the clinical staff was lovely but unfortunately the office staff did not take care of our family…read more the communication regarding our insurance and bills were very delayed and unexpected. we changed offices quickly.

I had my teeth cleaned, X-rays and an exam. Everyone was so friendly. I was educated on my flossing…read moretechnique (or lack of) Dr Dorri did a filling for me and I didn't even feel the shot. It was a great experience. I would give them a 10/10

I absolutely love the crew at North Oaks Dental! From the moment I first walked in they treated me…read morelike a person and not just another number. My first time there was just to shop around; find a local dentist that took my insurance, ask a few questions, and move on to the next. But my plan was changed the second I opened the door and was met by Tiffany's warm and welcoming smile at the counter. Her friendly vibe was so disarming that my 'business-only' attitude melted away, and before I knew it, I was officially a patient. My wife found it funny. My first consultation with the amazing Dr. Joseph Shimoun was... memorable. I boldly (and perhaps a bit stupidly) asked him to just pull all my teeth and set me up with some dentures. Instead of laughing at my ignorance, he listened to me with genuine concern as he wanted to understand where I was comming from with such a request. With the calm demeanor, he gently explained that I might not fully grasp what I was asking for and then showed me that he could give me back my own smile. He promised he could create a treatment plan with options, and he delivered. After some scans, some surprisingly fun chats, and some great tunes, we sat down again. He laid out a complete roadmap to fix my teeth, explaining every detail. Better yet, he assured me he'd personally work with my insurance to get it all covered. I didn't know how to refuse and went with his plan happily. What followed were many, many appointments - some stretching over three hours! Through it all, Dr. Shimoun's focus and patience never wavered. The man is a dental artist. My mouth, once a broken-down mess that made me forget how to smile naturally, is now filled with a full set of beautifully repaired teeth. No more cracks, no more holes! Dr. Shimoun's incredible dedication, Lexi's expert and gentle care, and Tiffany's ever-present kindness have left the greatest impression on me. Though I didn't meet a single staff member I didn't like, those three are the ones that really stuck with me. Thanks to them, I'm no longer afraid to smile while driving my school bus. The amazing care didn't stop with me. My wife is now a patient, and when I brought my kids in, the team showed their true colors. Instead of just trying to make a dime, they recommended a fantastic pediatric dental specialist that was perfect for my children, in our network, and close to home. They genuinely put my kids' best interests first. If your ever in need of a dentist or just looking around I urge you to give these folks a try, you wont be disappointed. The folks at North Oaks Dental do more than just practice dentistry; they practice kindness, and in doing so, they don't just fix smiles, they create them.

I have severe anxiety when it comes to the dentist due to childhood trauma from my childhood…read moredentist. I hadn't seen a dentist in over 12 years because my anxiety was so crippling. I even have a hard time taking my four children to their appointments, usually their father or my mom takes them for me. After breaking two teeth while eating pumpkin seeds last Friday, I knew I had to face my fears and go in. I made an appointment with Dr. Shimoun that same day and was able to get in the following Tuesday. Every single person in his office was amazing!! So kind, patient, and understanding. I didn't feel judged at all, which was honestly my biggest fear going in. Dr. Shimoun is truly incredible. He has such a kind, gentle demeanor and took the time to sit with me, explain everything that was going on, and make sure I felt comfortable every step of the way. He was also willing to work with me financially since I don't have dental insurance and can't afford all the out-of-pocket costs right now. Nichole, the office manager, checked on me several times during my visit and really took the time to get to know me and understand my fear of the dentist. Erin, who scheduled my appointment, was so kind and calming over the phone, and she even checked on me again at the end of my visit. It truly is the little things that make such a big difference. Thanks to Dr. Shimoun and his wonderful team, my fear of the dentist is almost completely gone. My four children and I will continue seeing Dr. Shimoun from now on. I'm so thankful I pushed through my fears and found this office, they truly changed the way I feel about going to the dentist!

Grand Novi Dentistry in Novi, MI, is a gem! The staff is friendly, the dental cleaning was…read morethorough, and their cosmetic dentistry services are amazing. Highly recommended!

From the owner: Now accepting new patients, please schedule an appointment. read more

Make sure you ask if they take your insurance, especially if it's changed. My daughter as been…read moregoing here of a couple years and then they sent her to a oral surgeon, this surgeon does not expect issurance, she found out that after she paid 195.00 for a consulation that is NON refundable and was told she had to pay up front. First off if you are dentist office wouldn't you send your clients to an oral surgeon office that takes insurance. My daughter is 21, and they pulled the wool over her eyes. Shame on this office for sendng her there. You as an office should know what oral surgeons office take insurance. No help and no accountability.

Dr. David did a wonderful job replacing my old crown! I'm a 72 year old cynical man who really…read moredidn't want to do anything extra in my mouth. He carefully explained to me the situation with my old crown, the procedure that would be required, and was able to convince me why I needed this done. He and his staff did a wonderful, caring job, and the new crown is simply amazing! I can't thank him and his staff enough for how well they did, and in a very timely manner. Outstanding work!!!

