Been shopping here for over 20+ years and found out today they don't even honor their own return policy on fishing item over 200 dollars and seven days since the purchase got told to go thru the manufacture...store owner/manager CHRIS was great about letting me know they have audio and video so pls post it as well and show folks how u tried to take my receipt after trying to do the wright thing and exchange the item that has over 400 dollars purchase and pretty much kick me out from shopping there like I told him I love shopping there but do your own re-search and go else where when it comes to doing something u love... read more

Great place with lots of items for home, garden, and everyday things. Very friendly and knowable helpers. We love just looking around and finding things that you can not find anywhere else. read more

totally dig these places! not sure why the young and the derelict don't, but then again that's part of the appeal ;-) and I really like that footwear is right up front since that's mostly why I'm here, and clothing is right down the aisle so I can get me some budget friendly high visibility job site attire and maybe a sun hat... a person could easily idle away an afternoon perusing the dozens of feed and feeder offerings, fencing, saddles and related tac, hunting, fishing, boating, trailers and winches and tools and pools and accoutrement for almost every occasion. there's just so much stuff!! interactions with the staff were helpful and got me pointed in the right direction so I could find what I needed: merrell boots and a couple of shirts and gloves. read more

See all

I had a great experience here. I didn't buy anything but several sales associates did help me with questions and inquiries. This place is overwhelming and they literally have damn near everything you can imagine. Tons of fun to wander around and check out the selections. They have a wide selection of clothing and cowboy boots which I appreciate but unfortunately not many options of boots in my size (M8, W10). It was also a bit pricey in my opinion. Overall, I still enjoyed it and I wish I had more time to spend looking at other products. I might come back if we have time before we head west. read more

Ranch & Home- Kennewick - Boots - Sporting Goods Near Me - Kennewick, Washington

See all

You guys are ridiculous. I literally just bought ammunition turn around walk back in cause I realized I bought the wrong shit and you wouldn't change it out. You guys are fucking ridiculous. I will never shop with you guys again and for when I hear you guys suck from a lot of other people. read more

First time in this store, and will never go back. Bought the last 3 pullet chicks on a friday night. Young woman working the chick area enlightened me on the crooked neck of one chick, explaining they straighten out. This one did not. I sat up for 7 nights with this baby hand feeding. She had to walk backwards dragging her head. I tried everything but she was suffering horribly, and was put down. Drove 11/2 hours into town this morning to inquire about a refund and was told only within 24 hours is a refund given, and that there are signs posted all over saying that. There are no signs, nothing online, nothing. They would not even listen to me. The first chick died within 12 hours. Second( deformed) 7 days. I spent $100 on 3 chicks, and supplies to make this a positive experience for my grandson. The survivor is lonesome, and now 2 weeks older the chicks I will be buying from another store. The last image I have walking out of this store was a very nasty, dirty look directed right at me. How dare these people treat customers like crap. read more

They need to check the dates on the food items in their store Husband bought some disgusting Pepperoni sticks that's three weeks past its expiration date. Store is an unorganized mess. Only went to spend a gift certificate- wasn't fun. Then to get home and it's crap? Arrrggg read more

So's I drift in this joint look'in ta buy a pair of "good" slippers. Yanno, so's I can rest my dogs at the end of a long day. I meets up with some daisy wear'in shorts in the shoe department who knows nada bout' shoes or boots or slippers or anything much at all that I could tell. After not helping me one skosh, he wanders off never to be seen again. I tried on some slippers but by now I ain't buy'in anything from this clip joint today or any other day anyhow. It's obvious they don't give a damn about their customers. I saw lots of employees walk'in around, not ONE spoke to me to say hello, kiss my a**, can I help you or anything else. NOT ONE! When I left outta here there was some dame at the counter and two palookas. Same treatment, zero acknowledgement I was even there, invisible like. Obviously these jingle brains have enough greenbacks so they don't care one whit about serving customers. Lots of other businesses do care, that's where I'll part with my cush, not in this outfit. So ... why would you even go in this store? That is the 64K dollar question isn't it? read more

We love to shop local. This store always has the most attentive and knowledgeable. Not like some stores when they have some teenager who doesn't know what the heck he's talking about. I exchanged something and the customer service treated me like family. I didn't have to deal with questions and why. The manager cake over and approved it with a warm smile. I give them an A++ Highly rec read more

