Absolutely Amazing Experience - 10/10 Would Recommend! We had the BEST experience with Rob, the owner of Higher Level Transportation, during our trip to California! From start to finish, the service was top-notch, and he went above and beyond to make we had an unforgettable time. Literally cannot recommend this company enough! Our original tour got canceled last minute, and we were left scrambling trying to figure out what to do, especially when traveling all the way from the East Coast for the first time! However, Rob truly made the most out of our time! He stepped in without hesitation, and within no time, had us on a personalized tour that turned out to be even better than our original plans. Rob was so knowledgeable about the area, super friendly, and made us feel completely at ease. We got to see some incredible sights, made some amazing memories, and honestly, it ended up being one of the highlights of our whole trip. His vehicle was spotless and comfortable, and he made sure we saw all the best sights while keeping everything relaxed and fun. What really stood out was his reliability and attention to detail. On top of that, he made sure we got to our cruise port on time and stress-free, and even arranged transportation for our return. It was seamless, professional, and so appreciated - especially when you're juggling luggage and cruise schedules! If you're looking for a trustworthy, top-tier transportation service while in California, Higher Level Transportation is 100% the way to go. Exceptional service, great communication, and an all-around fantastic experience. We're so grateful! read more

Higher Level Transportation picked us up from dropping off a rental car in Long Beach the night before our cruise, gave us a ride back to our Airbnb, picked us up and took us to the cruise port the morning of the cruise, and picked us up after the cruise, took us on a tour of L.A., and then dropped us at LAX. We couldn't have been happier with every step of the trip and every interaction we had. Both drivers were punctual, friendly, fun, and helpful. The owner (Rob) was on top of confirming everything with us and staying in communication throughout the process. The morning of the cruise, he called to make sure we were all set and spent a significant amount of time giving us tips for the cruise itself and navigating the ports we were going to. It saved us a significant amount of confusion, time, and money. It was a very personalized experience. The prices were not much more than you would pay for an Uber, and the experience was significantly better. A friend had recommended Rob to us after a cruise that she went on. We were originally going to go with an Uber. But when we saw the minimal price difference, we decided to go with Higher Level Transportation. We were so glad that we did! Highly highly recommended! read more

Higher Level Transportation service handled all of our transportation needs to and from LAX Airport and the cruise port in Long Beach, and the experience was great from beginning to end. The vehicles arrived on time, were clean, and extremely comfortable. Traveling with a larger group can be challenging, but this service exceeded our expectations and went above and beyond to accommodate all 14 of us. The vehicles easily accommodated 14 of us plus our luggage. The drivers were courteous, personable, and knowledgeable, which made the entire experience feel relaxed and well organized. We also enjoyed a tour of Los Angeles, which was a great added touch and handled seamlessly. What impressed us most was how well everything was coordinated -- from pick-up to final drop-off, there was no confusion or delays. This service made group travel stress-free and truly enjoyable. I would highly recommend them to anyone needing reliable transportation service and we would absolutely use them again! read more

Five-Star Car Service Experience! I recently had the pleasure of using Higher Levels car service, and I can confidently say it was nothing short of exceptional. From the moment I booked the ride to the final drop-off, everything was handled with professionalism, punctuality, and care. The driver arrived a few minutes early which immediately put me at ease. The vehicle was spotless, smelled great, and felt luxurious and well-maintained. It's clear they take pride in the details. What truly stood out, though, was the driver's demeanor: courteous, friendly, and incredibly knowledgeable about the best routes, avoiding traffic while ensuring a smooth and comfortable ride. I've used a variety of ride services in the past, but Higher Level has definitely raised the bar. Whether you're heading to the airport, an event, or just want to ride in comfort, I highly recommend them. I'll definitely be booking again! read more

Fantastic experience using Higher Level Transportation for our pre- and post-cruise needs. They were extremely communicative, clear with all instructions and easy to work with. Highly recommended and will certain use them again when I'm in town. They were where they said they would be, right on time. Booking all of my rides was easy, seamless and cost-effective. Loved not having to worry about scheduling anything once we were set more than a month in advance. The car was immaculate and we really appreciated having some water available after our long travels! Rob was so polite and personable, we felt like we made a new friend after 5 minutes in the car. I would highly recommend this service to anyone looking to avoid the hassle of booking Uber/Lyft and having the peace of mind that your ride is ready at the exact time you need it and will get you where you need to be efficiently. read more

