I had one of the worst experiences I have ever had with a doctor when I saw Dr. Rajat Sood at the St. Rose Parkway office in Henderson, NV. I came in feeling sick and left feeling even worse because of the way I was treated. Dr. Sood was extremely rude, harsh, and showed a complete lack of empathy. No patient should be spoken to the way I was spoken to during this visit. What made the situation even more upsetting was that he spoke to me in a raised, disrespectful tone in front of staff, and loud enough that patients in the waiting area could hear. It was embarrassing and very unprofessional. The front office experience was not any better. The checkout assistant, Monce, seemed confused and disorganized, and I was given no clear follow-up instructions. For a specialist's office, this level of poor communication is unacceptable. After my visit, I contacted United Healthcare to report my experience, and I was advised to find another provider. After reading reviews online, I noticed many other patients reporting similar issues, which confirms that this was not an isolated experience. I would strongly caution anyone considering this doctor to read reviews carefully before making an appointment. When you are sick and vulnerable, the last thing you need is to feel disrespected and dismissed. read more

Please save your time if going to Dr Sood! He's the most disrespectful Dr. talks down to you. I walked in with Severe abdominal pain. He told me if it continues for me to go to the hospital. Hospital!!! Why? I scheduled a colonoscopy for a week out. Then canceled it. Wasn't comfortable with him treating me. It's a waste of time. You can go if you don't mind being treated horrible and your pain doesn't matter. I care! I switched read more

I would highly recommend Dr. Sood, his office staff, and Henderson Surgery Center. Dr. Sood is professional, easy to talk with and took as much time as needed to answer all of our questions. We were not rushed. Thank goodness Dr. Sood is my physician supporting me during my Colon Cancer diagnosis. He spoke with my GP, personally, the afternoon of my cancer colonoscopy, ordering referrals for an Oncologist and Surgeon. Thank you to them all for the excellent care. read more

Didn't seem like he wanted to spend the time answering my concerns. Now I'm very sick. I won't go back to him.

Awful!!!! Henderson surgery center where this Dr does colonoscopy is like his factory! Just cranking out patients like no tomorrow! Sood is just rude and uncaring. Wish I read reviews before agreeing to having my procedure done by him and in this so called "surgery center" . Place looked like they just converted consultation rooms into little "operating rooms"! I had terrible gases after procedure which I never experienced with my previous Gastro Dr. I left that place feeling so sleepy and which I also never experienced before ( I've had a few procedures before this) . I never want to see this Dr again nor be treated in Henderson Surgery center either! They wheeled me into " operating room" and I had to wait at least 20 minutes before Sood showed up. I thought they had forgotten I was there ! Staff except for a couple looked like they didn't really care about you. Just an awful experience all around ! read more

Very poor patient services . Inaccurate explanation of procedure resulting in cancellation of important diagnostic exam. Lack of attention to allergies. Hurried appointment with doctor resulting in poor outcomes. This practice is not recommended by this patient. read more

I've been going to this doctor for less than two years. I've never met a doctor as rude, condescending disrespectful, and so detached from his patient's and from reality. He is the worst experience I've ever ever had in my life. I would recommend to skip him. Don't even bother. He is not going to listen to you. He is not going to hear you out. You are going to be talked over. talk that not looked at he's gonna go in and out of that office so fast you got whiplash he doesn't wanna hear you he wants to tell you I asked questions and he told me to find myself another G.I. doctor if I didn't like what he had to say we got into an argument because he wouldn't let me talk. I told him all I want is for you to hear me out. Listen to me without cutting me off And he basically told me to get out and not come back. I am a female. I don't know if it's against females or what I don't think so I think that's just the nature of the beast. He is not caring. He is not sympathetic. He is not there to hear you out. He is there to give you a prescription and get you the heck out Save yourself the trip the drama, the disappointment and the money. Find yourself another doctor one who actually takes his profession and his professional professionalism serious, and isn't out just to collect your co-pay and your insurance cash? When I got to my car, I started crying from the anger, disappointment, and disbelief of what just occurred in how I was treated. I wasn't going to write a review. I said God will deal with it and I prayed about it but after seeing all these reviews, I wish I would've read them before wasting my time so I decided to share my story. read more

Always very thorough and efficient. Dr is great . Office is great. Procedures are always well organized.

