I've been banking at IBC for 17 years and have been very pleased with their service. This…read moreparticular branch is my favorite in the area. The manager does a great job as do the tellers. Fast, friendly service with a smile. There is another branch within the nearby Walmart Supercenter (and open till later), but this branch is always peaceful and has a pleasant atmosphere. IBC is a regional bank as opposed to a national chain. I can always change currencies here (peso/ dollar) at a good rate. Highly recommended.

Horrible bank. Disrespectful, unacceptable, uncooperative, deceitful, and doesn't care about any…read morecustomer. I am in the process of leaving them now. So are my 12 family members.

Best bank ever! The customer service here is amazing, the tellers and bankers truly care for your…read morenecessities and financial needs. I used to bank with IBC and ever since I got an account here I closed my other one and never went back. Highly recommend!

We visited the Edinburg Location. The staff are friendly and helpful Anivay, Mari, Pat & Laura…read more Thanks for the friendly service. Happy New Year!

Joann Hernandez and her assistant Linda, both are excellent knowledge with professional and take…read morecare of customer. I am strongly recommend both for future of my self and all my friends.

I closed on my newly built home toward the end of September2023. Hilda G. was the escrow officer…read more She purposely, with intent to makemoney, told me an untruth about why I had to provide almost an additional$5,000 to the closing table. I asked why I had to bring so much extra money.She said for precautionary measures because she had a previous homeowner thatdid not know he had to pay taxes on his home. The story did not make any senseand she assured me that I would receive my money back. She knew that theproperty was going to be reassessed and dated back to January 1, 2023, even thoughthe property was raw land because she had the documents in her hands. I haveThere is no problem with the property being reassessed with a house on the propertymoving forward. Hilda had the mortgage and tax information prior to the closing taking place.Hilda was supposed to adjust the re-assessed back taxes, just as she did withthe prorated portion of the $500 taxes owed. She did not. Why wouldn't Hilda G.present Ariva Homes with the back taxes due in the closing document at theclosing table just as she did with the previous prorated portion? How many realestate closings, has Hida G. done? Is there anyone else who has had thisexperience and could not understand why they had to pay the reassessed backtaxes versus the builder? I paid prorated taxes on $500 which was due on raw land, then she had me toinclude an extra 11 months of reassessed value at the closing table. Hilda issaying something completely different than what she has typed in the documentsas I am aware of at this point. Four months later when I received no check inthe mail for overpayment, then I contacted her. Her answer was that she had noway of knowing, even though she asked me to place additional funds on thecashier's check and made me aware of Valley Title is not responsible for unpaidproperty tax according to the clause in the contract. Also, I was not gettingmy money back from Hidalgo County Property Tax Office and the tax office doesnot want to tax the home builders, but the reassessed back dated taxes are tobe paid by the new homeowner. Hilda G. attempted to lead me to believe that itwas Hidalgo County charging back taxes after we closed on the residence, and itwas quite the contrary. The purpose of hiring Valley Title Company is to make sure there are no taxesowed and liens on the property that will be incurred by the new homeowner. Otherwise,there is no need or benefit of hiring the title company to protect my interest. I advise anyone purchasing a new home structure in Hidalgo County to use a realestate attorney at the closing verses this type of title company using escrowofficers, as in my case. Additionally, the reputation of any title company andthe escrow officer should be researched and evaluated prior to doing business. This is such an egregious act that I am having it thoroughly investigated bythe State Bar of Texas, Texas Department of Insurance, Consumer FinancialProtection Bureau, Texas Real Estate Commission, and Financial CrimesEnforcement Network. Valley Land Title Company and the escrow officer Hilda G. warrant further investigation.

This branch is a wonderful example of how a bank should be run! All the employees are…read moreknowledgeable, courteous and dressed very professionally. While we were there, we were checked on by several employees and offered water as a courtesy. One employee went above and beyond the call of duty. Her name is Nancy Hall. She was sweet and bubbly and remembered our names even though we rarely come here, (since we live in another city). She helped us every step of the way and was the epitome of patience. She wears many hats when necessary! And what is more, she stayed to help us a while longer even though she was off the clock and on her way to the rodeo! You can tell she loves her job, loves her bank and loves helping people!

The gentlemen that assisted me yesterday and today have been helpful by checking my back tires ,…read morethey checked for any holes on my two rear tires and both had foreign objects they successfully removed and patched the tires . Can't wait for pay day to replace my tires. Excellent service as always. Never judgmental and always left with a peace of mind. Their value in work says everything will go back soon. Thank you for making me and my vehicle safe. You all value your clients and it shows . Thank you again, God bless y'all .

Great Service. Got exactly what I was looking for. I've been a client of the Palmhurst location for…read moreyears. Highly recommended.

Worst customer service ever. Guys on the phone are impatient and rude. Mechanics apparently don't…read morearrive till 12 or 1 or 2pm at a "mechanic shop", which is crazy to me. Prices are through the roof. If you have lifetime warranty on a part just know it's through them so they can deny your warranty or give you some excuse on why it will be revoked anytime. They always say they're gonna call you at this time then this other time then this other time and they never do, they don't stick to their word. Never using pueblo again.

Need an oxygen sensor! I guess my car has to breathe, too! Hahaha…read more I always bring my vehicle here and have for many years. The mechanics that work here know their stuff and it's reasonable in price. If I need a ride home, they have always offered free of Having waited while they work on my truck, I'm so glad that they have comfortable couches and televisions available! I always bring my cell and a book just in case! They have one room that looks like it could be in a home: A living room with a large couch! So, you can relax and have your vehicle's repairs taken care of the same day. Today, though, McAllen is having their Christmas Parade and Pueblo Tires will be closing at 2:00p.m. They offer free coffee so that's a plus if you need your caffeine. I've never been disappointed when I've had my vehicle repairs here.

Cash Store San Juan staff has always gone above and beyond in explaining and advising on my cash…read moreloan needs Ms Aracerli and Ms Belinda are always attentive and fast to respond on assisting my payments. Staff like these ladies are the main reason customers stay loyal. I should know I've been here 5 years

Muy buen servicio y atención a los clientes con mucha amabilidad y cortecia super recomends doread more