My wife and I were searching everywhere for a new dresser and we really should've started here. They had a great selection and the sales woman allowed us to take our time as we toured the showroom. The dresser itself was great quality and they had multiple colors for us to choose from. Will definitely come back to Ramos. read more

Bought my first new sofa in a few decades from here. Service was excellent, delivery was smooth too. Really appreciate knowing I can rely on them for future purchases. read more

Ramos Furniture - Furniture Stores Near Me - Salinas, California

GREAT! Easy experience, Carol was great to deal with even placing an order via text and paying for it online so I wouldn't have to drive to into the store. read more

Noey and his lady co-worker were very friendly and accommodating. I had been looking for new dining room furniture and looked between Monterey and San Jose. I am picky so had been looking for 2 months. Either style, size, color or expense did not work. Went to Ramos and they had a table I liked. They let me take the leaf from the table to check the color against my buffet (who does that without having to pay anything). Did not work so they suggested to get on their website and sure enough found a table that was perfect. Highly recommend the Salinas store. read more

Bianca helped me pick my sofa that loved! She was very patient and helpful! I will go back to buy more furniture in the future!

Good value on recliner, sofa, loveseat. We shopped around Salinas and ended up purchasing from this store. Fairest prices in Salinas. We did purchase the set that was on display. Nothing was wrong with it and we didn't have to wait weeks to receive it. They delivered to our home the very next day. Great customer service. read more

I don't know why folks keep complaining about rising prices when EVERYTHING has gone up. I purchased a set of dining tables and 2 counter-height barstools and had a fantastic experience. Great customer service from everyone in the store. No pressure, nobody hanging over/around you. Helped me find exactly what I was looking for by consulting catalogs and acknowledging my several requirements. Value was outstanding as well, and this wasn't just cheapo furniture. Very upfront about order timeframe (I was not in a hurry, they said 3 to 6 weeks, got here in 5). White glove delivery very reasonable and quick. Overall excellent experience AND I prefer shopping with a local business instead of going to pretentious Monterey or shopping a multi-national chain. Thanks and well done. read more

We walked in with cash to purchase a sofa we looked at 9 months ago. The price had increased almost $200 on the sofa and when we showed her a picture of the original price from 9 months ago, the lady wasn't interested in price matching. She was nice, but only made excuses about why the price was so high. We thanked her and told her we'd try Costco and she only said, "Ok. Is there anything else I can help you with?" Ramos Furniture must be doing a booming business (nobody else was in there at 4pm on a Saturday) to let a potential customer walk out the door. Off to their competitors we go... read more

I was in the market for a bed frame and was told by an associate that the slats of a bed frame I was interested in were closer together than what the photo indicated which the associate knew I was looking for in a frame. I was told no returns. Trusting the staff, I purchased the frame only to find out the slats spacing did not match the associate's description. Plus the frame is noisy but I am more upset about the staffs dishonesty. My family and I have been shopping at this location for years but this was the first time under these owners. I don't think I will buy from here again any time soon. read more

By far the worst experience I've ever had with any business. If you want to save money go here. But be cautious, it will bite you in the ... somewhere along the line. First delivery, not one piece of furniture was what we ordered after waiting for 3 weeks to get it. Delivery company came in tore my house up and left it a mess with packing materials all over the floor. What's worse is that since it was the wrong furniture the mess wasn't even worth it. We finally got our furniture after months of waiting and then there was the credit they owned us and said they mailed it... they never did, we had to go pick it up. I would not recommend this establishment! You have to buy from a catalog and they say the have good prices, then I found the buffet table we wanted elsewhere for literally $500 less than what they wanted to charge us. Use Caution and don't believe everything they say, they will tell you what you want to hear to get payment in full... then you have to chase them for what you actually paid for... read more

My wife and I just love this place. They have a salesman named Markus and he is an excellent salesman. He knows everything there is to know about all the furniture in the store and he very much the professional when it comes to answering any questions you have about a merchandise. If you're looking for any kind of furniture go to Ramos Furniture and ask for Markus he'll definitely help you find what you're looking for. Great Job! Alex and Sherry Aliganga read more

In November our beautiful bedroom set was delivered. Now I have 2 drawers that do not work. This furniture is not put together well at all. Who wants to bring the furniture back? Very disappointed! read more

We got a steal of a deal. Paid $999 for the Ashley's pewter reclining sectional during their labor day sale. Free sales tax, free delivery, and free set up. Highly recommend this place for great deals on furniture and excellent customer service. read more