Ranch & Home- Kennewick - Sporting Goods Near Me - Kennewick, Washington

I went to Home Depot and Lowe's and both stores failed me. While waiting at Lowe's for assistance that never came, I called R&H. Sure enough, they resolved my dilemma and the men who helped me were VERY knowledgeable and friendly. In the future, its R&H first. I could've saved myself two hours at least. PS - Going back today to pick up another two units and I couldn't be more grateful for the staff who helped me find what I needed (hardware). read more

Great service, huge selection not too great a value but for the stuff they have it's a great place to get what you need no matter the job or circumstance. read more

I'm from out of town and this used to be one of my favorite stores to wander thru. They used to have tons of truck accessories and parts, trailer parts etc. Now it seems you can't tell what's an isle for shopping on and what is a warehouse. Several times I thought I had wandered into an 'employees only' areas due to all the boxes. And most were empty! Buckets all over to catch the drips from the leaking ceiling, not one 'wet floor' sign mind you. Every display I saw was falling apart or missing items all together. Tripping hazards everywhere! Hope the fire Marshall or osha doesn't inspect anytime soon. Will never come back! read more

Do you mean Ranch&Robbery?because that's what it truly is..I go out of my way to not shop there,including going to Shiptons Big R in Moses lake,Hermiston and outlying areas to stay away from there,the original one I'm Pasco was great to go to ,but the they have gotten to big and full of themselves I'll never grace their doorways with my appearance and I've told others I know about the highway robbery that takes place inside their store.Thanks but no thanks Ranch&Robbery... read more

I'll never buy a gun here again. The guys at the gun counters have no idea what they are doing. Didn't recognize my CPL from Spokane County even. They sold a gun out from under me even though I had talked to them multiple times to let them know the date I would be through to pick it up. They still made me pay a restocking fee!?!? Oh, then they refunded me the wrong amount! Customer service is not in their vocabulary and I'll never do business here again. read more

This place was recommended to me so I figured I may as well check it out. I was kind of skeptical at fist, I couldn't think of anything I would possibly need at a rancher's store. I was surprised though how huge it was and they actually had some useful stuff. Its kind of like a hardware and clothing store but most everything is all really heavy duty. Ill probably go score a carhart here for when I have to work outside in NYC this winter. Some stuff was odd. Like you can buy a set of balls to hang off your truck. TruckNutz? Who comes up with this stuff? I am kind of angry some guy sits around and invents rubber testicles to hang off your truck and probably gets paid a lot more than I do. Also an entire isle dedicated to gas pump parts? Ok.. They had a decent selection of firearms and tons of ammo. Also items for fishing, camping, archery, hunting, etc etc. The grills there put mine to shame and I thought I bought a nice one. The stuff here just seem industrial super-size and if I had some land this place would probably rule. Still though, even a city guy like me can appreciate it, its kinda fun. read more

See all

Great local source of Traegar grill parts. I've bought lots of other stuff over the years and always find the staff willing to help me find the oddest things. Well behaved dogs welcome in store. read more

I almost never do reviews but what a joke. The guys at the gun counter will act like you're inconveniencing them when you try to buy guns or parts. Not spending money in this store ever again. read more

My wife and I are moving out of state and realized our Uhaul truck was not going to accommodate all of our goods. We decided to head to Ranch & Home for a 10' trailer. After shopping the selection of trailers on the lot, we went inside and asked for some help with questions we had. We met with the Store Manager named Chris. We could tell he was quite busy with customers and general store operations, but Chris was more than willing to help. Chris was very attentive, actively listened, was very knowledgeable, and gave a great recommendation. We didn't know exactly what was needed to connect our trailer and secure it. Chris walked us to the aisle to help us make the best purchase for our needs. Chris went above and beyond by walking us out and showing us how to connect the trailer, and then inspected to ensure all of our electrical was working. I'm not always in the market for a trailer, but I'd shop here again for a trailer, and recommend friends and family do the same. Thanks again for all your help, Chris! read more

Cashiers have a slight problem giving change out if you give them additional coins for the payment. The cashier I had got flustered, got the math wrong, shorted me cash, then said i had to take it up with customer service. read more

