I've been seeing him for several years now and he is a top notch provider. He is extremely knowledgeable and highly skilled with a knife. If you have to have something cut off your body, he's the guy you want to do it. read more

Went to the Dr to have a Cyst removed on my middle toe. About 4 days later the incision started to turn red and two days later my foot was in extreme pain and swelling. It was the weekend so I called the emergency line and the Dr told me to go to urgent care and that it was probably an infection...it was indeed staph. That Monday zero follow up from the Dr or his office and had a follow up with him on Thursday that I didn't go to because at that point I'd already lost confidence in the Dr and office and went to see a foot doctor instead. The day before my appointment no call, I missed my appointment no call. That's fine I'll never step foot back in that office again and thinking about the office and surgery area were not what I would consider sterile clean and there utter lack of care or follow for a sick patient is absurd. So if you want a doctor who doesn't care and will give you an infection he's the doctor for you. read more

Dr. Massey overdid it with the liquid nitrogen on my cheek. The next day I had a very large, hard, red blister. It gradually shrank and then burst, leaving a red sore. The sore has not completely gone a week and a half later. read more

I had to have a procedure to remove a skin cancer from the tip of my nose, the wound ended up being the size of a quarter and Dr. Massey grafted a piece of skin from the back of my ear to the tip of my nose. He was an impeccable doctor and surgeon, his work was flawless in my opinion, I am two weeks post surgery and the area is healing brilliantly. And as frightened as I was about having such a procedure done in the center of my face, I have been able to breathe an enormous sigh of relief, and Dr. Massey has my full gratitude for a job Well done. I cannot recommend him highly enough. Hopefully I will never have to deal with another skin cancer on my face, but if I do, Dr. Massey is my man. His nursing staff are also top-notch, kind, caring, and attentive. read more

When I had a lightbulb moment that I was going to need skin surgery but did not know what for, I immediately did a search to find the best the doctor and Ralph A. Massey, MD quickly emerged at the top of the list. He was not in the network of my insurance policy, which is an HMO, but when I met him for the initial consultation when he confirmed I would need surgery for a cyst, he seemed confident that the procedure would be approved out of network, and it was. His practice is booked out for several weeks but the front desk assured me not to feel awkward about calling in daily to see if there are any cancellations, and in the end they phoned me twice with unexpected openings, which I greatly appreciated. The procedure ended up being minor surgery but Insurance companies don't pay doctors as much as they deserve and I am grateful that Dr. Massey accepted my insurance and that I was able to have him do the surgery. I had to abstain from exercise for two weeks, which was a big deal for me, and religiously applied extra-healing colloidal silver and Manuka honey dressings to the wound to speed up the recovery, but the pain completely vanished magically at the end of that two week period. He phoned the day after the surgery, which was unexpected and kind. I've returned to my routine without any pain or a trace of the procedure, other than the scare, and If you are unlucky to need surgery but lucky enough to have Dr. Massey perform the procedure, don't think twice! read more

Dr Massey, Is an amazing surgeon . I've been going. To him the past 20 yrs. For skin cancer surgery. I have had about 150. Surgeries. You can barely see any scars. He has great technique, There isn't a place he hasn't cut on. I highly recommend him. read more

This is the second time I used the services of Dr. Massey. Both times to remove skin cancers, one from my arm and the most recent from my ear. From the time I walked in to Catherine's warm smile to my interaction with the rest of the staff, I could not have been more pleased or made more comfortable. Dr. Massey then examined me and let me know the nature and extent of the damage and the procedure he was going to perform to resolve the problem. At all times, I was impressed with his manner and expertise in explaining what needed to be done and why. All of my questions and concerns were discussed. Thereafter, the surgery he performed was expertly done and I am very pleased with the results he was able to accomplish. I certainly strongly recommend Dr. Massey. read more

On a regular annual skin exam Dr. Massey noted that my baggy upper eye lids were obstructing my periferal vision. He offered to correct the problem under my Medicare coverage. In a 45 minute surgery session, and a 15 minute stitch removal a week later, he greatly improved my appearance and solved my loss of vision problem. The week of recovery was remarkably pain free. He is very precise, thoughtful, and detailed in his manner and skilled in his profession. I am grateful to him for the extra effort and concern that he took to help me improve my situation. Tony O. read more

