Love this TJ MAXX location. We shopped here for the holidays and there is a lot of great…read moremerchandise stocked. The women's jewelry section was very well organized. I was able to shop specifically for family members based on how organized it was. I also liked that there are many items in whole womens clothing section. I was able to locate exactly what I was shopping for in the women's section. I recommend this location for its cleanliness, organization, lots of merchandise selection, and good staff.

Stopped by here to grab a few items since it was cool a few nights while in Detroit. I came to go…read moreto the Coach outlet and stopped here as well. I found a pair of Nike men's jogging pants for $25 and then I got another pair of pants for the same price. The store was busy and stocked well. Things were hung and not messy as some stores are. The cashier was funny! Really nice visit

Horrible customer service and display technique. The Birkenstocks are stacked willy nilly with two…read moresizes of boxes and the shelves are canted so take one out and it's an avalanche. An employee walked by and watched a woman and her daughters help me put things back and didn't bother to stop. When I got to the cash I had inadvertently picked up the wrong size during housekeeping. So yay the cashier at least verified the size with me. This was after she stopped the transaction to answer the phone--excuse me I'm here and a sure bet for a sale, finish what you start! As I was headed back to get the right size I asked if she could check stock for a particular width. She told me they're all back there and motioned toward the aisles. Why yes they are, stacked like Jenga with 6 point font on the width and color. No wonder all the Birkenstock displays look like a Kindergarten block party. I was so annoyed I left. Good sale on shoes, decent selection if you're willing it put in the search and seek time and great shoes but THIS is why people shop on line.

Location is more or less a mile from Great Lakes Crossing. After the great mall closed at 6pm on a…read moreSunday, we headed to DSW since this location closes at 8pm on Sundays. Lots of available parking. It is not as wide as the Southfield location, but I like that they have a lot of clearance shoes for every sizes. Same with the kids sizes, there are a lot of selection on sale. Staff are friendly. They maintain the cleanliness and arrangement of the shoes, boxes, bags, hats, fancy jewelry and more for men's women's and kids. The clearance stickers were updated. They have the colors for 30, 40, 50 and 70% off. No more 80% off . Anyways, I'll still be in a look out for bargains. One happy shoe lover coming back to this location!

Staff was helpful, found things I didnt even know I wanted. Very happy with the experience.read more

I felt extremely hounded! We were in the store for approximately 30 minutes. I was asked if I was…read morefinding everything ok 10 times! I feel if the staff is visible, I will ask for help if I need it. When I am asked more than once, I feel pressured. If I hadn't needed a hat and was pressed for time, I would have left. Your prices are very high for customers to not feel comfortable shopping.

I will never go back to this store I purchased a jacket brand new a week later couldn't find the…read morereceipt took it in to get a smaller size it says on their website you can do exchanges jackets and perfect condition The guy tells me to bring it in he'll look at it and tells me just because I don't have the receipt I can't exchange it worst customer service ever

Terrible customer service. I ordered a hat online, when I received it I realized they sent me the…read morewrong size. Despite this, they received the hat back and denied my return because the hat was "smudged, full of hair, and used". WHAT? You mean the hat I opened, realized was the wrong size, and then put back in the box? Ridiculous. I'll never use this fraudulent company again. I would advise anyone who thinks of buying here to consider another store, because they will steal your money and blame it on you.

Service terrible, selection trash and value is not there. If they focused on customer service and…read moregot off there phone they would make more sales.

I needed to exchange a hat I was given as a gift for another. So i called the day before and the…read morelady I spoke to was nice and told me exchanges wouldnt be a problem as long as its not worn and still has the sticker on it (which it did). I make the trip out to the store and the lady working there was different than the one I spoke to. And she was the problem. (I didnt get a chance to ask her name but she was a 5'4 Caucasian woman around 40 years old with brown hair). I waited at the counter silently for 10-15 minutes while she was making a personal phone call. She was talking to somebody about medical bills. You would think if a customer is standing right in front of you for that long, you could maybe put the phone on hold and check and see whats up, or AT LEAST acknowledge my presence and say she'll be with me in a minute. After she wasted my time, i tell her my issue, saying that it was a gift so i dont have a receipt and that I want to exchange for a different hat. She just gets mad and starts lecturing me. The following are some of the things she said: 1)She says "well then dont exchange it. If someone gives me a gift, i either keep it or give it to someone else." (Ok lady, i dont care what you do) 2)She then says "Every store in the world requires a receipt. I went to wal mart yesterday and returned my husband's jeans with a receipt." I told her Wal mart requires a receipt for RETURNS but not EXCHANGES. She didnt care and said i didnt know what i was talking about. 3) She gets a phone call in the middle of the conversation with me and she says "Hello...oh its ok I'm not busy. Im just dealing with a customer who thinks he can just exchange a hat with no receipt. Yeah can you believe that? no receipt." 4) There were two other women in line and were a little confused on whether they could checkout or wait. she told them to come up to the counter and said "oh yeah lemme ring you up. He's just a customer who thinks he can come up and exchange a hat without a receipt." After the those two customers left, its only me and her in the store so she has no other customers to attend to. She made a really big deal out of the fact that she has to print out some sales history to look up the invoice. I told her I could help her look through the papers and she snapped at me: "NO, ITS MY PAPERS, ILL LOOK FOR IT. YOU CANT." I told her the exact time and date of the purchase and who the sales clerk was to help narrow her search and she says "YOU DONT GET IT. IT DOESNT WORK THAT WAY. YOU DONT KNOW HOW OUR SYSTEM WORKS." At this point i was ready to say something to her just because of all the disrespect but she finally let me just exchange it. My friend who was standing with me was in disbelief and was about to go off on her but i told him to just let it go. The store was decent and had some nice old school stuff but aside from the hats, everything else was all ridiculously priced. But this woman is the reason I will never step inside this store ever again.

Lots of purses, but not the right size, abundance of zippers and cubbies and not ideal straps for…read morecross body. Found some with good straps, but the bag was too small. Still my favorite leather. Lasts for decades.

This store is out in Great Lakes Mall off of I75. Because 696 is closed, bring your patience for…read morethe roadtrip. Once at the mall, it was pretty crowded. I went straight to the store and I wanted to do an exchange. I was greeted by a friendly lady at the door. Their selection is vast, so stay focused on your budget. I found a bag I wanted to exchange for and made my was to the line. Checkout was friendly and the prices were wonderful. I'll definitely be back!

The thing I love about Kohls is that you never know what you're going to find, and when you do find…read moreit you end up loving it! I love that the Sephora inside of it is open pretty late, because the Ulta in this complex closes early. They sell a lot of good products like Summer Fridays and Sol De Janeiro. The Kohls cash is incentivizing to come in! I ended up getting this cute car sweater with it, and the Snoopy inflatable ended up catching my eye since I am a major fan! I even got my Halloween costume for this year here, which was a Shrek outfit that came with a shirt and beanie for just $20. While some things are overpriced, there are often very good sales and plenty of clearance racks with nice pieces if you take the time to look through them!

I had excellent service at the checkout. I went specifically to find a pair of earmuffs and…read morepurchased the last pair. They were on sale and I had a 25% off coupon, so they were a good value. It was a good experience.