I was nervous to go to the dentist, as most people probably are, especially being pregnant and…read moreknowing that I needed a lot of work done. From the start, everyone made me feel super comfortable and the office setting was very clean and hi-t. Denise, the receptionist was super friendly. My hygienist was so nice and she did such a great job. She also gave me a lot of great information and made me feel so comfortable. Dr. Shaheen was great and gave me a few different options regarding my treatment plan. I can now say that I am actually excited to go back and have my smile fixed next week! Thanks everyone at Smiles of Grand River! Update: I went back and got my fillings and extraction done and everything went super smoothly! Dr. S even did extra work because he had a little extra time. The assistant, Tiffany, was super nice and both she and Dr. S kept me feeling calm the entire time. They had some good music and conversation as well.

Dr. Shaheen takes a appropriate amount of time with you explaining himself and your dental care…read more What I like is his pragmatic way of speaking as most dental professionals tend to lecture. He does not. His practice is relatively new but appears to be growing nicely. I've not had anything more complicated than a cleaning and xrays done but the Dr. and his team seem quite professional and competent.

Aweful! Can't believe they can still practice dentistry. So much not done to protect my teeth and…read morenot placing crowns correctly. Left so much cavity without cleaning it all out before placing the filling. "Dr Bill" re did the filling twice and when I went to my new dentist they were shocked at the amount of decay that was left from previous dentist (Bill Shortt) and yes that was the exact words. This guy got me for an implant after giving me a horrible crown that failed within a year. As he was placing the implant (which was not done correctly and need to have fixed) he did not numb the back of my tooth he was pulling on to remove and I could feel everything! Like other patients comments he made a cocky comment to his assistant with his hand in my mouth about how I couldn't feel him cutting through the bone but could feel the tooth being pulled out, bc he numbed the same spot over and over and neglected the space behind the tooth. I was in tears and him and his assistant acted like I was over reacting or just sensitive. No way! I can handle pain this is not ok and I wouldn't recommend this place to my enemy. My husband has had issues as well such as his work needed re done. I've never been to a dentist that has to re do so much of their own work!

I have been going the last 3 years always exceptional service and care. Doctors and nurses are like…read morefamily!

I woke up one morning to find that I had an abscessed tooth with a bad infection. Gentle Smiles was…read morethe only dentist that would see me immediately. Within three days, they had me set up with an appt to remove my tooth, which went incredibly smoothly and had been healing terrifically. Their team was so helpful and kind, they sat down with me to go over every detail of what I was paying for and made me feel very comfortable during my procedure. I look forward to going here for my regular appts from now on. Truly the best dental experience I've had.

From the owner: At Gentle Smiles of Livonia, our mission is to provide the most compassionate and optimal care to…read moreour patients while building life-long relationships. With our state-of-the-art tools and equipment, we are able to diagnose and treat any dental tissues effectively. We have remained current on modern advancements of technology. Dr. Nadine Atoui has extensive training in full-mouth rehabilitation, cosmetics, oral surgery procedures, implants, IV conscious sedation, and Invisalign. We offer flexible range of hours, including weekend appointments to conveniently fit your schedule. Your oral health and over-well being are very important to us. We strive to schedule you same-day appointments to take care of your dental needs.

Perfect experience every time. Great Staff from Dr to hygienist to front desk. Made sure I was…read morenever in pain. No wait really.

Never thought I'd rave about a visit to the dentist. After a miserable experience with a previous…read moredental practice, I cannot say enough good things about the staff and especially the dentist, Dr. Andrew. His "chairside manner" makes you feel welcomed and happy you chose him for your dental care. He is the best. I am confident that dental patients who, as a result of this review, visit his office will be more than pleasantly surprised and agree with me whole heartedly. Trust me, you will agree.

I love everyone there. Dr. Petersburg, Amy, Jesse are just amazing professionals. I've been…read morecoming here for almost 20 years and I always felt safe and in good hands. Never disappointed

I got teeth clean by Michelle and Jessica. They are so amazing, professional and friendly. I will…read moredefinitely be back.

Started going here for many years, the service was ok, and one time i had to switch appointments…read morewith my Father, and after that is was a complete disaster. i got a lady that cleaned my teeth, and i didn't really feel like they were cleaned very well. after that i scheduled my next appointment with the lady i have had clean my teeth for almost 10 years. got a new job took time off to have my teeth cleaned, haven't even worked there for 2 weeks and i come in and they canceled my appointment without contacting me, they contacted my dad. I'm a legal adult, they are not allowed to contact other family members. my dad didn't respond as he left after they screwed up his crown 2 times. and when i get there i get told sorry, please come back tomorrow we can stay open late for ya. who outright just doesnt contact the actual patent that is going to have his teeth cleaned. TBW I'm 26 well passed the age the my parents would take care of my medical appointments etc. all in all they handled this terribly. this office is a hack, and i would stay far away from it. they have lost my whole family's trust and we have since moved to a different dental practice that actually cares about there customers and wants them to have good teeth.

Office is in a very convenient location to where I live. Went in for a chipped tooth and Dr. Cox…read morefixed it really fast and it looks great.