Dr. Massey is an artist. I feel incredibly lucky to have found him, after seeing several others before a procedure. An amazing doctor, highly recommend. See him. read more

The appointment was for a body review of different skin blemishes to determine whether there was risk of skin cancer. My wife had mohs surgery performed by doctor Massey some years prior so she recommended him. He was unfriendly and disinterested. After an examination he took a biopsy of one blemish and left the room and his front desk assistant Indicated I would hear from them after they received the results. I never heard back so I called to an answering machine and left a message asking if I could get my test results forwarded to me. It has been over four months and no reply. Since I have visited a skin doctor at UCLA who after the and body review took a biopsy of a different location that came back positive for squamous cell carcinoma. I am having Mohs surgery next week. The office experience with Dr. Massey was amateurish at best. read more

Dr Massey is an amazing doctor. He has a great personality. He is a loving caring human being. He is very professional and explains everything well. He is patient and caring. I highly recommend him and his office. I am glad I went to him. I took my parents there too. I wish we had more doctors Like him in this area. All the best read more

A biopsy done by my dermatologist showed I had a basal cell carcinoma on my left nostril. Her office recommended Dr. Ralph Massey. I made an appointment to have the cancer cells removed by a process called MOHS surgery. I explained when I was escorted in to see him from the busy waiting room that I had a family vacation planned over the holidays, this was Dec. 5, and I didn't[ want anything done that could wait until after the holidays (My two adult sons and their family including 5 grandchildren to Costa Rica prepaid and non refundable) He proceeded with the MOHS surgery which I thought was a peeling away of layers of skin until the cancer cells were removed. I asked him in advance not to do the surgery but to wait until after the holiday if it would affect my trip. I asked him what he would do to repair the hole the size of an eraser, unlike the peeling away I had imagined, he said he would perform an interpolation flap surgery that would require two different visits. this was AFTER he did the MOHS surgery, leaving an open hole in my nostril. When I left his operating area to make appointments I was told only one surgery could be done prior to my vacation that I would have to return for the second surgery after. Dr. Massey did not have the time to do both. Meaning I would have to travel with a bandaged face and bandaged nostril. I told the scheduler that Dr. Massey had told me he could do both before my departure and she said no that was not possible. Dr. Massey could have been more transparent in explaining the surgery, the repair necessary, the time required for the repair and that the slow growing cancer cells I had could have waited until I returned from my holiday. He did not! The scheduler, Heather, was less interested and quite adamant in telling me I would just have to wait. This office is like a factory, patients are in and out of the waiting room waiting to see if more mohs surgery is needed to clear their margins. There is no privacy. Dr. Massey did not need to perform the MOHS surgery immediately. It could have waited for my return. I went to a fine plastic surgeon who did an interim repair so my entire trip, though facially damaged impeding most activities, was not required to be cancelled. I had invested over $50,000 in this trip and Dr. Massey did not care enough about me as a patient or person to tell me it would be fine to wait until i returned. He did not expiain anything to me. I was simply another customer on his Mohs conveyer belt. Beware. read more

Dr. Massey gets 5++++ stars. Amazing job on my face. I highly recommend him. I could not be happier with the results! read more

Dr. Ralph Massey is an amazing Dr./ Surgeon. Takes the time to explain everything with amazing results. Had a minor surgery with him and the results were better than I had hoped for! He has a fantastic team working with him! 5 stars and a big thank you to Heather and Cat. First class treatment! Thanks read more

I drove from Bakersfield to have Dr. Massey removed basal cell cancer from my face. The first day was the Mohrs procedure, and the following day was the plastic surgery. You can not tell that I had this done. Dr. Massey is very patient and explains the procedures step by step. Makes you feel at ease. The office staff is very friendly and considers the distance I drive when scheduling my appointments. I will be seeing him every 6 months for the next 2 years, then once a year. It's worth the drive to receive outstanding and compassionate care. read more

