John was recommended by our plumber from Root-A-Way, who called when he found our cast iron pipe…read moreunder the basement floor had collapsed to the point that replacement was the only solution. John came out within hours of being contacted, thoroughly inspected our problem (pipe replacement under the basement floor), gave me an estimate on the spot, and said he could start first thing the following morning (Friday). He said the job could take a little more than one day, but would finish on Saturday morning if needed. He and one other person finished the job on Friday, cleaned up as much as possible (they had to repour cement and couldn't do a thorough job near that area because it was still wet), and told us to call if we had any questions or had any issues (including with the repoured cement). It's been about one month and there's not a hint of any problem. The total cost was less than half of what other companies would have charged.

Overall, the bathroom looks great. However, the shower floor was not properly sloped so water sits…read morein the bottom of the shower requiring me to kick water over to the drain for a couple of minutes after every time I shower. I reached out to John to fix the issue. He came out to look at the problem and has been dodging my calls for several weeks about it now. John clearly does not stand behind his work and for that reason, I cannot recommend Shamus Remodeling Co.

We are so pleased with the work Mark and Bob did at our home this summer. There was a sump pump…read morealready installed in our house but we wanted the system to work automatically and so we hired Top Notch Water Proofing. Mark and Bob installed a PVC pipe system that allowed any water collected from the pump to lead outside. All the work done in our yard was done in the most careful way and Bob in particular did an amazing job replacing our patio bricks. We had called a few contractors who came down to price the job. Not only did Mark provide a great value to his work, he seemed more knowledgeable as to how we could get the best water proofing results for our home. Mark was a good communicator and also showed up as planned. Mark and Bob were also able to connect a new sink we had purchased for our cellar, avoiding the hassle of finding a plumber. We have already told our neighbor about Top Notch Water Proofing and we are so glad to offer to all this positive review.

I recently had the pleasure of having Hampel Plumbing swap out my hot water heater, a job that took…read moreroughly 3 hours. This was not an emergency, I did not need to do it immediately, and I was more than happy to let them pick the day and time for the job. The heater itself was covered under warranty, so that cost was zero. The labor cost however, was a staggering $1600 for 3 hours. Now, I'll be transparent: I did not ask for a quote beforehand, as I did not expect a heater swap to be so highly priced, and Hampel did not offer a quote. For reference, plumbers in the St. Louis area typically charge $35-$130 per hour (source: Angi). At 3 hours, that's roughly $105-$390 for the job. Home Depot charges approximately $325 for basic water heater installation labor. Lowe's comes in around $200-$400. I paid $1,600. To their credit, after I raised the issue, Hampel did offer a $200 discount, bringing my total down to a still-impressive $1,400 for a 3-hour labor-only job. That's roughly $467/hour. The work itself was excellent. The water is hot. I have no complaints about the plumbing. Only about the invoice. If you use Hampel, and plenty of people do, I would simply suggest asking for a written quote before work begins that breaks down every single line item. A small step that, in my case, would have saved me approximately $1,200. --- Sources for average labor costs of water heaters in my area. * Angi - St. Louis plumber hourly rates ($35-$130/hr): https://www.angi.com/articles/how-much-does-it-cost-repair-water-heater/mo/st-louis * HomeAdvisor - Average water heater labor costs nationally ($150-$450 for standard tank swap): https://www.homeadvisor.com/cost/plumbing/install-a-water-heater/ * Home Depot installation labor (~$325): https://www.thepricer.org/home-depot-water-heater-installation-cost/ * Lowe's installation labor ($200-$400): https://smartwatersource.com/lowes-vs-home-depot-water-heater-installation/

Steve and his son did a great job roughing in our basement bath. They also made a trip back to help…read moremove a sewer line so the ceiling would be flush without a soffit. All was done within the quote, which was resonable.

