Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast,…read moreeasy, no pressure, no confusion. Just the way I like it. Oh, and friendly.

I found this place on Yelp and decided to give it a try for my annual exam this year. I'd been…read moredebating switching optometrists for a while, so I was encouraged when I saw the reviews. First, the staff is very friendly and professional. From the phone call to make the appointment to greeting me upon my arrival, I was impressed. The location is also bright and spacious. I saw Doctor Yu. He was so sweet. He was very thorough and even gave me a miniature biology lesson on my eyes. He explained everything, didn't rush through the exam, and put my nerves at ease. I was very impressed with his bedside manner. However, I was very uncomfortable when my eyes were dilated. Typically, I've received numbing drops to counter the stinging side effect from the dilation drops. I didn't receive that here. I felt like the doctor used a large amount of dilation drops and it was really painful. My eyes were pretty much dilated for the rest of the evening. They did supply some pretty cool little shades for my eye glasses to protect my eyes from the sun once I left. I also was disappointed they don't offer a vision field test during the routine exam. Finally, I was surprised that I was charged a sitting fee for my contact lenses. I questioned this since I've worn the same prescription for about a decade and they were even keeping me in the same brand of lens. I was told that the charge is only once a year. Yes, well, so is the exam. I didn't receive any additional service or benefit from this fee, it was just an additional charge. I'm not sure I'll return here for my next exam, which is a pity because there were some very big positives, but also some sizable negatives from my experience.

I've been a patient of Clearview Optometry for several years and could not think of going anywhere…read moreelse. The staff is friendly and efficient and the doctors are knowledgeable and very helpful.

Stumbled upon this place while picking up some Starbucks next door. Staff were very helpful,…read moreinformative, friendly and welcoming. Waiting area with water station, layout fits the space well for customers to walk around, neat and organized. While looking around I saw substantial frame selections classics, sweet & simple or athletic eyewear. Whatever you're searching for they have a wide variety to choose from. Definitely worth a stop when in the area. Plenty of parking right in front shared with neighboring stores.

I've been going to LensCrafters for years, even back when they were at the old location, and I have…read moreto say, the new location is such an upgrade! It's really nice, modern, and welcoming. I really needed prescription sunglasses, especially with how insanely hot the summers have been. Protecting your eyes is so important, especially as we get older, so I figured it was time to finally get a good pair. They accept my EyeMed insurance, which was a huge plus. I called on a Sunday and was able to get an appointment for the very next day. The tech was nice and attentive who did the initial eye exams. Then I was seen by Dr. Uy. was incredibly kind and knowledgeable. She didn't rush through my appointment at all and had such a great bedside manner. We even cracked a couple of jokes, which made the whole experience feel really comfortable. Jennifer, who helped me on the sales floor, was also AMAZING. She was hilarious and we had such a good time shopping for my glasses. Honestly, it felt like I had known her for years! I ended up going with Ray-Bans, and between my insurance and an additional discount Jennifer was able to apply, my prescription sunglasses came out to around $175. Honestly, not a bad deal at all! It only took 5 days to get them and everything's been good so far. Overall, I had such a great experience from start to finish. Everyone was friendly, helpful, and made what could have been a boring errand actually fun. I definitely recommend this LensCrafters, and I'm sure I'll be back.

staff is not friendly. when I called to ask questions they acted so snobby. I only went here…read morebecause my other LensCrafters was booked but I'd NEVER go again.

i had the most horrible experience at this facility. last year i came here and it was great. this…read moremorning i had a appointment at 10 and was waiting outside at 10. i heard a employee say no one would be there to unlock the doors till 10:30. so i asked her and she gave me such a attitude. as if i was not a customer. she started yelling and saying well what do you want me to do about it honey!!!" super unprofessional and confrontational. i have never experienced this in my life in a professional setting and will never be back to this place because of their delinquent employee.

So my mom was in great need to update her prescription glasses, and not only did they have a same…read moreday appointment available, but the front staff and doctor were so kind and helpful towards us! My mom has difficult eyes for some doctors, but not for Dr. Nguyen! She immediately was able to identify all of her eye issues AND get her the right prescription in a very quick and efficient manner. My mom told me she was very satisfied with her experience, and we are looking forward to making this her permanent eye clinic =)

Beyond impressed with the customer service at this location. Purchased Meta Glasses and will…read moreDefinitely be coming back from now on. Shout out to Alisa the General Manager she personally made sure my order went smooth.