I had malignant melanoma 15 years ago. My dermatologist then had it removed within 2 days. Dug out In surgery at UCLA. I went to see Dr. Massey for a concerning spot on my scalp considering my history. Dr Massey said it didn't look like anything but would let me know within a week. Well, two weeks later I had not heard back. Called the office and asked about the biopsy. I was told it was precancerous. Wtf. The assistant said we could "monitor it for you or burn it off." I replied, "I'm just so curious why nobody from the office called me" and when I asked she just repeated her treatment ideas. Just No. Dr. Massey may be a fantastic surgeon...but No Follow up for precancerous biopsy result with my history...Just No. It's wrong. Bad business at the very least. Look at my other reviews. I'm not some frequently unhappy complainer. But this? Yuck. read more

Great and experienced doctor!!! Educated and helpful staff! Heather was the calming presence I needed for my first experience with cancer :/

Dr. Massey puts his patients as top priority. He's meticulous, caring, serious about his work, and has hands of gold. His education is exemplary. Cambridge U., London U., & Columbia U. etc etc Dr Massey is a #1 accomplished & gifted Dr. The front office is friendly & answer any questions that you may have. read more

Excellent experience all around, I highly recommend Dr Massey. From the front office to the consultation to the operating room, Dr Massey and his staff were professional, friendly, efficient and assuring. I had skin cancer on my nose, removed by MOHS surgery followed by very extensive surgeries to repair the area. All was performed with precision and care. I can't say enough wonderful things about Dr Massey and his staff. They are true professionals. I am looking forward to my next follow-up appointment. read more

Dr Massey is an impeccable skin cancer surgeon & a very nice man. I highly recommend making an appt with him.

After searching for a new dermatologist, I found Dr Massey through his impressive online reviews. I had high hopes that I would be able to establish new, long-term relationship with Dr Massey. Maybe he was having a bad day, but he spent about 10 minutes with me in total, was condescending, and most importantly missed an atypical Nevus on the center of my back that was picked up by another dermatologist I saw a couple weeks later. I hope this experience was an isolated fluke and others come away satisfied, but I will not be returning , read more

Dr. Massey is not only a highly skilled surgeon, his office is comfortable, his staff knowledgeable and courteous, and very accessible. I have been there several times and there is never a wait, even in these COVID-19 days., When treating me, he thoroughly explained the procedure, carefully prepped me, and performed the task efficiently and completely painlessly. This is my second visit to Dr. Massey's office and I am very impressed. Also, I know several other people who have been treated by Dr. Massey and all our opinions are the same. Recommended without reserve. Excellent and the very highest rating. read more

Due to too much sun exposure in my youth I have had the need for removal of a number of skin cancers over the years. I have nothing but the highest praise for Dr. Massey. He has very competent staff and does outstanding MOHS work leaving little or no evidence of the cancer removed. read more

Dr. Massey and his team were professional, compassionate and helped to expedite my MOHS procedure. He has not only rid me of my skin cancer but repaired the area leaving little trace of the event. I am appreciative and impressed. read more

Having a basil carcinoma on the side of my ear /face was located in a very delicate and sensitive area and my physical appearance is extremely important in my profession . Dr Massey explained the entire MOHS procedure outlining what to expect and the recovery process .His mastery in surgery and true professionalism as a physician was amazing and I would recommend him to family and friends . Thank you so much and having touched my life in a positive way . Jeff B. read more

The reviews on yelp already described the experience I had. Any kind of surgery to your face, no matter how small, is going to be worrisome. Dr. Massey is extremely professional, knows how to cut you open, and how to sew you up. He is very direct, does not promise miracles, and does not waste time getting the job done. What counts are the results, and I can only say that I was happy from the minute his stitches went in. I felt comfortable and confident that he knew exactly what he was doing. I've rarely felt as comfortable with other surgeons, and I've rarely seen such a quick and easy recovery. His staff were extremely accommodating, and were clever and found ways to get me a quick appointment, with no stress. Seeing what they have to deal with, during Covid, cannot be an easy task. read more

I have been a patient of Dr Ralph Massey's for over 15 years now and I am very pleased with his exceptional knowledge and expertise as a Dermatologist and Surgeon. A couple years ago he detected a suspicious red blemish on my right cheek and decided to take a sample and send it to Pathology and it came back positive for skin cancer. He performed the MOHS procedure with precision and accuracy and today I can't even tell where the event took place. I highly recommend Dr. Massey and his entire team as they are courteous, thorough and very professional. read more