I went for the 1st time a few weeks ago & saw the Nurse Practitioner. I had a Wonderful experience from calling to make an appt. & getting in, in a timely manner, to the front desk staff (ck-in & ck out) as well as the Nurse Practitioner. I didn't want to believe the bad reviews as I felt I should see for myself. This is my new Gastro Dr's office. read more

I have been coming to this office for six years. Regularly. I have to wait 30 minutes after my scheduled appointment time. Several times I've waited over an hour past my scheduled appointment time before I saw the doctor ...This office regularly over books and makes people wait way too long for the scheduled appointments As frustrating as that can be, I continued to see this doctor. I had a condition that requires an endoscope and it was are scheduled for today, November 27 at 2:30 PM. They gave me a sheet of paper that shows what medicines I am not supposed to take , nowhere in this list is Ozempic mentioned!!! when I showed up ( at the surgery center) for my endoscope procedure today they told me I could not have the procedure because I have to stop Ozempic seven days prior to the procedure. I went into the office and ask them to please schedule me for next Monday so that I can get all of this taken care of this calendar year because I am at my out-of-pocket max. She could not do this for me, I got angry and loud and I do regret that ...but I want everyone to know this office is terrible. They overbook appointments and make you wait regularly 30 minutes or more. They hand they hand out pre-endoscope information that does not contain what I need. It should have said don't take Ozempic for seven days prior to the procedure. It doesn't say it. Below is a screenshot of what they sent me. I've had enough of this effing doctors office I will be getting a new G.I. doctor and start the new year fresh so I don't have to wait again and again again for the terrible service in this office. Also.. read the other reviews here. Dr sood is not personable at all. I don't expect a kiss on the face.. but his office demeanor is terrible.. plus I talk to him for less than 5 minutes regularly and it's like you could've done over a phone call or send an email and email would've had more information than when he shares during a consultation. This is from Chris Garro read more

Rajat Sood, MD - Pre-op medicine instructions - Gastroenterologist Near Me - Henderson, Nevada

Ruddest and most ambiguous doctor I've met..terrible in writing reports... I do not recommend this person. terrible bedside manners...talks down to patients...... read more

I went into see Dr. Sood today (8/6/24). He was very condescending and rude towards as a female patient. He was not sympathetic and came in to the exam room with an arrogant attitude. He stated that I should not ask for certain tests but he is the doctor and will determine what he wants. He said to go to another GI doctor if I ask for questions and answers. He will not allow me to get involved in my own care and I have a doctors in pharmacy which I have some knowledge to ask for answers . I got offended and rude when I asked questions and wanted to quickly talk and examine and leave the room instead of taking his time to answer my questions . He is not caring or sympathetic . read more

1st appointment they want you here 30 minutes early to fill out paperwork. I've now been here a total of an hour and a half and I still haven't been seen. read more

Writing this while waiting for the doctor. We've been here 90 minutes and only just got placed in an exam room. This is my grandmother's doctor but I attend every appointment with her. He is very thorough and careful. However, his bedside manor is gruff. He tends to talk at you for a few minutes, then leaves abruptly and your appointment is finished. His front office staff have had some recent turnover and the new pool of employees are a bit rough around the edges. They're not very helpful or professional like the staff was a year ago. read more

This doctor has a terrible bedside manner and his office staff is rude and dismissive. In January I brought in copies of my medical records for his staff to make copies and return them back to me. I waited to hear back from them and upon not hearing back I called today and was informed the young lady is working on January right now. She claimed she doesn't know who I handed my copies to because they don't have them; she was condescending and dismissive. She added for me to call back on Monday because the other girls won't return until then. I have Crohn's Disease diagnosed in 2009 by my gastroenterologist in Scottsdale, Arizona during a colonoscopy. It has progressed through the years requiring infusions of Remicade. This doctor dismissed my diagnosis because it wasn't active at the time he performed a colonoscopy. He did not continue my medication and acted like he didn't want to keep me on the Imuran I am also taking for the disease. He's one of the worst. Save yourself time and money and don't go to this doctor. Horrible and irresponsible care. read more

The great cattle drive Wait time is usually about a hour to see doctor You wait a hour and then see doctor for 5 min or less read more