I originally visited America's Best on May 15 for a comprehensive eye exam for both eyeglasses and…read morecontact lenses. Before making any purchases, I specifically told the representative helping me that my main priority was getting contact lenses. I even asked if using my insurance toward glasses first would affect my ability to use my contact lens benefits because, if it would, I didn't want to purchase glasses. He assured me it would not be an issue. I was told I would receive a call when my glasses and contact lens trial lenses were ready. After hearing nothing for over a month, I returned on June 17 to check on my order. I picked up my glasses but was then told I couldn't receive my contact lens trials without a contact lens fitting. I don't understand why that couldn't have been done the same day, especially since there was no one else waiting. Instead, I had to make another trip back. To make matters worse, I was immediately unhappy with my glasses. They have a constant glare or hazy appearance, almost as if the lenses are scratched. When I brought up my concerns, the representative brushed them off and told me it was because I didn't purchase the upgraded lens coatings and that these were simply the "cheap plastic" lenses. There was very little empathy or effort to address my concerns, and I left feeling dismissed. I returned on June 18 for my contact lens fitting, only to be told that I couldn't use my insurance for contacts because it had already been used toward my glasses--the exact situation I had specifically asked about before purchasing them. Had I been given the correct information on May 15, I would have made a completely different decision. Instead, I was told someone would call me back within a few days after they worked on resolving the issue. A month passed, and once again, I heard absolutely nothing. I had to return to the store myself, only to be told that the issue was related to how my insurance had been processed. While the assistant manager did make an effort to help, it felt very minimal. As soon as she realized what had happened, she pointed me to my insurance company's phone number and told me to call to have my benefits re-authorized instead of taking the initiative to make the call herself. Considering the issue stemmed from how everything had been handled at their location--not because of anything I did--I felt the responsibility to resolve it should not have fallen on me. My vision insurance covers the eye exam separately and provides an allowance toward either contacts or glasses, so being told the exam was the reason I couldn't use my contact lens benefits made no sense. I ultimately had to spend my own time trying to fix a problem that resulted from incorrect information and how my benefits were originally processed. By this point, I had already spent almost two months trying to get my contact lenses. The assistant manager offered a discount of around $40-$50 for the inconvenience, which I appreciated, but it didn't solve the real problem. I explained that I had completely run out of contact lenses and had nothing left to wear while waiting for my order, making this much more than just an inconvenience. Because of that, I asked if my contacts could be expedited and was told they would arrive within 4-5 business days, not including the weekend. Instead, I later received two separate emails showing an estimated delivery date of August 19, meaning it will have taken three months from my original appointment just to receive my contact lenses. I now have no contact lenses to wear while waiting because of delays and mistakes that were completely outside of my control. This entire experience has been filled with misinformation, poor communication, and a lack of accountability. I was given incorrect information from the very beginning, my concerns about my glasses were dismissed, I repeatedly had to follow up because no one ever called me as promised, and I was left fixing problems that were not my responsibility. This was my first and last visit to this location. I expected knowledgeable staff who understood vision insurance, communicated with their patients, and took ownership when mistakes were made. Unfortunately, that was not my experience, and I will be taking my business elsewhere.

My husband and I have been coming here for 20+ years--and we love them!…read more They recently remodeled and it looks beautiful. The staff is amazing--so knowledgeable, friendly, and always accommodating with scheduling. Their eyewear selection is great, and their equipment is super high-tech and up to date. The owners are the sweetest, and every optometrist we've seen has been incredible. My son comes here too for glasses and myopia treatment, and they're wonderful with kids. The office is bright, clean, and always well-maintained. Highly recommend--you'll get the best care here!

Top level optometric care at all levels; great cheerful staff, professional service, latest…read moretechnology. Highly recommended.

We've been fans of Warby Parker from our time in AZ…read more The variety seems better than most retailers. Our Rep/Technician James was super helpful and friendly. We actually drove 35+ miles to get new glasses and we weren't disappointed. Yes, you read that correctly. They're that good. They even mail your glasses to you Free-Of-Charge. Nice!

Irving and AJ are the best. They both have been very helpful and friendly the multiple times that…read morewe've been there for my son and husband. Great customer service. Highly recommend.

Came here to find a pair of prescription glasses for my daughter. We were wondering around…read moreaimlessly scouping on which pair my Daughter decides to choose. We were welcomed in by one of the employees while she was helping another client . Shortly after Maribel approached us, and proceeded to help my daughter with choosing the right pair that would fit her feature. Since target is part of our insurance in network , she clarify what was covered. We did purchase a pair of glasses with the help of Maribel and we also bought the one year warranty, with my daughter constantly sleeping with her glasses i can rest assured we can always use the service.

I had a confirmed eye exam appointment scheduled today at this Target Optical location. About two…read morehours before the appointment, I received an email stating my appointment had been cancelled because the office was "unable to reach me." I am a returning patient who has consistently attended appointments and paid out of pocket without issue. I did not receive any voicemail or warning that my confirmed appointment would be released. I had already requested time off work specifically for this appointment, so cancelling it last minute was extremely frustrating and unprofessional. If appointments require additional confirmation beyond the original confirmation, that policy should be clearly communicated beforehand instead of cancelling patients at the last minute. Very disappointed with how this was handled.

Customer service has been fantastic every time I've visited here. The clerks have been very…read moreattentive, and the actual eye doctor has been nothing but polite and professional. There's also been a robust selection of prescription eye glasses for adult males compared to other nearby optometrist offices which only seem to offer high-end brands in very limited quantities.

This place is awesome. The staff were super friendly and very helpful. My vision is perfect now…read morethanks to Dr. Flores.

I used to love going to this doctor and trusted them for years. That trust was broken when I…read moreexperienced a genuinely scary issue with one of my eyes and called seeking guidance. Instead of showing concern or even speaking with me briefly, the office refused to engage until my insurance card was provided. In that moment, it no longer felt like a relationship with a healthcare provider. It felt like a retail transaction--as if the first priority was whether I could pay, not whether I was okay. This was especially disappointing considering I did have insurance and was fully able to pay out of pocket if needed. The lack of compassion and basic care in a moment of fear was a huge letdown. I never went back after that incident, and I moved my entire family's care elsewhere. Once healthcare starts feeling transactional instead of human, it's time to leave.

This place is absolutely terrible！！！！！I brought my daughter here for glasses, and since the frame…read moreshe liked wasn't covered by insurance, I paid over $150 out of pocket. She specifically chose a pair with Hello Kitty details on the side. We waited 20 days to pick them up, only to find that the glasses they gave us were NOT the ones we ordered--they were a completely different style without the Hello Kitty design. When I brought this to their attention, the receptionist (who claimed to be the manager) actually lied to my face, claiming the Hello Kitty version was 'newly arrived' stock, even though that was exactly what we had already paid for. Furthermore, I requested a copy of my daughter's prescription. They promised to email it to me immediately, but I received nothing after a week. I called them twice to follow up, and they still haven't sent it！！！！！Stay away from this shop--they are two-faced and have zero integrity. Save yourself the trouble and go somewhere else.