We needed transportation for an upcoming cruise at the last minute and Rob was SO helpful and accommodating. He was always quick to respond to my questions (thank you!) He also followed up to confirm our arrangements and had suggestions for making our trip seamless as we transferred from the airport, to our hotel and then to the pier the following day and then back to the airport a week later. He was on time for every pick up needed and great to work with. We HIGHLY recommend him for any transportation needs that you have!!! Thank You Rob. read more

If you are looking for activities before or after your Los Angeles visit, I highly recommend contacting Rob at Higher Level Transportation. Rob provides first-class private tours of the Los Angeles area. He is professional, knowledgeable, and reasonably priced. We thoroughly enjoyed our experience and rate his service 10 out of 10. We were taken to places in the Los Angeles area we always wanted to see but never had the time or knowledge of the area; Rob made it happen. You won't be disappointed by the excellent service he provides. read more

Rob was great!!! He picked us up from LAX right where he said he would, had constant communication, nice, clean ride, and was a super cool dude!!! he took us to our hotel, then gave us a ride to another location that same day. The next morning he picked us up on time and took us to the cruise port. When our cruise was over, another one of his drivers picked us up at the ship / cruise port. Again, amazing communication, on-time, and very friendly. Got us back to LAX with no issues. HIGHLY RECOMMENDED!!! Thank you!!!!! read more

Rob was absolutely amazing! We booked a 7 hour tour of LA to accommodate a late flight after getting off a cruise. he worked so hard to make sure we had the best time, even driving around and around to find a way for my son to see SoFi Stadium right after the world cup games. We appreciated his willingness to customize our tour to what we wanted. I highly recommend using Higher Level Transportation! read more

I can't say enough great things about Higher Level Transportation. Service with a smile is an understatement. I was able to make arrangements for pickup and drop off, the driver was waiting for me at the time I expected. I felt safe and very comfortable and I will say the driver got us to LAX in record time. I highly recommend this company and will absolutely be using them again. read more

We needed transportation to the cruise port in LA and Rob was great very knowledgeable and helpful. He also picked us up after the cruise took us to LA luggage storage so we could go to the Santa Monica pier for the day, pointed out places to check out nearby the pier. Then returned to take us back to Airport. I would highly recommend rob to anyone needing a car service in LA. read more

Higher Level was great. Hassle free and prompt, no waiting. There was four of us traveling to the cruise port from LAX so we were concerned about getting all of our luggage in the same vehicle, but there was more than enough room and it was very clean. Rob was extremely nice and even had my name on his digital welcome sign. Will definitely be using this company again. read more

Wow, I can't say enough about Rob's service! He's hands down the BEST in town -- super reliable, friendly, and professional. His prices and service beat Uber every time! He picked my family up from LAX and took us to the Long Beach Cruise Terminal, and the whole experience was smooth, easy, and totally stress-free. If you need a ride, call Rob -- you won't regret it! read more

Had a great experience with this transportation service, which provided easy booking, clean and roomy vehicle. The driver accommodated our group with multiple drop-offs, demonstrating high levels of professionalism and friendliness. The service is reasonably priced, and we will use it again on our next visit to LA. read more

everything about our transfer and serviced from Santa Monica to LA cruise port was perfect. communication with Robert was easy, clear and replies were immediate. Our driver Frosty was early on the day of the transfer and super fun all the journey. would not hesitate to recommend at all. read more

Absolutely loved our experience with Higher Level Transportation. Rob is very quick to answer any question, and when you follow the rules, things go very smoothly and absolutely no stress.... Just booked another trip with them, looking forward to another stress free experience. read more

We worked with Rob and Steve this morning getting to LAX from the Carnival Cruise Terminal. Such a breeze, and we were so comfortable with all of our luggage and three kids in tow! SO much better than going through Lyft or Uber. You won't be disappointed. read more

Amazing service. Clean, comfortable vehicles that were large. Great communication and they were ON TIME and got me to my destinations efficiently. I would highly recommend Higher Level Transportation when in the Los Angeles area. read more

Rockin Rob was first class service. He delivered us in fashion and held an entertaining conversation throughout both rides. He was on time for both pickups & drop offs. We will use him anytime we are in the area read more