We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

We used Perma Jack 10 years ago to fix two foundation walls and waterproofing. So when we…read moreencountered an issue with a third foundation wall, we didn't hesitate to call Perma Jack to help fix this problem as well. Their teams did an excellent job not only on my basement, but you couldn't even tell that they had to dig large holes in my front yard to anchor my foundation wall. The lawn was repaired so well I could barely tell where they dug. All of their staff were professional, on time, and cleaned up when the job was complete. We are very happy with their work.

I waited a bit to post this because I wanted to be sure it was fair. I found a Groupon 4 years ago…read morewhen I installed the sump pump and drain tile in the first half of my basement (as a public school teacher with 3 jobs, I could only afford half at that time). +1 star for discount!! The pump quit working; they said a lot of customers had that issue. They installed a new one w/out incident; +1 star for that. This spring, I decided to waterproof the remaining 2 walls. Before I could do that, the tile started leaking & the downspout they installed did too (see video). In sum, in the 4.5 years since this was installed: the pump had to be replaced; the drain tile is malfunctioning and letting in leaks; and the downspout came apart, allowing everything the pump ejects to sink back down into my basement. I emailed the contractor a specific question: when can someone come out to address these problems, regardless of whether or not I hired them to do the rest of the basement? Weeks passed and I got no definite answer. They were immediate in their response for a bid request; but inconsistent in responses to warranty issues. Was I able to go to Lowe's, buy a caulking gun and silicone, watch some Youtube videos, and eventually complete the repair myself? Yes. Should I have had to when my warranty covered the issue? I don't believe so. In the end, I chose to hire another (more expensive) company to do the rest of my waterproofing because I wanted a BBB-accredited company that would communicate reliably & follow through when needed.

I used this company to poly jack cracks in my patio. At no time did they suggest that this was not…read morethe proper venue for repair so I imagine that they felt it was. I expected them to level the cracked pieces of concrete so that they would go together. I am very dissatisfied with the results. Perhaps I did not understand the scope of their service but I certainly expected cracked pieces to be pushed together. All that happened was that one piece of concrete was better aligned with its neighboring piece. I did voice complaints with them but they felt that that was the best they could do. So frankly I am quite dissatisfied and feel like I have wasted a few thousand dollars. Sent from Yahoo Mail for iPad

Derek Sprinz and Greg Harvey were punctual, professional and thorough. I had a chip in the cement…read morein my driveway that wasn't part of the estimate. They went the extra mile to address it for me.

great company! Very responsive and helpful. They answered all of my questions with understanding…read moreand knowledge. highly recommend !

I hired Waterproof Solutions in January 2022 to install an interior drain and sump on two walls…read more($5,000, lifetime warranty on treated walls). In June 2025, after an extremely wet spring in St. Louis, water entered through a wall they treated. The sump pit has been bone dry and the pump has never run since installation. I requested a refund, per the terms of the contract. On June 11, their representative said the company had changed ownership and would not honor the prior warranty. As of today, the issue remains unresolved. I will update this review if the company provides a fair resolution.

We had our leaking issues repaired by Waterproof Solutions in 2019. At that time Stephen did a…read morewonderful job explaining our issues and how they would fix them. They did a great job at a very fair price. Now 5 years later we have another small issue in a completely different area. We had Stephen come out again and we be using them to take care of our issue professionally as always. I've been in the home improvement business for over 40 years and I will say this company is the most honest and reliable company you'll ever find. I definitely recommend this company.

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

They did an amazing job! My house had significant foundation issues that needed urgent repairs…read more The unstable foundation was causing the house to shift, leading to cracks in the walls. After the team came and fixed the foundation, all of those problems were resolved. The house is now stable, with no more cracks or shifting and we haven't had any issues since!!

From the owner: Jet Foundation Repair is your trusted St. Louis contractor for foundation repair and basement…read morewaterproofing. We fix cracks, leaks, bowed walls, and settlement issues with solutions built to last. What makes us different? We do what we say we’ll do with no scare tactics, just honest inspections, reliable repairs, and clear communication from start to finish. As an employee-owned company, our team takes pride in every project, ensuring your home is protected and your family feels safe. Plus, we give back 1% of profits to the St. Louis dog shelter, so choosing Jet means supporting your community too.

Smooth experience with column and sump pump installation. Staff were pleasant to work with.read more

I'm not one to leave negative reviews, but we had this company put in an egress window and had…read moreseveral issues where we would not recommend anyone using them. After the window was in, we had lots of water leaking into the window well and they have refused to fix it, stating it is normal. Our question is, "if this was your home and water was leaking into your window, wouldn't you want the company to fix it?" Every time it rains, water pours into the side of the window well- this should not be happening with a brand new window well install. They also hit a corrugated pipe underground and we had to pay $750 for another company to come fix it to redirect the water. So many times they were supposed to come finish something and we just didn't hear from them- communication was very poor. They came and took a screen (on June 27) that was punctured during install (window was installed starting May 22- almost a month later) and said they would be back later that day to return it and it was not until July 6 (9 days later) when it was returned with no communication between. When they were at our home, they tracked dirt and mud all over our stairs and floors and was not cleaned up. Just so many things- I do not trust this company and would hate for anyone else to have the same experience we did.

I wonder if there is anything this company cannot do. They are topnotch, on time, and…read morecommunications are great. Work is suberb. I cannot recommend them enough. I have used SRS on at least three occasions and plan on using them again for another project.

From the owner: Foundation Piering- Wall Bracing- Waterproofing- Foundation Crack Repairread more