Absolutely, Dr Sood I never had a colonoscopy but if I needed another one Dr Sood is who I would recommend his staff are greatest. Remember this is all new to us on how to react to Drs new rules and whatever and for the staff and Dr Sood having a striving business especially in the health care industry. Thanks to your staff making me and my wife feeling comfortable with with both our surgeries. Your staff made me feel comfortable and laughing with their job and a camera going up my rear end well there plenty of jokes. But Dr Sood and there staff take everything seriously and remember he's going up your rear so leave good reviews lol thank you guys. read more

I just had my fourth colonoscopy with Dr Rajat Sood. This may sound a little silly or weird but my colonoscopy was actually a very pleasant experience. The euphoria I felt once I got the anesthetic and when I came out of it, I felt even better. The best news was that I was clear and that I didn't have to come back for five years. Hightly recommend this man and his bedside manner and his service. Dr Sood.... I'm a permanent fan read more

I was very pleased with my visit with Dr. Sood. He was kind and efficient. The staff was friendly and quick. I did have to wait a little bit to see him but it was nothing unacceptable. It's a doctors office. They get busy. When Dr. Sood came he we discussed my problems, he asked questions, did a quick exam, ordered tests and explained those tests. I have absolutely nothing to complain about. read more

Read reviews They speak for themselves! He's rude! Unprofessional! Uncaring! And while I was in surgery I told them my iv was bad they said I wouldn't know that! sure as heck they put the propanol in it started spewing out the side so now I'm just high as a kite talking about the moonwalk and Michael Jackson and they are trying to figure out how much medicine to give me now to do the procedure! He's in the corner twiddling his fingers acting bored and annoyed- We remember this is how Joan Rivers Died it's no Joke the amount of casualness that was going on here read more

I was referred to this man in 2020 and he immediately got me in to have an upper endoscopic probing. Unbeknownst to me I was billed but didn't receive said bill. I just recently had a colonoscopy done that this mans office refuses to give me the results because of the old bill I wasn't even aware existed. I don't like to use harsh words like "hate" but this man and most of his team members need some help because they're starting to make me hate that I chose to get help and trusted them to help me. read more

I'm not sure why Dr. Sood receives poor reviews about his bedside manner. I've found him to be pleasant and thorough. He answers all my questions. I do understand the frustration of not getting telephone consults, especially during these times. However, I also know most good doctors won't discuss test results over the phone. As difficult as it is to accept having a face to face consultation with a patient when discussing test results is a standard practice. Questions come up, options are discussed and their time and expertise aren't free services. The only reason I didn't give 5 stars is the front end staff could be a little better at the customer service aspect of their job. A smile, eye contact and acknowledgement goes a long way in the lasting impression of a patients appointment. The front end staff are the first and last people a patient interacts with and they could improve a little in their interactions. I felt like they were doing their job competently while not feeling the need to extend an atmosphere or attitude of friendliness. Overall, as much as a nuisance (and sometimes frustrating) it's been to have multiple tests and office visits to resolve my issue I'd much rather have a "to thorough" doctor than a "here's a pill that should work , see you later" kind of doctor. I will add that I'm fortunate in having great insurance. I empathize with patients that don't so the cost of multiple visits and tests becomes a financial consideration and adds considerable anxiety to an already stressful situation. A solution would be for this office to consider adding a telemed service and charge lesser fees for a 10-15 minute "face to face" test results consultation for patients paying out of pocket. This would also benefit the seniors that have difficulty managing multiple office visits. read more

This doctor is amazing and gets straight to the point. He's very professional and sent me to do all of the tests due to abdominal pain. I highly recommend him. read more

I need to have a colonoscopy and was looking for a DR. in Henderson After reading the reviews. Rajat Sood ( notice I left the MD out) is someone I would never go to. Sorry to all his patients who have experienced this Person and thanks for the reviews that made me seek a real Dr. read more

I give NO stars now!! But it makes me use a star. I got my results myself and there is a SERIOUS intestinal issue. I am incredibly disappointed with this office. This issue can kill me and this doctor wouldn't even tell me my results b/c he couldn't charge me for a phone call. He should be ashamed of himself. read more

