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    Sam Warda

    5.0 (7 reviews)
    Open Open 24 hours

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Sam and his team were awesome! They made our refinance process easy and fast. I highly recommend working with Sam!

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    5 years ago

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    Desert Financial Credit Union

    Desert Financial Credit Union

    (39 reviews)

    Very friendly customer service. Was able to get all of my questions answered in no time. They are…read moreopen on Saturdays which is a huge plus.

    I've had a terrible experience with Desert Financial Credit Union credit card issued by Elan. I…read moredidn't use the credit card much because I had other credit cards with better rewards so historically they would let me know that if I didn't use the card they would close it. Since I'd had the card for over 20 years I didn't want to give it up and once or twice a year I'd make a purchase to keep it active which is what they told me to do. I received an email on July 1st at about 8pm that said "You have a new notice for your card ending in xxxx. Account Closure Notice is now available. To view your notice, log in to your account." This is what I'd historically get notifying me to use the card, however, this time when I tried to log in it wouldn't let me. Instead it said "It looks like your account requires some extra attention. Give us a call at the number on the back of your card, and one of our customer service representatives will be happy to help." So I called them and they told my account was closed July 2nd, and a letter was send on June 30th saying my account was closed due to inactivity. So no notice or opportunity to use the card before they closed it, all timed perfectly so that I didn't get the opportunity to do something about it. Interestingly, the supervisor I spoke to on the phone said they'd be happy to take a new application to open a new account. I told them that if that's how they treat someone that had their card for over 20 years, I wanted nothing to do with them. I have a near perfect credit rating and work hard to maintain that, quite upset that they care so little for someone who had been a client for over 20 years that they do this, and do it this way. There are better credit unions out there, skip Desert Financial

    Navy Federal Credit Union

    Navy Federal Credit Union

    (20 reviews)

    I have been banking with Navy Federal for over 25 yrs. When reading some of these 1 star comments I…read moream wondering to myself "what bank are they talking about"? Because I have never had a problem with them. I read about long waits on phone. But they have where you can get a call back instead of waiting. They tell you where you are in the list so you have an idea how long the wait may be. Depending on the time you are calling as with any business you should expect a wait. Read about denying payment. They send an alert to your phone for suspicious activity all you have to do is reply to text. I am amazed that they are getting bad comments about protecting your account!! Especially when all you had to do was text yes that you acknowledge the transaction. We all know that when we deposit checks into our accounts that all money will not be available until it is verified. They give you a certain amount immediately but the brunt of deposit is on hold for a couple of days. Most banks do a hold but do not let you have any of the money till funds are verified. I also seen something about scams. I had fallen for a few scams myself. When I informed bank of these they immediately stopped anything coming from that debit card and told me they would send me a new card by the next day or I could go into a branch and get one same day. They put funds back in my account and investigated issues. I was also informed that I would have to pay back funds if they found that I was not being honest about the scams. They also told me new card was available to use immediately. I was given my new debit # so I could go into my account and change my info on all my bills that I had auto pay for. I believe that some of the issues people have with this credit union is of their own doing not the credit union. I have always had great customer service in person and on the phone. I have used Navy Federal in numerous states and the service is 100% everywhere. I tell everyone that Navy Federal is the best bank I have ever had. And they truly try to protect the accounts of all their members. Keep up the great service Navy Federal I know I appreciate everything you do!

    I've had nothing but problems with this credit union. I requested one stop payment and they did…read morefive stop payment and they did it on the wrong payee. Their mistake caused my husband's credit score to drop 12 points. Then Saturday night I logged into my checking account and noticed that there were 6 charges from Hong Kong! I get an alert for every transaction and didn't receive any notifications for any of these charges. I spent 3 hours on the phone trying to get this resolved and they said they couldn't explain how someone was able to access my account. They finally agreed to close my account and open a new account. Then they wanted to charge me for new checks.

    Sam Warda - mortgagelenders - Updated July 2026

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