If I could leave less than a star I would. We have used Terry's irrigation services since we moved…read moreinto our home back in 2019. For the most part the owner Terry was pretty reliable and easy to work with so we continued to use his services. Over the years there have been some minor delays and problems with scheduling. I would call and set up my annual apt. w/ Terry and there were multiple occasions where there was a no call, no show or I had to call him to see if he was still planning on coming out on a date where an apt. had been scheduled. He would make an effort of trying to get there that same day we had the apt. or he would typically come out the following day. Despite these minor issues with scheduling we decided to keep using Terry. However, this last year was something that could not be overlooked and anyone who is considering using Terry, I would strongly urge you not to. If you look through the reviews, I am not the only one that this has happened to. So, last April I called Terry as I typically do to have our irrigation system all set up for the year. I paid him in full for the initial turning on of our sprinkler system, sending in the backflow report and that payment would also take care of winterization services in the fall. Multiple service call times were agreed upon, and Terry told me he would be out in my area (this was in October of last year-2024) where he would stop by to turn our water off. He stopped by, had a conversation with my husband and told my husband everything was taken care of and that he would see us in the spring. So we thought we were good to go. Then in December of last year, we had a neighbor reach out when we weren't home saying we had water shooting out of the side of our house, our neighbor said he thought it was our backflow device. So we called Terry right away and explained the situation. He advised my husband on how to turn the water off over the phone. Terry then came out the following day to flush out the line and told my husband we were all good to go again and that he would see us in spring of next year. Now, keep in mind this was his second time out to our home, and on both occasions he told us we were completely taken care of and good to go. So I called Terry last week to set up our annual apt. We had an apt. time set up for today 4/29/2025 where he said he should be at my home sometime that morning to get me all set up for the year. At 11AM apt. day, I still had not heard from him and was needing to leave my house. So I called him and asked if we were still on for our apt. today. He said yes, he thinks he should still make it out to my house today. He then proceeded to tell me that my backflow device was broken, and that I needed to get that repaired before he can really do anything. I said, "Terry what are you talking about, this is the first I am hearing about anything like this?" Then he tried to tell me that I didn't contact him last year to get the water turned off in time and that our pipe burst. I explained to him that he came out in the fall, then had to come back out in December because he didn't do what he should have in the first place back in October which resulted in our backflow device bursting when the pipes froze. I even went into detail about the conversation my husband had with him on both of those occasions when he came out. Never once on either of those occasions did he indicate or let us know that we had an issue with our backflow device. He basically told me that I was lying and he hadn't seen or talked to my husband at all last year. I proceeded to tell him, yes my husband let you into our home because I was still at work. You and my husband talked for a while and then you told him everything was good to go and that we would see him back next spring. Terry continued to deny any interaction with my husband and basically told us he is not responsible for the damage to our backflow device and offered no resolution to the problem. He told us we would have to pay a company to come out and have it replaced. I had a company come out who quoted us $1400 to replace the backflow device. This is absolutely ridiculous! We have been loyal customers for many years and this is how we were treated. To say I am beyond frustrated at this point is a huge understatement. This is a completely crooked company and business owner. I cannot believe the level of unprofessionalism I experienced in that phone call earlier today. He was completely disrespectful, dismissive and unapologetic about an issue he created. We will NEVER use his services again and I plead with anyone else reading this to save yourself the trouble and future hassle of being out $1000-1700 by him doing this to you too. He is completely disorganized and clearly has no idea who he has talked to, who's home he has serviced, and 50% of the time will no call no show on you. It's terrible to be treated in this manner after years of doing business with someone. Use someone else with integrity!

Like Alexa2W if there was a zero i would rate zero! This contractor installed an irrigation system…read moreon my lot in 2007, servicing it until July 20 2022. Approximately 2 weeks prior to July 2022 he was paid to inspect & turn on the system for the season. A week after activating the system, I noticed the outside piping leaking and contacted Mr. Matthews to come back and address the leak. When he arrived, he indicated that he would need to do a backflow service. This service blew the plug off the systems indoor system pipe, and flooded my basement, damages amounting to $26,458.91 where sustained. Due to Mr. Mattews negligence of not appropriately, inspecting the indoor system plumbing before performing the backflow, which showed clear signs of corrosion, which was the result of him installing galvanized plug and connector instead of brass in 2007. After seeing my flooded basement he left and I have not heard from him since.

The best!! Top-notch service, quality concrete work, and a crew that gets the job done right!read more

They did a large driveway, sidewalk and garage pad job. Very reliable crew and the finished…read moreproduct looks great.

Richie and Greg did very meticulous and quality work when refinishing my kitchen cabinets. Richie…read morewas supportive of my color and hardware selection and even tried to find new hinges for my 30 year old cabinets. Appreciated the detailed prep and cleanup, and the pricing was quite reasonable. Highly recommend!!

Richie & Greg did a timely & professional job on stripping our vintage 6-panel front door. It's now…read moreback in my workshop for sanding, painting & re-hanging. Exactly what I wanted done. Even better!

I had a very poor experience with Patrico & Son Concrete company. I live in a condo I needed my…read moreback patio replaced. Joe was also doing my neighbor's patio at the same time. He kept telling us he was going to come, but never showed up. Every time he told us he would be there I had to move my patio furniture inside my basement along with all of my potted plants. I moved everything a total of three times before he finally showed up. When our management company called him and asked him why he wasn't coming. He said it was because he ran out of money and had to wait till he got paid on another job. The job was finished around the end of September. It is now January 26 and I looked out on my patio after I shoveled snow off of it and there's a 4 foot hairline crack all the way across it. For all I know there are cracks in other places also but I can't tell because there's so much snow packed on the concrete right now. When I texted him to let him know what had happened he said that could happen and not to worry because there's a mesh holding it together. From everything I read online the concrete had too much water in it when they poured it and that's why it cracked. He never offered to repair it and there is no warranty. I also asked for a lien waiver, which took him three months to get to me because he said his wife got rid of his printer. Will never use this company again. Tammy P.

Excellent work! Had our driveway and walkway redone, as well as our back patio (stamped concrete)…read more Joe and his team are hard workers and do meticulous work. just had Patrico and Son back to redo our front porch/stairs to match our driveway. Highly recommend.

The window cleaning crew did such an amazing job cleaning our windows! We live in the city in a 144…read moreyear old home. Most of the windows are very tall and very old. They look almost brand new. It is so refreshing to have a company show up on time and provide the type of service you expect. We will definitely use this family owned business again. We highly recommend their window cleaning services!

Owner, Mike, told me my gutters and downspouts were cleaned when they in fact were not. I trusted…read morethat they were and paid for the services. However 2 months later when an inspector was there I was informed that the gutters in the back of the home were full of fall leaves and debris. When I called to inform Mike that the gutter was full of fall leaves and debris in the middle of spring 2 months after I had paid him to clean them; he says its my word against his and I should have contacted him sooner. What am I supposed to do? Fly a drone over my house or climb up on the roof to make sure that he did what I paid him for? I will never do business with him again and will tell everyone I know to avoid.