I have never written a bad review for ANYTHING in my life. I am a woman in my '70's and am writing this review in the hope that someone reading this might be spared my absolutely horrendous experience recently. Wish I could do 0 stars! Dr. Sood was COMBATIVE and confrontational . It appeared that he felt the need to frighten-coerce me into getting a colonoscopy !He wasn't interested in a word I had to say and kept cutting me off before I could finish a sentence! Adding insult to injury, he accused me of LYING TO HIM - TWICE-- separate issues!! I left the office crying and shaking. I would rather die than go back to his office! read more

Terrible place. The moment you enter, you already know what to expect. The front desk staff is incredibly rude and unprofessional. I don't know why this doctor would hire staff that hurts his business??? Crazy. The doctor himself was 1 hour late. You can see that the guy could care less about his patients. The entire place is ridiculous. Waste of money and time. read more

He had a good bedside Manner. The procedure went great. I take back my last review. It was due to my insurance.

I had a horrible experience with him I should have run out when I heard him screaming at a patient in the next room. Worst Dr EVER!!!! read more

Was seen and interviewed by an intern. Dr. Stepped in for few seconds and gave a wild diagnosis. Dr. Sood seemed distant and in focused. Wasted my time and money here read more

The worst "Doctor" I have ever experienced. His bedside manner was abrupt and callous, it was a hurry in and get out demeanor. He kept changing my dosage for Gerd medication without my consent. I needed to refuse the prescription several times and when I called and asked why, I was told I needed to come in and see him. Again! And AGAIN! And this was right after I had just seen him. Over and over I went through this causing aggravation and a lot of time. I only went to him because my GI Doc retired and I was referred to him. For over a decade I have been treated without problems, but as soon as I became his patient I was constantly having to have appointments, having medication problems, and stress. He fails to see that my treatment is a joint decision, not solely his. Dr. Sood needs to see a cardiologist and neurologist to have a heart and brain implant. read more

This office was an absolute joke. I rarely write a view but felt compelled to. Perhaps the rudest office staff I've witnessed in 36 years of life and in and out of doctor's offices for much of the past 15 or so years. I feel like getting a new primary doctor, too, since they referred me to this embarrassment of an office at Sood's joint. Wish I would've walked out before paying my co-pay. I'd rather take the chance on dying than having that office help with anything surgery-related. read more

My second time having a colonoscopy performed by Dr. Sood, he's a great guy and his staff perform a great service :)

a total waste of time, never seen the doctor only his medical assistant, she didnt have a clue, have no idea why she chose medicine for a career, had no answers for me, only suggested a colonoscopy, which i was told ten years ago i would never need one again, but that was a california doctor, you know, the ones who know what they are talking about. this is the second medical assistant that i have run into and both were clueless, a total waste of money and time, i have one suggestion for people living in nevada who have a health issue, go back to where ever you lived before you moved to this toilet of a state and get treated there, im not joking, i need to have two procedures done soon and this person i ran into today convinced me that you have to leave the state to get quality health care, in my case i will have to pay for out of pocket expenses but i can go into surgery knowing that my issues will be taken care of, in my short stay here its obvious that if a doctor cant make it any where else they can come to nevada and they will be welcomed with open arms read more

If I could give this So called Dr. a Zero I would. He has the worst unprofessional staff working for him. I was referred to him by my Gynecologist. I think they might be related, you know lets keep it in the family. But anyways. They call me the day of my appointment and say," The Dr. is behind 2 hours can we reschedule you for Monday". I said No I work on Monday Morning. " She said OK than you are going to have to wait in the office for 2 hours. I said OK that's fine I've had to wait for this appointment for 3 weeks I can wait for 2 hours. The rude lady hung up. At 3:55 p.m. My appointment was scheduled at 4:45 p.m. she calls back and says" we have to cancel your appointment the Dr. has a family emergency. I said really you guys are such liars first you say he is 2 hours behind and now he has a family emergency. Going back and fourth with Serena she was not willing to give me a morning appointment for next week. Very rude and unprofessional. I am in Pain but I will wait for My primary Dr. to give me another referral before I go back and give this Piece of S#!T my money and for his Staff they need to go back to school or training for phone etiquette. read more

