What happened? Used to be fairly reliable. App crashed when I needed ride. Called customer service…read moreand get a San Diego number (I'm from LA), so didn't trust the operator for a ride to go LAX for international flight. On return home, app crashed again.

Good experience - I called a taxi and scheduled it in the early morning when I anticipated that…read morecalling rideshare was going to be difficult and/or expensive

Don't do it! I called and asked for a taxi giving my address, and letting them know I was going to…read moreLAX. The guy asked me if I had already called another taxi company. I told him I had not, and I'd be waiting for the taxi. It didn't come, so I called and the same dispatcher said "You told me you already called Uber so my driver did not go." I told him I had told him I did NOT call another company and was waiting for his taxi and this was not right. He hung up on me.

From the owner: We strive to provide a safe, smooth and clean transportation experience to give our customers the…read morevery best value and experience with Taxi Cab Service. We offer comfortable, reliable and affordable transportation service from/to major airports and cities. We have a professional staff of drivers that have years of experience in the transportation industry. You can rely on our professional service to handle all of your transportation needs.

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

If you want dependable, professional, personable shuttle service Johnny's CA Shuttle is definitely…read morethe company you want to contact. We used them to take our group of 6 to and from the Carnival cruise terminal. Not only were they on time, they were really good about communicating with us so there was no doubt we'd be taken care of. Scheduling was a breeze. We will definitely use them again. Top notch business!!

Very reliable and great drivers ! Highly recommend! Our…read morefriends and family have used them for years !

SoCal Private Transport has provided us with outstanding service on numerous occasions. Gus has…read morebeen reliable, friendly, and flexible as needed. My daughter's flight was delayed eight hours, and he was still available to take her to the airport at 4 am. I highly recommend Gus and SoCal Transport.

worst service ever. no wonder noone wants to ride taxi anymore! called a taxi for an older couple…read moreand they had to wait over 30min... assign taxi didn't move for about 20min

Every time we preorder a can for early morning pickup it's either late or doesn't show up at all…read more Terrible service.

Not sure where all the negatives come from…read more Each time we use them they arrive in minutes. Pricing might be as cheap as ride-share but it's comparable to other taxi services.

Horrible experience. If I could give them negative stars I would. We made a reservation with them…read morefor 5:45am to take us to LAX for our flight. They never showed. We called to see what happened or if someone was on the way, and the person that answered couldn't tell us anything. They couldn't tell us if someone was coming and or when they were coming. They ended up costing us hundreds of dollars more having to pay for parking at LAX last minute, so we could catch our flight on time.

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

HEED THE WARNINGS AND SAVE YOURSELF THE HEADACHE -- JUST CALL AN UBER OR ANOTHER TAXI COMPANY!…read moreTrust me; depend on them and you WILL be sorry. If you're going to the airport, I am especially talking to you! I have never dealt with such an unreliable and shady cab company in all of my life. All of the drivers (except Sam) have bad attitudes, and most of their cabs are FILTHY and smell like rolling ASH TRAYS masked with MUSKY FUNK, and most of the drivers I've had were extremely arrogant in the sense that if you're not going very far in the cab, you can expect a straight-up stank attitude from the driver from start to finish. And when I say that, I mean that, because I live within 1 mile of the airport, when they arrive and find out that's where I'm headed, they cop funky little attitudes because they know they get no surcharge for going into the airport (only out). Trifling. Just all around unpleasant. I recently booked online 2 hours ahead of time. 40 minutes AFTER my scheduled pick-up time a cab comes creeping up the street, notwithstanding that I booked 2 HOURS AHEAD OF TIME. My encounters with their incompetent dispatchers only exacerbated my aggravation. First, I called at the 5 minutes late mark, just to make sure a driver was enroute. I spoke to a "Tamika," who incidentally was the same girl that called to CONFIRM my online reservation shortly after I made it. Tamika claimed that a driver had already picked me up? Come on now. Like, seriously. Now I was getting irritated. I attempted to impart on her that that simply could not be since I had been waiting in the spot for pickup for 15 minutes and since I was obviously telling her I was NOT picked up. She put me on hold then came back on the line after a few minutes. She claimed a driver was now enroute and was "5 minutes away." 15 minutes later, still, no driver. I call the dispatch center again. I'm back on the line with Tamika and now I've lost all my patience with whatever games she's playing. Honestly, she sounded high drugs and lethargic, but I digress. Tamika now claimed that the driver was at the wrong address, but that he would be to my location "within 2-3 minutes." "Give him about 2-3 minutes," she said. 10 minutes later, still, no driver. I call dispatch again. This time, I'm on with "Karina." Karina proceeded to claim that a driver was "around the corner." By now, having heard this BS twice before from Tamika, I'd begun to think that they were playing some kind of sadistic game. I explained to Karina -- in not so patient terms -- that I'd heard the line she was giving me repeatedly from Tamika. Karina expressed utter indifference and kept repeating "Ma'am, I'm doing the best I can to help you," blah blah blah (you know how they do). Now, I'm furious. I hung up and sat there for a few more minutes. I get a call from Karina telling me that the cab is outside -- LIES. I WAS OUTSIDE, IN THE SAME SPOT FOR PICKUP. THERE WAS NO CAB. 5 minutes rolls by and finally a cab comes creeping up. OMFG. Never again. I was planning on booking them for another trip to the airport soon, but after this, and after reading the horror stories below, THERE'S NO WAY IN HELL I'd bank on them to get me to the airport in time for my flight. These people are FAR TOO UNRELIABLE to even be in business. What's more, they apparently have ZERO respect for people's time, or their money. And yet, they wonder why they're being overrun and made extinct by services like Uber. I've learned my lesson and will never again. SO DONE. Listen, if you're going to the airport, I assure you you'll do well to book SuperShuttle. -- the cost will be the same, but at least you can count on them showing up and not making you miss your flight.

Sitting on the plane still fuming! Booked the reservation online two days prior, received a…read moreconfirmation email, and NO ONE decided to call to tell me they didn't service my area. Wtf! Who does this to their customers?!?! Thank goodness I decided to call and confirm 10 mins prior to my pick up time. LA yellow cab bailed me out of this bind and picked us up in 5 mins. They even texted me 2 miles away. I swear I'm finding every review place, BBB, etc to complain. They almost ruined my trip. DO NOT USE THESE GUYS! very unreliable!

I do not like driving and most of my cars have historically had low mileage because I don't drive…read moreunless I absolutely have to. What I recently learned this year is that UBER will send you a car if someone orders you one. It's the coolest thing ever. Maybe Uber has always had this technology but it's my first time using this service. I love it! I use it and it makes it super convenient for date night! Uber is my preferred option for travel needs when you need car service!

My friend was visiting me, and we decided to use Uber Ride. I used my Uber to book a ride when I…read morewas very surprised to find the price was $53.00! My friend said let me use my app. When she used her app to book exactly the same ride from A to B at the same time and she had no promotion from Uber Ride it came to $27.00! I wish someone from Uber can explain this to me.