I have been to Dr Massey for two separate moh's surgery's on my face. I show people all day long and they cannot even see my scar. He is an amazing surgeon and has the best bedside manner. I would recommend him to absolutely everyone. Jl read more

Ralph A. Massey MD - Cosmetic Surgeons Near Me - Santa Monica, California

five star. skin cancer was removed from my left cheek. the surgery was done well and follow up complete. End result was so good no one new I ever had surgery read more

I had a tumor on my nose. I asked my dermatologist what surgeon he would see if it were him. He did not hesitate... "Massey". I could have gone thru my insurance and saved money, but with a tumor and skin graft, I'm not cutting corners. I paid cash out of pocket and I am glad I did. Dr. Massey proved to be skilled and diligent. I feel the value I got going to Dr. Massey was far better than if I had gone thru a hospital. Far far better. Also, the results better than had I gone thru insurance and sent to a lesser skilled surgeon. I'm very appreciative of Dr. Massey, and thankful he decided to open a practice here in Santa Monica. read more

I met with Dr. Massey in 2018 and thought he was amazing. He was very knowledgeable and thoughtful. He has an excellent reputation. I scheduled an appointment to see him during Covid because I needed MOHS surgery. When I arrived at his Encino office there was no staff member checking temperatures or asking Covid screening questions. The waiting room was full; there didn't seem to be a social distancing protocol in place. There was no staff member at the reception desk. There were approx. 8+ people waiting outside of the office to see Dr. Massey. I didn't feel comfortable and left. I called Dr. Massey's office to reschedule. I was put on hold for 20 mins then gave up. I tried again two days later, same thing. I tried email, but did not get a response. Finally, I got through via phone. The receptionist, Celine, was extremely brusque. I asked her a reasonable question given Covid: Is there a quieter day or time to schedule with Dr. Massey. She said no. I asked if they were staggering appointments. She said, "No, he sees patients every 15 minutes. If you reschedule it will be the same as it was when you arrived for your last appointment". I asked another reasonable question, "What Covid protocols does Dr. Massey have in place". She told me they provided hand sanitizer and required masks. I asked if they screen for covid symptoms or implement social distancing. She said no , just the two items previously stated. Presumably she meant hand sanitizer and masks. I asked if I could schedule a telemedecine visit with Dr. Massey. She said no, that the only way to communicate with him was to come in to the office and see him. Dr. Massey's website states that telemedicine is an offering, so it was confusing to be told he doesn't in fact offer that service. I was asking reasonable questions. I have no issue with the facts conveyed. However, there is a way to give a caller this information without being ill mannered and/or brusque. I won't call Dr. Massey's office again because I don't want to have to deal with this kind of interaction. I really do believe that Dr. Massey himself is a great surgeon and a good person, if you can actually get to see/speak to him safely. His previous office staff was very knowledgeable, accommodating, quick to respond and always a pleasure to deal with. I am now scheduled to see a different Dr. for Mohs. Unfortunate. read more

This review is long overdue. Dr. Massey performed a MOHS surgery on my daughter's face. I was very anxious about it all (even more so than my daughter) and I am thrilled to say that he is wonderful! We appreciated the professionalism he displayed in the initial consultation meeting and on surgery days... those were the times when we flew down to meet him and be with our daughter. He is such a skillful surgeon and explained in great detail how the surgery would be performed, why he will do what he plans to do, and what to expect afterwards. All went well throughout the multiple followup visits. Office staff is great too! read more

I went in for a very simple procedure (a routine check for skin cancer), so all I can judge on was the treatment for that. Was seen within 5 minutes of my appointment time, doctor came into the treatment room within another 5 minutes, and he finished the check in just a few minutes more. Professional attitude, while still friendly . . . this didn't matter much to me--given the routine nature of my visit--but I am sure that this bedside manner would be very very important to patients undergoing any high-stress treatment. I would not hesitate to recommend this doctor to family or friends. read more

