What happened? Used to be fairly reliable. App crashed when I needed ride. Called customer service…read moreand get a San Diego number (I'm from LA), so didn't trust the operator for a ride to go LAX for international flight. On return home, app crashed again.

Good experience - I called a taxi and scheduled it in the early morning when I anticipated that…read morecalling rideshare was going to be difficult and/or expensive

Don't do it! I called and asked for a taxi giving my address, and letting them know I was going to…read moreLAX. The guy asked me if I had already called another taxi company. I told him I had not, and I'd be waiting for the taxi. It didn't come, so I called and the same dispatcher said "You told me you already called Uber so my driver did not go." I told him I had told him I did NOT call another company and was waiting for his taxi and this was not right. He hung up on me.

From the owner: We strive to provide a safe, smooth and clean transportation experience to give our customers the…read morevery best value and experience with Taxi Cab Service. We offer comfortable, reliable and affordable transportation service from/to major airports and cities. We have a professional staff of drivers that have years of experience in the transportation industry. You can rely on our professional service to handle all of your transportation needs.

"My Car Cab" is the best kept secret in the South Bay but I'm spreading the good news! If you're…read morelooking for transportation - look no further. Truly outstanding customer service! Driver arrived early for pickup and was waiting at pre-determined area at airport when I returned -- car was spotless. price more than reasonable, driver very professional -- I arrived home late at night and driver waited until I entered my residence to depart -- a real class act. I could go on! Just give them a call for your next trip and you'll agree!!! Located in Lomita, CA but services the entire South Bay CA area. Ask for "Sam". If you like em - and you will -- be sure to give em a shout out on YELP!!! SIX STARS!!!!!!

From the owner: Choose smart travel with our public network, where journeys are enhanced by the availability of…read morefree-of-charge parking at strategic train locations.

Excellent work and I highly recommend her detailed work. If you want value for your buck, Suzie is…read morethe one to do the job at an excellent price!

I cannot prephace enough, the Excellent detailing of my KIA Sportage. OMG, its a 2012 yet after she…read morefinished it looked like a 2022, The Dog hair trapped in the crevices from my 2 pets was OBSOLETE! The Shine on my once Dull paint was Eye Blindinly BRIGHT!! She was on time & worked overtime & eveh threw in a FREE POLISHING of my Tires & Rims. *She's so Humble & Sweet & didnt even expect a Tip, I had to crumple up the money in her hand & Grasp it tight, for her to accept it! I had my Fair Share of Detailers, Suzie is the ( )

A Stressful Experience and a Dismissive Response Made It Worse…read more I booked this service specifically to avoid the stress of arranging a ride after a long flight. It didn't deliver. I was promised a notification three days before pickup with instructions -- it never came. The night before my return flight I had to call multiple times just to get a contact number to use upon arrival. When I landed and called that number, the driver said he'd never been assigned to me and had no idea who I was -- he was picking up his kids. I called the main number. No answer. Straight to voicemail -- which was full. Same on my second attempt. I managed to get a text through and eventually received a callback connecting me with a different driver, who arrived about 20 minutes later. To his credit, that driver was genuinely apologetic and a pleasure to deal with -- the only reason this is two stars instead of one. He candidly told me he'd just finished another fare and was called in last-minute, which directly contradicts what I was told the next day when I called to address the situation. That call was the most frustrating part. Rather than acknowledging what went wrong, the person I spoke with was condescending and dismissive -- telling me it "wasn't a big deal." He then claimed the second driver had been waiting for me as planned and that the first number I was given was never actually my driver. That's not what either driver said. Someone isn't telling the truth, and I know which version I believe. The whole point of paying a premium for private car service -- rather than taking the shuttle to the Uber lot -- is a smooth, stress-free return home. This was neither. And when something goes wrong, a little accountability goes a long way. I didn't get that either.

Amazing service!!! Will use again!! Great communication and very flexible!!! Best I have ever used.read more

Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

After a conversation with the owner, we agreed that the service wasn't what either of us wanted. I…read morereceived a partial refund for the lack of service as agreed. I don't think this is a bad company at all, they service a large area, but I do think on the day of my ride got a bit hectic. I'm glad that they took ownership and did what was right.

Excellent experience with Higher Level Transportation! It was easy to book and Rob had great…read morecommunication. We went from LAX to the Queen Mary and then returned to the airport from the Carnival Panorama. It couldn't have been more smooth!

Premier Service from Start to Finish…read more Higher Level Transportation in the LAX and Long Beach area is hands down the first and last travel service you will ever need. Truly top tier. Rob and his entire team of drivers are accommodating, professional, personal, and incredibly communicative. They checked every box and honestly checked boxes I didn't even know needed to be checked. Let's talk about last minute service. When I say last minute, I mean within 20 minutes for an LAX pickup. No hesitation. No attitude. Just immediate action and professionalism. They transported five adults and ten pieces of luggage to the cruise port with ease. Everything was seamless. The text communication was on point the entire time. The vehicles were clean, well maintained, and fully serviced. You can tell they take pride in their fleet. Even the electronics inside were impressive and thoughtfully set up. My friends and I felt well cared for from start to finish. If you are in the LA area and need reliable airport or cruise transportation, I highly recommend Rob, Steve, and the entire Higher Level Transportation team. This is how professional travel service should be done!