Went here to redeem a voucher from my work for clothing. The two younger people at the front were great to deal with the older guy in the sweater section Apparently doesn't like the fact there's some people get off their ass and get a job that supplies you with the clothing and stuff that you need to do the job so he felt the need to give me a ration of shit because he didn't think that people from my job should have their stuff supplied to them that's not your job dude I'm sick of people like you even existing I wish they remove all the safety labels off of things so that stupid ass is they're so fucking ignorant would resolve the issue themselves all at all I'd give this place probably a 50-50 shot at whether or not you're going to be given decent service read more

The store is filthy. For it to be called ranch and home you'd think they would treat their store as a home. You don't feel welcomed when shopping and the back of their building has a broken down RV and trash across the whole back of the building. What a shame. read more

Worst damn place went in to look for AR parts for my build and gun counter guy was just ignoring me so I decide to step a bit behind the counter and guys yells at me that I can't be there so I walk out then manager comes over and he was cool about it but the gun counter guy tells the manager "sorry man can't see him with this face shield but if I would have seen him I would have shoot him" like wtf? For looking at parts? Races old guy man. Never going there again. Worst customer service ever. read more

I was in there not that long ago nd I been shopping from you guys for years now I will never go back agian I asked one of the ladies for some help nd she almost had a hart attack rude tone she was on the forklift and almost died when I asked for help needed shots for my puppies nd she was just talking with her coworkers don't ever go there taking my business somewhere else racial profiling it's what it is in there read more

I bought two pairs of jeans and tried them on in the changing room and they fit fine so I took them home and washed them because who doesn't wash new clothes they just purchased! I noticed thru out the day as I am wearing them they are getting more loose and sagging terribly. I work in the health field so I do not wear them all the time so I wore them one more time to see if it was the same and it was so I called the store to see if I could exchange them for a smaller size and I was told if you have washed your jeans they cannot take them back! Seriously that is the dumbest thing I have ever heard. That's also really gross. I'm really upset because I did spend a lot of money for these jeans and now I'm stuck with them and they don't even fit! read more

Went in @ 8:15 am today. Needed propane. A call was made for load out TWICE. The kid answered the radio. Said he'd be there "in a minute." He then proceed to start talking to a guy that was previously talking to a Traeger salesman. I was totally blown off and ignored. I asked for my ID back and left. I went to Bleyhl's where the customers are ALWAYS treated with respect! read more

I give them 2 stars ONLY because they had the product in stock. Bought a propane heater (for a guy living in a motorhome w/o heat) since everyone locally was out. Their price was $20 higher than at Home Depot!! I asked if they'd do a price match. Manger said NO. This must be why they have the nickname 'Ranch and Rob'--Price gouging. read more

I hate to say anything negative about Ranch and Home because the owners really give back to their community, but ...they never have Carhartt bibs in my husbands size. The clothing department is so packed full of stuff that you can hardly push your cart around. Then you have to search and search for what you are looking for. One day my husband was looking at boring trailer stuff, so I headed over to the boot department. I thought a cute pair of cowboy boots would be good for when I have to work on the farm (haha). There were boxes of boots all over the place and it was super hard to get down the aisle. We've bought several heated dog products (mats, water bowls) and have been satisfied with those. My husband likes the selection of trailer hitches, trailer lights, and other stuff that I know very little about. He did mention that he was trying to look at the guns and the way they have them displayed it's impossible to read the info tags. I have found cute gift items like cards, candles, and John Deere decorator items. They also have a nice selection of Breyer horses. We've also bought a wood stove and gun safe here, of which they have a lot to chose from. If Ranch and Home would carry a better selection of zip to the thigh bibs and put them right up front, so I can get in and get out, I would give them a higher rating. read more

Not impressed, made me feel anxiety, and sadness to be an American. Not making any effort for Covid standards of wearing a mask for patrons. Cluttered, small isles and way to many people. Numerous people not wearing masks. Disrespectful government sign in front of store. So sad, was my favorite store in town. read more

I bought a pair of Justin Ropers here five years ago. They replaced a pair of Cabela's ropers that fell apart. Five years later the Justin's are still going strong. The only thing I've done to them is used Ranch and Home boot dressing and replaced the insoles with Superfeet. Ranch and Home does computer fitting of insoles. My hard to make happy feet are very happy with the insoles I got at R&H. Sorry to say I agree they need a better selection of big and tall; clothes boots and hats. They are happy to special order but that's not the same as in stock. The selection of BBQ equipment is outstanding. The staff are wonderful. read more