I went to Dr. Massey at the recommendation of another well known plastic surgeon who told me that Dr. Massey was THE one to see regarding possible skin cancer. Thankfully, I went immediately to Dr Massey's well run office. I was very nervous as I have never had any issues like this before. Dr Massey diagnosed me and I needed a MOHS surgery on my upper lip. I was nervous about the outcome of the procedure as it was in a very visible location. Dr Massey took great care to explain all of the details of the surgery to me. I felt entirely comfortable and confident in his abilities and was more than pleased with the outcome. I have very little scarring and no complications. Thanks so much to Dr Massey! Dr Massey and his staff are EXTRAORDINARY! PS- This is one of the only Doctor's offices that I have visited that is so well run I spent very little time waiting. I know this seems a small thing compared to the great outcome, but the professionalism of the office is also very appreciated. read more

I had a cyst on my forehead which burst. It became red and swollen, and I needed to be seen quickly. Unfortunately, I didn't have a dermatologist, so I saw one in Redondo Beach. He was not very pleasant, and its actually hurt when he drained it because he was pressing so hard. I let him know that the anesthesia wasn't working well, but he just kept pinching and pressing my forehead, so I figured the forehead must be difficult to anesthetize. After this beating, my whole forehead became swollen and it took 2 weeks for it go down. That's a friend referred me to Dr. Massey, and I couldn't be happier! I saw him 3 weeks after the cyst was drained, and he removed the cyst surgically the same day. His manner is very professional, knowledgeable, and comforting. The surgery was totally painless, the post-op course was very mild, and the swelling was minimal. I didn't need to take any pain medication! read more

I don't understand the good reviews here for this guy. I went for a minor issue where a scar where I'd had a non cancerous mole removed by another doctor was bothering me. An excruciating wait in a crowded, way too small office waiting area followed, but that doesn't bother me to be honest and not even factored into this review. When I finally did get to see the Doctor I found him arrogant, dismissive and preoccupied. I felt I had to pull information out of him and he barely even glanced at the scar. He said it could be a problem if the mole that had been removed had been cancerous.. No Sh*&. He offered the option of cortisone shots for the symptoms but was unable to tell me even an approximate price. This matched up with my earlier conversation with the office manager when making the appt. She couldn't nail down a price for my office visit either instead giving me a range of between $150 - $400.. that's a big range, especially for what amounted to a 5 minute visit. I understand "it depends" on what he does, but if he's just consulting they should be able to get a better range than that. Perhaps he's better with more serious cases, but I found his personality to be off putting and uncaring. Not like the dermatologist I've had in the past in another city. Maybe it was just a tough day, who knows, but I expected more with all these glowing reviews. It makes me wonder if they are all even legitimate. I won't go back. PS The one good element was the office manager. Despite being unable to quote me an office visit price she was quiet unflappable in a room full of needy and somewhat impatient and irritated patients. I hope he compensates her appropriately. read more

If I could give negative to this establishment I so would My uncle ,my cousin and my self visited this Doctor on 12/11/2015 in Santa Monica for consultation It was total waste of time and energy We were referred to this doctor by another colleague of his. We asked the front office employee to deliver a request that so the doctor is aware and ready Instate We go in the room and wait for his royal highness to show up And he does shortly after we go in He sits and his first question was , Is he demented ? I looked at my cousin and she at me. We said No he is not We simply asked of him not to mention certain things in front of him (my uncle ) He totally ignored the request and he didn't even bother to at least pull us aside or different office to tell us that he won't be doing that and . Oh and I forgot to mention that he was totally rude, arrogant and unprofessional. Will not recommend read more

I happened to come to Dr. Massey by chance and I am thrilled that I found him. He is such a personable and comfortable doctor to be around and I feel I will never have to look for another Dermatologist ever again. His patience and understanding makes me feel like I can say anything to him. I had to have a biopsy and he did a great job in making sure I felt comfortable and had no pain. I highly recommend him and now he has opened another office in Encino so my traveling is cut in half. Thank you Dr. Massey! read more

I went to Dr. Massey for a rather large basal cell carcinoma on my shoulder. He did an excellent job stitching me up inside and outside the area. The staff was very good also. read more

Dr Ralph Massey is a dedicated and professional MOHs surgeon and Dermatologist. His exams are thorough. Dr Massey has a reassuring technique for all his procedures. He answers any and all questions with patience. read more