Ordered some plants over the winter. Over different periods and they combined all the orders to save money on the shipping. They honored my request to have the plants delivered after memorial day. I love the packaging these plants come in. Roots were moist and all were in great condition. Everything is growing and doing well. I would 100% order fruit trees from here again. So many varieties that you cannot get anywhere else. read more

I ordered six trees in December and was charged immediately, but didn't receive them until five months later--far too late in the planting season. The weather was already too hot and rainy to plant. One tree arrived completely dead, and another was much smaller than advertised (3 ft instead of 4-5 ft). When I contacted customer service, they blamed me for not trimming the tree enough and for wet soil, even though they trim the trees before shipping and delivered during severe weather conditions. It took a week to get a response, and after I replied, I never heard back. Overall, very disappointing experience--poor timing, poor quality, and no real accountability. read more

my cherry tree died very shortly after arrival and being planted out. Braintree said there's no guarantee so now I'm out a tree and a lot of money. I will not buy from them again. I would not recommend this company. read more

Well, with only about 50% of the trees they send actually surviving a season or even a year, and the fact that they won't replace stuff you buy with the store credit...and won't allow any refunds, its a pretty shady place. read more

Raintree Nursery - Nurseries & Gardening Near Me - Morton, Washington

Buyer beware. Never have I been so disheartened by a tree purchase. It's a good thing I only orders a small number of trees. They tried to claim that they didn't have to honor their warranty, as well as shipping trees in a manner that I have never seen before. My bare root trees arrived without any means of keeping the root ball damp, merely wrapped in cellophane or some other plastic like material, then a layer of paper. Competitors will add damp newspaper shreds or peat moss. Anyway, one tree was dead on arrival, the other never leafed out and will most likely die. I'll never order from this business again, as I feel they are taking advantage of consumers. It also seems like they were lawyers before they were tree sellers. Read their warranty over and over before buying. It basically states that they don't have to honor it. I had to go to my credit card company to get my money back after discourse with customer service that went nowhere. Buyer beware! read more

I was supposed to have received a tree with branches instead I received a stick. Buyer beware of this company. Now, what am I supposed to do? read more

Raintree Nursery - A stick - Nurseries & Gardening Near Me - Morton, Washington

See all

I ordered a Peggy Clarck flowering apricot in August of 2024. Recieved the tree March 6th,2025. Tree never fully opened. I have years of experience with bare root trees. Contacted customer service and they wont honor purchase. Not even a store credit. Spent 80.00 dollars for this one tree and it never opened fully. I will never order from this company again. read more

See all

The bare root fruit trees are so well cared for!! We purchased 10 different kind from this nursery for the first time, at their 50% off day. We planted all 10, and they are all growing well!! We will be back!! read more

Raintree has a great catalog, generally good for reference purposes. In my experience their bare root trees not worth the money. Customers service rather poor also. read more

Professional Excellent quality plants Easy order and pick up arrangements Easy to navigate website read more

I'm wishing I would have read some reviews before ordering from Raintree Nursery. I ordered over $200 worth of trees and bushes and some strawberries over the winter. Last week, they changed my order without notifying me ahead of time to a different variety of raspberries even though I ordered them last year (I'm guessing they are having inventory management problems because my order should have been relatively safe from running out). I also had two orders and paid a lot in shipping even though I'm pretty sure they could have combined my orders to save me a huge shipping fee. Then to top it off they are delayed in shipping because of a different shipping zone. So nothing has shipped still. I won't be ordering from this company again and wanted to share my experience to hopefully save someone else from avoidable frustrations. read more

I ordered several trees from Raintree. Two of them are doing fine. One of them is about a third dead after nearly 3 months of tender care and the other still hasn't leafed out. The two trees that are doing fine were sent to me in March, a normal time for bare root trees to arrive. For reasons I was never told, the two heirloom trees I ordered were sent to me in May, well the bare root planting season. They were extremely muddy and bedraggled. I contacted Raintree about eight weeks after they arrived because they had failed to leaf out. One of them did eventually leaf out although about a third of the tree is dead. The other one has not leafed out, nearly 3 months later. I got tired of having employee convince me that the trees were really just fine. Neither of them was all dead, but neither of them was in any shape to be sold at full price. I recommend you shop elsewhere. read more

They sent me two dead trees for over $150. I emailed them several times, they answered quickly but with obscure incorrect answer. They are very dishonest people. read more

My Pixi-cot tree died after one year. All other trees around it are flourishing. No replacement offered. Will not use this nursery again.

