommend this complex to all stable, quiet, and family oriented renters.

I've lived in the Villa Granada Apts side in multiple units for many years now. Manager is on top…read moreof landscaping, maintenance calls, and even who belongs on the property and who doesn't. the neighborhood isn't that great but our area aka complex is clean and I feel safe. I've read some of these reviews and haven't witnessed any of the things mentioned. I'm constantly in the office picking up packages and paying rent when potential tenants come in inquiring about availabilities. I do admit it's strict here but I like that it is, allows to be a quiet, comfortable, clean, safe place to call home compared to other complexes in the area.

In summary, suitable for tenants with little to no guests, not the best place for growing families…read morewho will require additional cars and parking in the near future. Juggling parking here is a major challenge. Many years of no water charge, we finally get an additional water fee added to our rent. They could not raise our rent any faster so this water fee was implemented. The stable water fee has a potential to go up at some point but it has not and from my understanding the new tenants pay more than the existing tenants. The property is still a great looking place and calm. In our apartment we still continue to see pests even with fumigations and it continues to be an inconvenience having to move our stuff every-time and be left out for hours for ventilation. Parking is just a nightmare here with only two reserved parkings, the office can hardly accommodate their own maintenance crew having to use our visitor parking and up to a recent maintenance project the office has decided to block visitors parking and strip us from our visitor parking privileges without notice as if they were disciplining us for tenants who misuse or for office not being able to properly manage visitor parking. No nearby street parking available and I have been towed twice and broken into my car with over 2k in losses. We have homeless that roam around at night, they use pool shower and let water running over the weekend when office is closed. This property is next to casino so expect traffic and long line to get in apartments at times. Just a heads up

So I been living here now for about 5 months And hasn't had…read morenot 1 roach in my apartment. And managers have always been very friendly. If something breaks they fix it immediately. Maybe previous reviews made it change but I haven't witnessed none of that