This is my first visit to this location. There was no line right before 2pm which I was shocked at and unheard of while at a Canes's location. Food was hot and fresh and service was on point. read more

Raising Cane’s Chicken Fingers - Phoenix - fried chicken and french fries in a styrofoam container - Chicken Shop Near Me - Phoenix, Arizona

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I recently got canes here with a friend about a week ago and the cashier worker was extremely rude. The food made us feel extremely sick, we were only able to eat 1 chicken finger before just throwing our food away from how disgusting it made us feel. read more

I had a very disappointing experience here due to serious concerns with management. There were multiple instances of a manager engaging in inappropriate relationships with staff. When this was reported to HR, no meaningful action was taken to address the issue. Instead, the staff involved were terminated. This raises significant concerns about fairness, accountability, and how employee complaints are handled. A workplace should foster professionalism and trust, and unfortunately, that was not my experience here. Leadership should take a closer look at how these situations are managed to ensure integrity and respect for all employees. read more

My bf got us canes late last night around 12am... now we've been sick all day. It sucks because it seemed fresh (my bf was the second car and then a line formed behind him).. hot, fries weren't soggy, and they gave a good amount but they were bland, the chicken breading always seems to crumble off the chicken every time I get canes and I don't like that. Churches chicken stripes are better. Cane sauce and bread is what holds this place because the tenders are small as hell. They always skimp on the fries and sometimes they're not hot. Which is why I'm disappointed because I thought it was really good but now my stomach hurts and my bf been throwing up all day. :( read more

As I sit here watching car after car go by I wish someone had told me to not do curbside pick up. Scratch that, the workers need to review their curbside/mobile ordering process. I also watched two young ladies get their curbside and sit there and eat it. Aren't you supposed to leave? Were they blocking the other people who may have been needing that space? Anyway, Drive Thru. Just go through drive thru. Even walking in to order you're going to wait longer. If anything they're timed, so Drive thru is priority so they are served fastest. From previous fast food experience 20yrs ago lol... Now I'm at 20mins since I've pulled in and checked in. Mind you!!! I ordered and got here in 5mins. So take that into consideration...it's still a wait. Maybe add a star if my food tastes good??? When it gets here??? Should I go in?? Call?? Sigh... Okay so I just ran in, whatever. And surprise! My order was sitting right there! No customers in line, no one else waiting. The young man in charge after I told him I was waiting for my curbside explained to me that mobile orders are not treated as curbside. And I have to go in and get it. :/ Well thank you sir. Your mobile order disagrees with you. See my photo? Checked in and waited as directed. I took my lukewarm food, chicken was really what I was after and that was still good. My lrg root beer was also passable. And once again it will be another year or 5 until I go back and get the chicken and toast. Fries are just fries. And it's 11 bucks for 3 tenders, fries combo. It's something not making a point to go and get and/or make a big fuss over the wait. Just give me my crap so I can leave. read more

Raising Cane’s Chicken Fingers - Phoenix - Says WILL BRING TO CAR. - Chicken Shop Near Me - Phoenix, Arizona

This place sucks !!! I've been to many canes but this one was a huge disappointment! Not only they took very long but they had horrible customer service/ nasty attitude!! These girls that work here need to fix their bad nasty attitude!! Yuck!! Do better with your employees !!! read more

HAPPY 25th BIRTHDAY, RAISING CANE'S!!! I'm a diehard Caniac, so of course I had to come out and celebrate the opening of this new Raising Cane's location on the southwest corner of 53rd avenue and Indian school road. Today, they had a ton of staff on duty training and the customer service was still top notch. This Raising Cane's is easily one of the most beautiful locations I've had the pleasure of eating at. What's better than one disco ball in the dining area? THREE DISCO BALLS! Today I got a box combo with extra toast and a fountain drink. The chicken fingers and crinkle cut fries were cooked to perfection and complimented the buttery toast nicely. Overall, I would have to say I am completely satisfied with my experience. #RaisingCanesForTheWin read more

Raising Cane’s Chicken Fingers - Phoenix - Box combo with extra toast - Chicken Shop Near Me - Phoenix, Arizona