I feel I had to post a counter review for all the -ve ones. I want to help gardeners AND the great suppliers - without either there would be no business' s left. I ordered 4 trees from Raintree on March 5/25. Rec'vd 03/31/25 under special request. ALL leafed out within a week. Today 05/07/2025 5 weeks in they are thriving! I am super happy as of now (weather and pests can ruin everything). Bareroots are tough to transplant and many die due to inexperience-novice practices. It is BEST to pay more for a 4-5' one as those 1' ones die half of the time or one has to wait 2 months or so to see the budding process. Ppl are IMPATIENT. Soil, timing and patience are key. Don't overfertilize. Plant slightly above grade if soil is CLAY as in the SE USA. Use a mixture of bed soil, coco coir to hold moisture intially + cow manure mixed with local soil to create a well drain mix. Don't overwater every3 to 4 days if needed. Use bamboo skewers to measure root moisture (stick 3 in the ground around tree). Plant in sunny locale and protect from squirrels. read more

See all

I went on their website to check out some trees.I went on their website to check out some trees.Next thing I know I'm getting emails from them filling up my inbox I didn't sign up to be on their mailing list but nonetheless, I'm getting emails. pretty slick website design that just earned them a bad review read more

I ordered a gooseberry plant a couple of weeks ago and was notified that it was shipped later. Then, I received a disturbing message with the instructions for planting. It was required to soak the roots in water for 24-48 hr before planting in the ground. They sold me a bareroot plant which was stuck in UPS truck for 8 days. So, chances of the dying roots revival are very slim and they know that. I just have a suggestion - do not send bareroot plants to the customers if the delivery time is more that 3-4 days. It's a waste. P.S. They responded with offering the credit for replacement plant in August. No refund though. But, there is no guarantee that another plant will not die in the UPS truck. How many times should I try? Better stay away from the trickster and go with the honest company. read more

Don't trust them and don't waste your money!! They aren't responsible for dead trees they send you. Very bad customer service and rude. All trees they sent me was dry and dead. It's good to plant in trash only Don't trust them read more

Raintree Nursery - Persin Plum tree I plant 7 months already is still dry and dead!! - Nurseries & Gardening Near Me - Morton, Washington

I wish I could give this place no stars. But I must give it one. I have pre-ordered plants three separate occasions from this business and each time an item that I ordered is unavailable. Why would you offer for sale something that does not exist or oversell it consistently. Once I can understand it would be completely different if it happened two out of 10 orders or whatever but three orders in a row all had issues Of course they take your payment and process the credit card immediately when you place an order so now in March I am being notified that items I ordered several months ago and paid for several months ago is unavailable It amazes me that a business owner can be this poor at running a business. But then again I guess I was dumb enough to place a third order with them I have learned my lesson I refuse to ever do business with this company again read more

I noticed the Early Pink Lady apple tree I had been drooling over wasn't in this year's catalog. I called to see if maybe had any in stock and I got a lovely, healthy tree. It was a well packaged bare root specimen . That was good that it was packaged so well, as it had to survive the UPS guy tossing it in a snow bank beside my driveway, where it probably spent about a week. It is now leafing out. The woman who took my order was very helpful. She asked if I had any other apples, as this variety needs another tree for pollination. I said I had a crab apple. She said that should work as long as it wasn't too far away. Prompt shipping, good packaging, strong root system and good size tree, and helpful, knowledgeable staff. I do hope they overcome the problems other customers were having difficulties with. I had a good experience. read more

In late-spring, early-summer of 2021 I ordered two cherry trees. Raintree Nursery charged my credit card and said they would be delivered sometime in early-spring of 2022. In early-spring of 2022 I received an e-mail from them saying in effect "we didn't receive as many trees as we expected; too bad, so sad, we're cancelling your order." I asked if I could be put into a priority queue for next year. "Nope. We don't do that." So, I have no idea what their criteria is for deciding who gets the trees they ordered. I have no idea what percentage of the orders are actually fulfilled. I only know that they got to sit on my money for a year. Most reputable outfits won't charge your card until the product ships. The sad part is, if they had had a mechanism for ensuring that I would get my order next year, I would have put the same effective order in and would probably have made them my go-to nursery. At this point, unless every other nursery makes a mess of it, I will never attempt to order from Raintree Nursery again. read more

Super fun and super informational w professionals and healthy stock. we bought trees, hazelnuts, raspberries. Everything did very well! read more

I ordered a fruiting Quince tree that arrived almost 7 weeks later via UPS in a dormant state and bare root without proper packaging to keep it moist and cool. I immediately expressed my concerns . I planted it in a container with excellent potting soil and kept it in a sunny area with an irrigation system in one of our many hoop houses. (We have been in the landscape and nursery business for 50 years and are considered local experts in our field having the only wholesale nursery in over 50 miles.) After a few weeks, I took some photos and again expressed my concern over having no signs of new growth. I photographed the tree its location and soil and sent the photos to Raintree. At which time I was told I planted it wrong and they would consider giving us 50% credit. this whole process started the first week of April and now here we are in September My client has no tree I'm out A LOT OF PRECIOUS TIME AND$70 and all they can offer me is a partial credit. DO NOT DO BUSINESS WITH THIS COMPANY. read more

