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Rally Home Mortgage

5.0 (1 review)
Open 8:00 am - 8:00 pm

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3 years ago

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The Carin Nguyen Real Estate Network - Congratulations D & E!  Thank you for trusting The Carin Nguyen Team and myself with such an important purchase!

The Carin Nguyen Real Estate Network

(27 reviews)

My wife (Becky Wren Partin) and I just bought a house in Goodyear. We have moved from here from…read moreOhio. By luck (and we are grateful for our luck) we found Mercedes Hines. She was a fantastic agent to work with. She gave us honest feedback on all the homes we looked at. She pushed the buyers, the mortgage company, the home inspection company, and the closing company to move quickly. She gave us advice on living in Arizona. We also work with Katie Fiore. She is the closing manager for The Carin Nguyen Real Estate Network. She was fantastic to work with also. One final note about Mercedes. We closed on Valentine's Day. I texted Mercedes a few days before. I asked her if she could have balloons, ribbons, or flowers at the house when we showed up on Valentine's Day. I knew I wouldn't be get my wife anything other than a new house! When we showed up to the house, there was a big balloon arrangement in the front of the house. I appreciate the extra effort she put into this. I would definitely use Mercedes and The Carin Nguyen Real Estate Network again! My wife (Becky Wren Partin) and I just bought a house in Goodyear. We have moved from here from Ohio. By luck (and we are grateful for our luck) we found Mercedes Hines. She was a fantastic agent to work with. She gave us honest feedback on all the homes we looked at. She pushed the buyers, the mortgage company, the home inspection company, and the closing company to move quickly. She gave us advice on living in Arizona. We also work with Katie Fiore. She is the closing manager for The Carin Nguyen Real Estate Network. She was fantastic to work with also. One final note about Mercedes. We closed on Valentine's Day. I texted Mercedes a few days before. I asked her if she could have balloons, ribbons, or flowers at the house when we showed up on Valentine's Day. I knew I wouldn't be get my wife anything other than a new house! When we showed up to the house, there was a big balloon arrangement in the front of the house. I appreciate the extra effort she put into this. I would definitely use Mercedes and The Carin Nguyen Real Estate Network again!

I first want to state that I don't find pleasure in writing this review, however, it is warranted…read moreand I strongly believe I owe it to the next homeowners and their decision on how to use. Jemma is not a bad person, I think she means well, but her lack of responsibility and accountability during the home buying process was horrendous. It started with her setting me up with Azaad from Zillow, Jemma stated that Azaad was awesome and that she's used her before. Azaad was so bad that I had to switch lenders due to major complications, one being she had set me up using a conventional loan instead of my VA home loan. That caused me to start the whole paperwork process over and complete the logistics once again, anybody who has purchased a home knows how stressful and tedious it can be. Then we close, Jemma's job is to get ALL the keys and items I need when giving the keys to the house, not only we're not all the keys left, but the home warranty wasn't paid. This lack of responsibility has caused severe burdens on me, and she now states it was out of her control. This is the 3rd home I bought, I've spoken to my past real estate agents and they agree that all the keys and process could've been resolved if Jemma would've done a better job. Again, it is not personal but don't put yourself through unnecessary stress and continued stress like I'm dealing with. Fine a true proessional

Navy Federal Credit Union

Navy Federal Credit Union

(20 reviews)

I have been banking with Navy Federal for over 25 yrs. When reading some of these 1 star comments I…read moream wondering to myself "what bank are they talking about"? Because I have never had a problem with them. I read about long waits on phone. But they have where you can get a call back instead of waiting. They tell you where you are in the list so you have an idea how long the wait may be. Depending on the time you are calling as with any business you should expect a wait. Read about denying payment. They send an alert to your phone for suspicious activity all you have to do is reply to text. I am amazed that they are getting bad comments about protecting your account!! Especially when all you had to do was text yes that you acknowledge the transaction. We all know that when we deposit checks into our accounts that all money will not be available until it is verified. They give you a certain amount immediately but the brunt of deposit is on hold for a couple of days. Most banks do a hold but do not let you have any of the money till funds are verified. I also seen something about scams. I had fallen for a few scams myself. When I informed bank of these they immediately stopped anything coming from that debit card and told me they would send me a new card by the next day or I could go into a branch and get one same day. They put funds back in my account and investigated issues. I was also informed that I would have to pay back funds if they found that I was not being honest about the scams. They also told me new card was available to use immediately. I was given my new debit # so I could go into my account and change my info on all my bills that I had auto pay for. I believe that some of the issues people have with this credit union is of their own doing not the credit union. I have always had great customer service in person and on the phone. I have used Navy Federal in numerous states and the service is 100% everywhere. I tell everyone that Navy Federal is the best bank I have ever had. And they truly try to protect the accounts of all their members. Keep up the great service Navy Federal I know I appreciate everything you do!

I've had nothing but problems with this credit union. I requested one stop payment and they did…read morefive stop payment and they did it on the wrong payee. Their mistake caused my husband's credit score to drop 12 points. Then Saturday night I logged into my checking account and noticed that there were 6 charges from Hong Kong! I get an alert for every transaction and didn't receive any notifications for any of these charges. I spent 3 hours on the phone trying to get this resolved and they said they couldn't explain how someone was able to access my account. They finally agreed to close my account and open a new account. Then they wanted to charge me for new checks.

Rally Home Mortgage - mortgagelenders - Updated July 2026

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