I had such a first visit great experience at Mancini's Sleepworld in Salinas today! The store looked clean, beautiful and inviting, with a wide array of comfortable mattresses on display. I went in to purchase two pillows and was very fortunate to work with Maria Ruiz who was friendly, knowledgeable, and made the process so easy. She asked good questions and also explained what probably happened to my existing pillow which was over 7 years old. I ended up choosing two firm Tempur-Pedic pillows, and they are absolutely wonderful. After struggling with my old pillow that kept collapsing in the middle, I went home, tried my new Tempur-Pedic pillow, and enjoyed the best nap I've had in ages! My neck and head felt evenly supported and very comfortable. Maria also shared the inspiring story of the company's founder and famiy when I asked. I learned how over more than 55 years, Mancini's Sleepworld has grown throughout much of Northern and Central California. It made me appreciate even more the care and quality they put into their business. Next time we need a mattress, I'll feel completely confident buying it from one of their stores--and I'll definitely explore their selection of sheets and other bedding, too. I love their tagline, "Sleep Better, Live Better" - couldn't agree more! Highly recommended! read more

Mancini's Sleepworld - Salinas - A very confortable pillow - Mattresses Near Me - Salinas, California

I purchased my adjustable bed frame and mattress from Mancini Sleepworld in Salinas. I dealt with both Maria and Rod at the Salinas store, & they both gave me excellent service, which you don't see very much anymore. They went above and beyond to facilitate getting my mattress, timely and perfect for our needs. I would highly recommend Mancini Sleep World and I would definitely recommend Maria & Rod. read more

From when I walked into the door at Mancini's in Salinas, I received excellent customer service. My requests were respected and I love my new bed! There was a glitch with my headboard but the staff who came out to my house today went above and beyond in correcting the issue! I am so happy with the quality of care I received from Mancini's! read more

Let me tell you how this team saved a vacation rental reservation! A HUGE thank you to Rod for taking my call with just ONE day to coordinate order, purchase, delivery, and install 2 queen platform beds! Then I called back and we had to order 2 queen size mattresses as well and spoke to Ryan! Carlos and Juan were there to deliver and install! I am so GRATEFUL to this team! You guys are so AWESOME! Thank you for making my day that much easier! read more

Mancini's Sleepworld - Salinas - Mattresses Near Me - Salinas, California

Bought a mattress and box springs last night from Rod. He was very helpful and knowledgeable. He gave us a great price and we felt confident with our purchase. read more

Rod is amazing!!! He listened to our sleep needs and made several recommendations. We LOVE our new Aireloom mattress! We are so thankful we chose Mancini and more thankful for meeting Rod! read more

Excellent customer service and a strong desire to make the customer happy describes my experience with Mancini's in Salinas. We especially appreciate and want to recognize Adam Fremlin. He is laid-back, friendly, and incredibly knowledgeable about mattresses. He has a no pressure attitude and he genuinely wants to do right for the customer. We were having a lot of difficulty finding the right mattress. Adam came up with creative ideas to help us, gave us fantastic customer service throughout the process, and ultimately, we are so happy with our purchase. I will definitely come back for any future mattress needs. Highly recommended! read more

I am not the type to the write negative reviews but Mancini's really screwed us. We went in August to order a mattress for our new place we would be moving to in October. Rod told us he had it in the store but we told him we didn't want it delivered until October. He said that was fine. We received a call a week before delivery date telling us our mattress was now on back order...aka they SOLD OUR MATTRESS and now we were stuck waiting another 4 weeks. We completely understand that everything is backed up due to covid; however this is exactly why we were purchasing our mattress in August. There was nothing else we could do so we waited. Our mattress was finally delivered 4 weeks later & we received a low box spring and not the regular height we ordered. Ron said he would have someone pick up the box spring and deliver the correct size. We quickly realized the mattress wasn't even the one we ordered! (It was the same brand and looked the same but it wasn't the pillow top we ordered...) At this point, after the third mistake, I called Ron and asked for a full refund and I returned the mattress. Truthfully, Ron did not seem apologetic AT ALL and did nothing to accommodate us for the trouble. When he sold the mattress we ordered in august, he supposedly took $50 off our total but then we received that flimsy box spring so pretty sure that's where the "discount" was given. When we called to ask about the box spring he told us he thought that's the one we wanted because of "the changes we had made"...to this day I am not sure what changes he was talking about because we did not make any changes... I also called corporate to try and file a complaint and they never called me back...very disappointing. We ended up going to JcPenny and got the correct mattress in 2 and a half weeks and $200 cheaper than Ron's "deal" he was giving us. NEVER GOING BACK HERE & NEVER RECOMMENDING THIS PLACE! DON'T WASTE YOUR TIME. read more