Ramos Furniture - Furniture Stores Near Me - Salinas, California

Great service! Jesus was super helpful! He offered us sectionals that were on sale. We kept going around Salinas to look for different deals, and furniture but we ended up going back to Ramos! I recommend them to anyone that wasn't good quality furniture at decent prices. We ended up going with a sectional that was originally $4k and we got it for $2k, free delivery and free pillows for the sectional. My bf and I are really pleased with their service and prices. We will be back for our bedroom set! Thank you Ramos Furniture and Jesus!!! (: happy customer ! read more

Ramos Furniture - Saved $2k!! Yay - Furniture Stores Near Me - Salinas, California

My third purchase in this store, a couple of sofas, a bedroom for my child and a dining room.The three purchases super economical and of good quality. The service has always been attentive. read more

We have basically spent over $4000 on complete and absolute junk! I'm ashamed to say, my husband and I were completely taken in by the sales pitch. When our furniture arrived, our "top-grain leather" sectional turns out to be a pretty nasty vinyl! The second sofa set we bought was literally trash. The frame snapped when my teenager flopped on the couch. We fought and fought and eventually were given a "free warranty", what a joke! A repair guy was sent by the warranty company and he said the frame was a cheap particle board and was not fixable. Back to the unhelpful and dishonest Ramos furniture folks. We are still waiting after 4 months for a response! BTW, we researched the actual products online. The $2000 "top-grain leather" (NOT) sectional sells for $900!!!! Buyer beware!!! read more

The customer service in this store is atrocious. I stopped by the store over the weekend, looking to purchase 2 guest chairs for my office. Their "stock" consisted of 1 chair of every kind, and if you wanted to buy more than 1 chair, you had to specially order it, and wait for 2 weeks. I wasted my time browsing through the catalog, indicating the chairs that I wanted, and leaving the employee my contact information. He promised to call me back in the morning after contacting the company and finding out delivery times. After waiting the entire day, I lost patience and called the store myself, only to find out that the chairs are not available for order. When I asked why they could not bother to give me a courtesy call back and update me, the salesperson became aggressive and defensive. My wife and I expended a significant amount on furnishing our house with this store's predecessor. Not going to happen with these new guys. read more

So basically Ramos furniture is a junk stor! I bought a set of sectional recliner sofas and spent over 2k! Upon receiving them a month later the recliners were malfunctioning so I returned them for repair work. 3 months later I received them!!! With the same issues..!! So I returned them again.. To supposably get them repaired again!! So another 2 months went by before I received them!! Then my couches still had the same issues plus they had tears In them obviously done by them!!! The manager..(she's something else) agreed upon exchanging them for new couches of same value due to the fact that the furniture was so badly treated by them!! I went back about a month later with couches in hand and dropped them off ... 3 days later she went back on her word!! She was dishonest, disrespectful, and most of all rude!! She told me my couches were out of warranty and left them outside for me to pick up that she was not going to be held account for them... WHAT A MANAGER RIGHT..! read more

I have order from Ramos 2 years in a row. I purchased a bed frame. Before paying for it I had questions the rep. answered the questions very easy and quick. They delivered my item and set it up well a few months later my bed frame cracked and breaking. Weight factor was the and because she lied to me. My son had to make support slacks. Then recently I got a kitchen Tabel set. The price was good. But the delivery said one day and the original day they canceled because of a accident which meant I had to wait over 1 week. Delivery was set for Wednesday March 14 from 5-9. I was called at 9:15pm saying they were on the way. They delivered at 9:35 and didn't leave my home till 9:55pm after setting up the table. The delivery company is not customer service friendly. I don't recommend this place for no reason at all. Think again before going there. read more

Think twice before going here. The customer service maybe nice, but when you have an issue with furniture after it's delivered, they will not fix it regardless if it is covered under their warranty. I purchased a power recliner sofa set and the left power recliner gave out. I contacted them back in the beginning of May, and still have a broken recliner and no warranty service. I don't recommend Ramos Furniture to anyone, and if you think you can deal with that, keep in mind your purchasing something with a big "AS IS" no matter how much you pay. read more

The staff at the furniture greeted us in a very polite manner. Very plesant staff. Wonderful customer service in person and on the phone. Both Claudia and Sylvia were very friendly and helpful during the entire purchasing process. We had a very hard to find item we've been looking for, they had the electronic lift chair both in stock for sale at a reasonable price. Claudia took the extra time to assist my uncle with the application process. If we were able to give more stars we would. Will be coming back to this store again in the future. Lovely ladies who have wonderful sense of humor, assisted with loading of the item and very knowledgeable. read more

Purchased a bed frame and was told it would be delivered in 2 weeks. It's been three weeks and no bed, no phone call, nothing. I regret going to this place because the "manager" is not very customer oriented and her English is horrible. read more