I went to ranch and home for archery equipment. The man with dark rings around his eyes, running the archery dept., was busy at the time. Rather than being nice about it he seemed to be upset that he had another customer. I thought maybe this was a bad day. So I went back another day and the same man treated me like dirt. So from now on I buy all my archery equipment somewhere else! I was in to buy some feed the other day, since it was on my way, when I thought is look at the fishing stuff. They had a lot of things but not a single fly rod or rill. Again very disappointed. So I went to the same place I get my archery stuff, they had every thing I need, and treat their customers with respect. All, don't waste your time at ranch and home!! read more

A very interesting place. I could probably spend hours here just wondering around. Staff is knowledgeable and friendly. Lots of great sales going on too. read more

Ranch & Home- Kennewick - Worlds largest residential gun safe at Ranch and Home in Kennewick - Sporting Goods Near Me - Kennewick, Washington

Ordered boots in 2020...still haven't received them. When I call I get the run around. Was told these orders take time months after the fact. Was never told that when I purchased the boots. At thus point I just want my money back cause my kiddo can't fit them anymore, there feet has grown in 6 months. They haven't called me not once. I have to call an never get a answer. I won't shop there again. At least not ordering things read more

So far, I've only had great experiences here. Grabbed a truck tool box last trip, and the guys were very helpful helping me order some weather techs for my wife's suv, and gave me next day free shipping to the store. They also have a huge selection of safes, guns, grills, tools, etc...so don't bother bringing your wife if you want to see it all haha read more

High quality products, great advice, and friendly staff. This place has it all.

Went to the Ranch and Home "Gun Counter" and even though there were no other customers at the counter the clerks ignored me. Finally got their attention and one of the clerks while not even approaching or welcoming me says " whadya want" and proceeds to point towards one of the glass cases. I proceed to the case but am still ignored. This place must have awesome pricing because they sure don't offer anything else. There is nothing here that can't be found somewhere else which is where I will be taking my money. I had heard from friends that this level of service is what I could expect but thought I would give them a chance. My mistake. read more

Great store reasonable prices kinda messy and unorganized and the customer service is seriously lacking in personality people here are short and stuffy Mondain not really helpful but all in all the while town is like this read more

My girlfriend was looking for some Cougar Cheese and Ranch & Home was recommended to her as a good place to buy it. I was out and about so decided to stop in and look for it. I found it, but there were several different types so I decided to give her a call to see what she wanted. She didn't answer, so I decided to look around since I hadn't been there in awhile. A tall sales clerk (or rather, jerk as it turned out) asked me if I needed any help and I said no, just looking. He gave me an odd look and proceeded to follow me around the store and watch everything I did. He made me feel like a criminal as I went up and down the aisles. Made me feel really uncomfortable and unwelcome. My girlfriend called back and I went to back to where the cheese was and my shadow finally left me alone. Decided not to buy the cheese there. I don't think I ever want to go back there again. read more

The first time I have been to this store and I tell you I was amazed with how wide their selections are. They have alot of unique items that you will not see in a regular store like walmart. I would enjoy just walking along the aisle of this store. Cant wait to come back when I have more time to browse. read more

I love shopping at Ranch and Home. They have a great selection and I always find what I am looking for. They are a dog friendly business so my dog can come into the store and practice her "social skills." Today she got a canine life jacket. At check out she gets plenty of TLC from the staff and a treat. read more

I can understand the mixed reviews Ranch and Home receives, but we had stellar service in the gun department. Having been ignored at another gun shop, we came in to look for a new concealed carry holster for my J Frame revolver. We were greeted by a nice young man named Kyle (after we got home, my wife suggested that we adopt him!) He knew his stuff. Even though I had no plans on making a purchase that day, I asked to see a Ruger pocket pistol I was interested in. Then I asked about a holster for my J frame. He knew his stock well enough to know that they did not have a J Frame concealed carry holster in stock and saved us the trouble of looking for a non existent holster. We started to leave but came back for one more look at the Ruger. Kyle was there immediately. Even though we were not planning on purchasing a pistol, we ended up buying the Ruger. Then, did I need ammo? Would I like self-defense ammo? How about a cleaning kit and a holster? Way to go Kyle, you did a great job. By the way, this kid deserves a raise! read more