Had a rather unpleasant experience with Adam, ordered a bed frame for our new place and received a delivery date. Once the deliver date came we got no call, I called adam and he stated that our bed frame was one month out. He told us to go into the store to make things right, we settled for a set that he had in stock and was going to deliver the next day. Next day comes around and they showed up with the WRONG bed frame, we decided to simply give up and take what was delivered. read more

OK. So this is like my second review in my whole life. We normally don't go out and spend thousands of dollars on a bed but this was the time to do it my wife and I walked into the store and met Rod and he gave us an hour and a half demonstration of what they had and we discussed with him what we wanted. We went with the Tempur-pedic model that was a little bit more than what we wanted to spend but it was well worth it. Unfortunately one of the units upon arrived was malfunctioning a little bit or should I say just a little too noisy I called right up and he had it replaced immediately. (The next day) Great customer service and would buy another mattress from him again let's hope it's not for another 15 years! Thanks again Rod for your great customer service! read more

RG was amazing! He gave us a hell of a deal. I didn't expect to walk out of there having purchased anything but he was so helpful and we couldn't walk away from a great deal. My 3 year old had a good time trying out the different beds too and RG was a trooper with all her energy. We will definitely be referring friends and family and we'll be returning customers as well! Thank you RG! read more

Chill dude, 3rd mattress store of the day found the perfect Memory Foam mattress and electric bed perfect fit and comfort level, would definitely recommend for bed for kid, teen, and adult. Plus beanbags for kids Bedrooms, couch's, and dressers. Plus free water and candy! read more

My significant other and I have been shopping around for a bed since July when we knew we'd be moving to a new house and decided our current bed was causing us both significant back pain. We went to other local mattress stores and laid on beds until we had an idea of what it was that we wanted. I went online to do research on prices and Mancini's was notably the least expensive for the brand we desired, so we popped on over to the Salinas store. We were helped by Jake, who was helpful but not at all pushy, which I really appreciated. Other stores you can tell the sales people are on commission, this was not at all the sense I got at Mancini's. Jake allowed us to have the time we needed to try the beds, and even helped us find a most cost-effective solution to my significant other's desire for an adjustable base, and my desire to not spend wildly, considering I'm a broke graduate student. When he quoted us the prices for what we wanted I was amazed! I had anticipated paying 500-1000 more based on what other stores had quoted us, but with the great price I couldn't say no! We ended up getting the bed I wanted and the base my s.o. wanted, and we are both very happy. Jake's helpfulness and calm demeanor made the whole experience very pleasant. My friends are all super excited to lay on our new bed, (they're so jealous) and they were also impressed with the pricing. I suspect many of them will be making their way over to Mancini's soon. read more

Great customer service from the phone call with Adam to my arrival at the store to check out the mattresses. Straight to the point, he was able to assist in getting me what I needed in a decent amount of time. Very friendly, helpful and quick. I will recommend this place to family and friends!!! read more

They have a very good selection of mattresses and the staff are very knowledgeable. I got a good sale this president's day weekend! read more

Great customer service! Rico and Rod were extremely helpful and pleasant. They answered all our questions and made recommendations to meet our purchasing needs. Did not feel rushed nor were they pushy! Will definitely go back! We highly recommend shopping at Mancini's! read more

My daughter needed a new mattress. Very helpful staff. No pressure and knowledgeable. Bought one on the spot!