I am not sure what happened for them to get bad reviews. I have been ordering from them for years. Almost everything is thriving and if anything didn't make it, it has been replaced. If am item I preordered ended up not being available I was given a credit, or other options. I have always been able to get a hold of someone. They are friendly, helpful and have always been accommodating. read more

This company wants to expand with a website to get in on some of that "Internet money" but they aren't willing to meet the standards of service that "Internet money" expects. Things like: timely shipping, generous customer service, real-time inventory, customer service availability (my MIL tried to buy me a gift card here... no one picked up the phone so she called Molbaks). The excuse they recite is that they are in a rural area, internet isn't so good where they are (all excuses that made sense in 1995). Customer service is so bad they don't deserve your business. The website is completely disconnected from the actual inventory so you could place an order and pay for items that simply don't exist. Oh, don't worry, they'll give you a call about it 2 weeks later and imply it's your fault and a week after that they'll refund you and a month after that they might ship whatever is left. Compensation for tying up your money with false promises? Lol yeah right. Just deal with it, that's their attitude. The woman I dealt with in the phone went so far as to imply it was my fault for ordering rootstocks so late, that I should know better. My my my if there were a class on pissing off a customer that call would be on the lesson plan. Meanwhile, in 2019... I'm never going to order from them again read more

Love their great combo fruit trees, it is fun to have several species of plums, pears, cherries, or apples all on one tree. Really the only other decent place to get combo trees is One Green World nursery. If you get a combo from each place they can compliment each other and you can have a lot of different varieties on just two trees! That is what I have been doing. Crazy good cross pollination. FYI, Euro and Asian pears can cross pollinate, but Euro and Asian plums cannot. Just remember to plant it so the most aggressively growing branch is facing north. This can help even out the tree. Wrap the trunk and fence them in for the first few years. Gently fertilize them every spring when they are flowering. Some folks get mad because they sometimes have to wait a long time or they cancel a plant order. That is just how nature works. People get a crazy sense of entitlement because you can get almost anything on Amazon in a few days. With nursery plants often have to order many months in advance, and it is not guaranteed that they will be able to fill the order. My last order was put in July of 2022 (when everything is still in stock) for shipment in April of 2023, that is 9 months I had to wait. read more

Purchased pawpaw and mulberry trees from them online. Trees were shipped well with good roots and are growing well. Customer service was able to ship the plants early at my request when the risk of damage from weather was past. This was the kind of experience I would expect to have when ordering plants or trees online. read more

I don't know about ordering from the catalog, but if you can make the drive, do it. I have never seen such nice plants at such an absurdly low price. We bought 5 mature trees, with trunks about as big around as my forearm, for $50 each. 5 foot tall blueberry bushes for $25 each. Great customer service and super friendly, knowledgeable staff. Super glad I made the drive. read more

Bought 5 fruit trees and 3 kinds of blueberry bushes from Raintree, got them in the ground the first week of June and we can already see new buds forming a week later. So happy with all of the knowledge they have available in abundance. The packaging of the shipment was great and easy to sort out. The plants and bare roots were all in wonderful condition when they arrived. Watch their videos, read their catalog for easy tips. read more

From the catalog, this place looks amazing. I was slightly disappointed when we got out there (2 hr drive each way) and there was simply one green house customers could go. You have to write down your order on a clipboard, they ring you up, and and an employee brings it from cold storage out to your car with the roots wrapped in damp shredded paper in a bag. I feel that walking among the plants and looking at the plants is half the fun, so I was sad so many areas are for employees only. A lot of prices for fruit and nut trees seem reasonable. Kind staff. It looks like a hole-in-the-wall kinda place, because if you're not looking for it, you won't find it unless you're quite lost. read more

See all

I've placed and received two, separate, mail/internet orders so far from Raintree. Each order arrived roughly about a week after it was ordered, the order was accurate, well packaged, the plants were super happy and I bought during their sale so I was super happy with the prices. My first order was all bare root and everything leafed up and is thriving after its first week of being in the ground. The second order arrived today. I loved that they carried a tree that is native to my area that ironically, I can't find at nurseries my area. My only wish is that I had a bigger yard to order more plants. I could go nuts ordering more but I'm running out of room. Two thumbs up for Raintree. Thanks so much! read more

First, this place is way out in the woods of the Ranier foothills. On a rainy day, you feel like you are lost in a Lord of the Rings spooky forest as the road gains in altitude, the mist moves in and the roadside mailboxes become scarce. Raintree is primarily a mail order catalog nursery for rare plants, small for shipping and expensive. It's a specific business model. Raintree has upped the ante by selling some full size plants in person and having a cafe and gift shop with bathrooms perfectly described in Jess' excellent review. They have books and obscure garden and fruit harvesting gadgets. Bring grandma! They exchange material with One Green World, but there is a world of difference. The staff was customer oriented, they have a big helpful and cheerful crew growing season helping out front. Some plants are only available in person or by catalog certain times in the year, when you should be planting them, call ahead to check. They have special events to make it worth spending an hour on some weekends, again call. And they have tea plants in gallons. read more