Dr. Sood thinks that he is a gift from above. He does not know how to take care of elderly patients. Since transferring from another fabulous GI doctor, due to insurance changes, my mother got Dr. Sood. She was fine with the other doctor treating her, but Sood has done nothing for her. Under his care she has landed in the emergency room twice already for the same issues. She has IBS and diverticulitis. Dr. Sivakumar had this under control for her. I don't know what Sood is doing.? Also, she is having a problem swallowing her food and he kept telling her to take a drink of water? Really? After multiple discussions with him he finally scheduled an endoscopy. However, she had to cancel because once again she was running to the bathroom with sharp pains in her stomach and he didn't even bother to give her a call. Today, she landed in the ER again. I called to talk to him. I told him what he told her to do and he said he never told her that and said she was confused. My mother may be 82, but she is extremely coherent. He thinks he can say his elderly patients are confused because he thinks people will believe this. My mom is the kind of person who writes down all her medications on a piece of paper and takes it with her to her doctor appointment. Then when I questioned him, the conversation got very heated and he would not let me talk and told me to have respect when talking to any physician. I wasn't even near being disrespectful, I was questioning his treatment. I know how to talk to doctors I work for one of the biggest healthcare companies. After he hung up on me, I called him back and said I will be reporting him to the Quality Department. He hung up on me AGAIN. Please, if you can avoid this doctor especially if you are elderly! He is a sad excuse for a physician. read more

Can't believe this office! Received a referral to Dr. Sood's office back in September for a rather pressing problem with swallowing and choking. After speaking with them, was given an appointment for October 28. I asked to be put on a waiting list in the hopes of getting in sooner. Told that I WOULD HAVE TO CALL EVERY DAY AFTER 4 PM to inquire if there had been a cancellation. I did this several times, losing hope to get in, with mounting symptoms. Then I thought to check on this firm's reviews, based on their lack of service and concern. Confirmation of feelings caused me to cancel my October 28th appointment, sharing the reason kindly. Planning to ask my PCP to find me another doctor. Imagine then, getting a call from my Primary Physician this morning asking me why Dr. Sood's office called and said I REFUSED TO SCHEDULE AN APPOINTMENT!! Really?? I am stunned, yet grateful to be rid of this referral! read more

Yea !! Last follow up . NEVER DOING THAT AGAIN !!!!! Is really at 2839 st rose suit 130 OK so after hitting the magic age of 50 you get a great gift . after getting my physical by my regular doctor he told i need to get a colonoscopy !!not what i wanted to hear . he gives me a doctor to see . i call the doctors office to set up apt. for this to be done and am told i have to be a established patient of this doctor first . they make me an apt. to see doctor. show up on apt. date and fill out paper work, and wait till called to pay copay . then sit back down and wait again . get called to go to exam room , sit and wait . doctor comes in says hello and what i am here for. after i tell him he tells me it is important to have that done and i should see lady at exit desk to make apt. for colonoscopy .time in with doctor 3 mins. total cost so far $75.00 that was just to make apt. (WTF) OK so day before you do the procedure you can not eat anything , only drink water and you take enough laxative for an army. all is well for about 4-5 hours then all hell breaks out. by 11:00 pm i am barfing and with stomach cramps so bad i want to die !! get to hospital at 6:30 am and wait to be called . then you get in a gown and get in hospital bed and they give you an iv . by the way the folks at hospital were great !! ST ROSE is a great place if you need to be there!! sleep doctor comes in talks to you then you are pushed into operating room . sleep doctor gives you same stuff that did in Michael Jackson (great stuff) don't remember anything after that till i woke up !! was told at hospital all was good with me and should not have to do this for 10 years . went to mandatory follow up visit at doctors office and after copay , sitting ,waiting and 2 min. conversation with doctor he told me the same thing they told me at hospital . not something i want to ever do again !!!!!!!!!!!!!!!!! read more

Rajat Sood, MD - Gastroenterologist Near Me - Henderson, Nevada

If you like: -Rudeness by both staff and Doctor -Aversion to questions -Being hurried during exams but having to wait long after your schedule appointment (45 mins late both times) -Being lied to -Showing up for your scheduled procedure (scheduled a month in advance) to find out the doctor's office never called the surgery center to tell them you are scheduled than Rajat is perfect. Otherwise, find a different doctor. read more

Terrible! Waited more than an hour for a scheduled appointment, an appointment we had to wait 3 months for. They want you to sign some document that says they can charge you if your late or dont show up? Wtf! Can i charge them if i have to wait an hour!? They didnt even say that they were running behind or even acknowledge that we were there. We walked out and will not return! read more