After spending months looking for the perfect king mattress set and going clear to San Jose. We were pleased to find the price was not only cheaper but the customer service we received from Rod was excellent. No pressure, no games! They have all the high end mattresses without the big sticker prices. We got a king mattress, twin and two temperpedic pillows for the price of one king set at other stores. What are you waiting for... Go see Rod!!! read more

My fiancee and I went back to Mancini's to exchange a mattress that we had purchased over 3 months earlier as it wasn't quite as comfortable as we would have liked. Rico assisted us in the transaction and allowed us to spend a few hours wallowing all over the matteesses. Once we found the mattress we liked Rico did the exchange, had delivery set for the following day and walked us through the paperwork. The entire process was seamless and very enjoyable. I appreciate Mancini's for their matteesses and Rico for his excellent customer service. If you need a mattress you should definitely go see Rico and Mancini's. read more

Great experience getting our mattress and bed frame. Rod was very helpful, he would check up on us frequently though respected our boundaries when we were test driving the different mattresses. I feel we got a great deal and will be very happy with our purchase!! Our mattress has not arrived yet so I will add more once the delivery happens. They will be removing our old frame and mattress for free which is very nice! read more

We went shopping for a new mattress and Rod was very helpful. There was no pressure at all, Rod was very knowledgeable and took his time to explain the differences between all the different mattresses, which can be overwhelming. I highly recommend Mancinis. Ask for Rod! read more

Went in for their Labor Day sale and was really impressed. Great prices and even better service. This was the third store we went to and the only store who did not have a twenty-something pushy sales person. Just the opposite. Rod helped us out, he was friendly, knowledgeable and was everything we could hope for in a salesman. He gave us options but was not pushy at all and helped us choose a VERY comfortable mattress. I have back issues and needed something very firm but with some cushion as well. We got the Simmons Beauty Rest Recharge Dayana. Retail $2400, $1100 on sale. Very happy with our choice, great product. Free, on-time delivery. Bought Friday, sleeping on it Sunday. read more

Jake helped us out and took care of us. Very friendly environment, they don't judge or bother you. Answered all our questions, left with a great deal!!! Thank you!! Love our mattress! Jakes the man! read more

The wife and I were in desperate need of a new mattress. We walked into Mancini's and were immediately greeted by a friendly sales associate. The store itself was very clean and they had MANY beds to choose from. The Associate asked what we were looking for in terms of style, size, firmness, etc.. He was very informative and helpful. The checkout process was smooth and easy AND they'll be delivering our new mattress tomorrow. Overall great experience, would definitely recommend/do business with again. read more

Friendly sales staff and great deals! This is our second bed and always the best experience.

Best customer service, great mattresses, affordable price. I highly recommend this place.

Adam and rob were a huge help on me getting a bed quickly as possible huge help appreciate u both 100

I had a futon, and needed a cushion for it. Found one at Mancini's for a good price, and purchased it. But when I took it out of the wrapper and placed it there was a chemical smell. I thought the smell would go away, but it is two years later and, though faint, I can still smell it. Apparently this is common for products like this made in places like China. Some of these chemicals are carcinogenic. Be careful! read more

Jake was awesome and very knowledgeable. No high pressure sales. Allowed us the time to make our choice. Helped out with our tight delivery window. I recommend this store. read more

We went in today looking for a new mattress. We had tried a Casper and Avavado, which we did not like. Ruben was extremely helpful and answered all our questions. He helped us select the perfect mattress. Ruben was the best and we recommend him for all your sleep needs! read more

I was helping my parents choose out a mattress and we searched everywhere in town. Luckily, we stopped by Mancini's Sleepworld and Joyce and Rodrigo went above and beyond in customer service. I really liked that they took the time to show us their showroom mattresses and we were able to find a mattress. They really care about their customers! Highly recommend them if you are in need of a mattress, chest drawer, bed frames, etc. read more