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If you have a curbside pickup don't expect to get it taken to your car! Instead you'll see the woman just sitting there conversing with a friend while my order was right next to her. Had to wait 10 minutes after checking in for nobody to come out, only to go in and see if sitting on the shelf ‍ if you're hungry and in a hurry don't come here. read more

i order 3 box combos, 2 with extra toast i got 2 extra sauce, the girls at the drivethru window need to pay more attention of what they are doing, they also forgot to put ketchup and food was ice cold. drinks were ice water mixed with soda. bad service .french fries were cold with sooo much salt.. read more

I had a pice of blonde hair on my sauce, as food handlers they should wear hair nets and for girls also pick up their hair, then ponytails ain't doing much. read more

Their sauce was so good and the chicken was really great. I love canes I might come back.

Bunch of teenagers just walking around talking and staring like if me being there is a problem barely got helped and they had a attitude food is already no problem with the food customer service is just terrible no adult was in sight just of bunch of kids doing nothing 3 stars only for the food read more

I've been to this location a few times, but the last trip was really bad. The order takers outside were dropping the eff bomb within hearing range of customers in the drive through; pretty tacky IMHO. Yes, I mentioned it to the manager at the window, but I shouldn't have had to. I get up to the window and although they'd given me the total when I ordered, for some reason they couldn't find it and I had to order again. I get home with my order to discover they'd given me an incorrect order. I attempted to call the store (twice) and got no answer, so I ended up calling the 800 number with my complaint. This happened five days ago and I'm still waiting for someone to reach out to me. Looks like I might have to avoid them in the future. read more

It's just like any other location with the same food and tastes you'd enjoy! The staff is quick and friendly and they stay on top of keeping their restaurant clean! There's plenty of seating but parking can be hard to find depending on the day/time you visit. Otherwise it's just like any other location and a must visit for that chicken, sauce, and toast! read more

Great service! These guy's were all so friendly and helpful! Will defiantly be visiting again! read more

Great customer service and great quality food. Always accurate with my order. They work as a team!

Every employee working there thank you for making my food. Because when I was baseball game Friday night. Me and my friend got canes and it was good chicken and fries. read more

scary chicken has me quivering in fear. shaking in my boots u could say not sure i'll recover update !! : they gave me a new chicken in a cute little to go box how sweet read more

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I ordered from this restaurant coming from out of state. My first problem came when I was paying I had an older 1980 $10 bill. So it wasn't able to be checked with the bill checker. The manger was a white man look at me a black man thinking that the bill was fake. It took 3 people to look at my clearly not fake bill to understand it's an older bill. This place is ridiculous and I wouldn't recommend to anyone. read more

I paid for a Caniac. When I got home: I was missing not one, but two chicken strips. I don't understand how this was missed, when there were 2 sauces, and the typical Caniac-adjusted large drink. I wish I had been an asshole and checked my food in-line, because that was a huge disappointment to my night. read more

Walk in with the family today and was very disappointed in the chicken fingers, for them to only serve chicken fingers you'ed expect amazing chicken fingers but the finger we got where really dry and some barley even had chicken most of it was beading. Disappointing meal and unlike to return. read more

Abysmal service, mediocre tenders, and overall very confusing and unsupportive employees. Lobby closed at 11 and that's no big deal. But then I went in the drive-thru and things went downhill. Drive through the DT and waited at the speaker for quite a bit; about a minute or two. Even asked hello and everything, no response. Usually used to seeing a person outside, but was thinking maybe they're taking orders at the second window? Nope. Pulled up and they asked what my order was. Explained I asked and waited at the speaker and got no response. She made me wait in the drive-thru twice since she "couldn't take my order." I get maybe her register was probably not logged in but I shouldn't have to wait twice as long as everyone. But yea, waited AGAIN, had to ask several times to order, and then they didn't give me my order as specified. Went to the door to ask to talk to someone, they signaled the lobby was closed, but I pointed at my stuff and told them through the glass, to which they said "Nothing we can do." Trainers need to get their stuff together, and management needs to keep a better eye out. Never had such a terrible experience at any Cane's like this. read more

I had ordered the box combo with no coleslaw and an extra toast, paid and come to find out they never gave me the extra toast and charged me for it anyway!! read more