I ordered a Nadia Tree (plum/cherry hybrid created in Australia. The order was placed in early March. and the tree did not arrive until three weeks later. So far the tree looks okay, but their customer service is horrible. I mean - HORRIBLE. If you can find another nursery that sells the products you want, go to them. read more

Raintree Nursery - this is how the tree arrives - Nurseries & Gardening Near Me - Morton, Washington

See all

I placed an order for a cherry tree and 3 days after placing that order I received an email stating the ship time would be mid to late MAY. That's over one month. When I called to ask about the order I was quite confused about some of the information that they included in the email. The CS person there was less than helpful. When I read to her the portion that I was confused about, she asked, why are you confused? Well, if I knew why I was confused, I probably wouldn't be confused. She had a very uninterested and apathetic attitude. When I questioned the long delivery schedule I was told they had over 4,000 trees to ship. Well then HIRE MORE PEOPLE DURING YOUR BUSY SEASON. Shipping out trees in mid May is not ideal as the growing season is already in progress. I'm sure this is not the first season that they are shipping and after reading other reviews about them from different sites, it seems that this is a perpetual issue. The CS lady was going to automatically cancel my order without me even asking. I didn't really want that in case I could not find another source. After some additional searching and research, I'm glad they couldn't ship right away as my area does not support cherry trees due to the lack of chill time. The reason for my writing this review is to warn others of the incompetence in the logistics of their operation and the poor customer service from their reps. read more

Ordered $200 worth 2 1/2 months back, haven't arrived. They don't respond to my customer service request for info on this? Stay away! read more

This is a stunning, amazing nursery. I've bought a dozen trees from them and they're all beautiful and growing strong several years later. Honestly, if you're looking to grow edible perennials in the Pacific Northwest the quality and diversity of Raintree's offerings is unparalleled. Every time their catalog arrives in the mail, I'm drooling, can't wait to see what's new at my favorite nursery. And now that they've upgraded their site, I can maintain an online wishlist which is even better. Now I see a lot of negative reviews here, which surprises me since I adore this company, and I want to address what I see as their low-touch customer service. When I ordered my trees I knew they weren't going to be shipping right away, like a pair of sneakers from Zappos, because it clearly said so in the catalog. That was good enough for me and I had faith the trees would arrive in spring, as promised--and they did. That said, more communication would have been better, of course. In this busy modern world, we do need utmost clarity and reassurance and expectations-setting when we buy stuff online, and I totally understand why some customers felt alienated by that even though it didn't bug me personally (which is why I'm not removing a star). Every time I have emailed them I've received a quick reply, and that's what matters to me personally...that and the gorgeous, abundantly-producing fruit trees in my yard. read more

I ordered four Asian pears, and some berry bushes. Order came almost 8 weeks later. They responded to my first email but not second. Didn't get my order until I told them to just cancel it. The products that came were great but not worth the hassle. read more

Seriously the worst experience. If I could give 0 stars I would. Their delivery time was soooo slow, over a month, yet cost for delivery was very high. Additionally, I received literally twigs, when I ordered trees, and the blueberry bush I ordered was tiny and sickly looking. I could have gotten something twice the size for half the cost at Home Depot. It's pathetic. Don't waste your money here. There's nothing but false advertising on their website. You will be sorely disappointed. read more

Raintree Nursery - 3 cherry trees and 1 blueberry bush - Nurseries & Gardening Near Me - Morton, Washington

See all

I ordered 2 fruit trees, blackberry, raspberry and thimbleberry bushes as well as kiwi plants. I requested a hold in less than 24 hours and the trees were out for delivery. My Apple and Cherry trees arrived dried out and looking very dead. I soaked in water for 3 days before planting and they are doing great. My other plants were held until I completed my move, when they did arrive they all appear to be dead. I clipped the tops of them, they are wood with a ring of pale green around the outer side. I have planted after soaking for a couple days, and still nothing has bounced back, they all appear dead. When I asked for replacement plants or refund, they do not carry a guarantee. With that said, they could send out garbage after receiving your money and nothing you can do about it. I would not recommend Raintree Nursery and will be sure not to place any other orders through them nor will I ever recommend them. If you like to gamble your hard earned dollars, then they are a good gamble but if you like to see a good investment on your money shop elsewhere!!!! read more

Poor customer service. A phone call and email questioning when my order (which should have arrived by now) would be here have not been answered. The actual plants in a previous order were healthy and have done well, but I will not order from the3m again. read more