We continued to check adjustable beds, and decided to return to Mancini's. This time it was Ron who immediately greeted us. He has a more assertive, probably better described as experienced, sales approach. Yet, took his time to show us several different mattresses, etc, walked through store with us, answered all our questions. Presented an exceptable cost & suitable bed set. Never pressured us. I asked if we could walk around & "try out" the ones he suggested, on our own, and to discuss privately, which he did. I was becoming very tired & overwhelmed with all the info & numbers, so we thanked him, told him we would return. About a week later we returned and Jake was there and in a much friendlier, helpful attitude & mood. We told him about our last visit with Ron and showed him the info & numbers. He made two more suggestions, he said try them out, he'd be there to answer questions. Overall a more pleasant meeting. We made our decision, left to wait for delivery date. The delivery crew was unbelievably fast. The service call prior to their arrival was a very much appreciated. However, we had a defect with the massage unit, which roared it's presence on about the 4th or 5th evening! Called Jake next morning, made arrangements for replacement. Again, great service call to let us know approximate time of arrival, which was nearly to the minute. The crew arrived, again, unbelievably fast. I made a joke about the noise of the motor and one service guy took it very personally and became very rude and aggressive to the point of stepping towards me with finger pointed in my face. He made an angry comment to me that I don't tell him anything about motors, he had 3 years experience. My husband stepped back into the room when he heard the change in my voice. I pointed my finger in the guy's face and told him his behavior was uncalled for & unnecessary and I would report him. Only unpleasant issue about the entire process. I'm very glad I recognized that people have bad days or whatever the reason for their seemingly unprofessional attitude, as far as Jake was concerned at our first meeting. It remains unknown to us if the aggressive delivery guy was reprimanded, suspended or fired. All I can say, he won't be allowed back into my home. Thanks Jake and Ron! read more

Went in last Thursday and Rod was beyond helpful to my fiancé and I! We needed 2 mattresses and after shopping around all day this was the perfect place. Rod was beyond helpful and informative with all our needs and made sure we found what we needed and will have it delivered for us on the exact day we asked, next time you're in need of a mattress make sure to stop by here first and save yourself a lot of time. read more

My husband and I just purchased a mattress set here! We had an idea of what we wanted, but the manager, Jake, was very helpful and we ended up with a different brand... Better mattress, but lower price due to a sale that he told us about. :) They offer free delivery and removal of the old mattress, or moving it to another room, in our case. We also got a free sheet set. (A competitor on N.Main St. does not have as good prices... Also, not as big of a selection as Mancini's has...) Overall, a great experience! read more

Went in looking for pillows for me and my dad and jake gave us tons Info and pillows to try. Was fantastic service and glad we were able to try the pillows before we bought them. read more

Bought a mattress from Mancinis in Salinas and they screwed up the delivery so bad that we just ended up canceling the order. They have horrible customer service, never called us back when there was a problem with the order. When Mancinis came to deliver the mattress the sales person had screwed up the delivery. The new mattress was in and the old mattress was out by their truck when they decided there was a problem with the paperwork, so they put the old mattress back, even though they claimed that they would be back the next morning to deliver the exact same mattress again! We had already paid and they weren't disputing the payment, it was something to do with the removal of the old mattress. The manager at the store was "too busy" to handle the issue right then, so we get to reschedule to wait around the next day for another two hour window. If it was a simple paperwork issue they should have been able to just finish the delivery instead of making us reschedule for a new two hour window. They were supposed to schedule it for the next day and we never got a call back. We just ended up calling and canceling the order. read more

Mancini's Sleepworld is a good company who takes care of their customers. I was approved online for credit and went in to Mancini's to shop, and Jake helped me with my numerous questions. I had 18 month payment plan with no interest, (but it had to be paid off in 18 months or interest is charged), done! I was charged 50 dollars for a delivery fee. When my furniture arrived, there was only one guy who told me his helpers had called off. Luckily my boyfriend and two of his friends were here and were able to help the guy bring up all the furniture. I called Mancini and told them I should not be charged for the delivery fee. They agreed, and told me to come in and pick up two free pillows. A year went by, and I finally went in to Mancini to get my pillows and hoped they would remember me. Jake was there and he gladly gave me two (very nice, expensive) free pillows for the hassle of the delivery a year earlier. I am very pleased with the way they handled everything without a hassle. I am a lifetime customer. read more

Great customer service!! Efficient, knowledgeable, friendly. There was a small scratch on a bed frame I purchased, Mancini's replaced it immediately. I've purchased three mattress sets over the past two years and the staff have always made sure I was happy with my purchase. I will use them in the future. read more

Thank you Jake for the great service!! They are not at all pushy and answered all of our questions.

Great customer service Jake was really helpful and efficient making buying a mattress (usually a difficult task) very easy!