Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

I called to request service for my car recently, and they are open to having walk-ins and drop-offs…read moreand was willing to check out the problem with my car without hesitation. I felt they were honest with me from the very beginning and weren't trying to get more out of me--they aimed to fix my car problem, and they did! They called to inform me of the completion of their work and charged a fair price. After meeting Jess, the owner, I believe we found the place we'll be bringing our cars for auto problems! Thank you J.B. Automotive for your clear communication, and being a trustworthy auto repair place!

You'll want to save this number if you are near San Angelo and need car repairs or maintenance…read more I've made a ton of calls and seen several mechanics in the area, and all were extremely disappointing. Prices are drastically different, and customer service is condescending and often opportunistic with silly "inspection fees." Then there are the complete rip-offs that lack diagnostic abilities and should not be in business. I spoke with Jesse, who is honest, knows his business well, and doesn't need to resort to price gouging or surprise inspection fees. They repaired the car quickly and consulted with me before costing me a penny. Jesse gave me reasonable options and stood by his quote. He gave me an excellent detailed quote for repairs I will also need in the future. I'll never take my car to any other shop in West Texas.

Louis and his team are incredibly helpful and thorough with their work. They don't take…read morepreventative care lightly and believe in educating their clients. Hargraves is an excellent mechanic to make your primary car care center. Reasonable pricing and service that goes above and beyond.

The owner financed us a vehicle, we paid most of the amount due for the month of April, we owed…read more$140.00 and they repossessed the car, the month was not even over yet!!!! The month of April was not over yet and it was way before the 20th of the month!!! Do not go There!!! What kind of shady people do that!!!??

I have been using Shine Bright since they opened the car wash and oil change…read more No problems until mid December, they scratched the paint on the left doors and bed on my 2025 GMC pickup I brought it to there attention within 45 minutes of it happening The scratches were able to be buffed out for $120.00 Took the bill to them and asked for credit. I have two vehicles they bill $30.00 a month for ($60.00 per month) plus they changed my oil on both Shine Bright denied and would not consider credit I cancelled both vehicles and won't be back Beware

Great service for oil change and car wash. Guided through process easily. Car wash is fun!read more

Called Wednesday for an alignment and had an appointment on Thursday morning. Arrived at 11:00 am…read moreand was out by 11:47. Excellent service and very friendly people. Won't hesitate to use them again for alignment or brakes. Recommend you give them a try and see!

Went in for a tire alignment it was a good experience and didn't break the bank! I love the office…read morepup and the atmosphere was fun!

I recommended you to a friend after reading one of these reviews but her experience was not good…read more Her car was left in a mess and you recommended very expensive repairs that she was not at all able to have done. She ended up taking it somewhere else and they fixed it for a quarter of what you quoted. Sorry guys.

Kelly is one of the last trustworth mechanics in America. We got towed in after hours with a…read morebusted transmission while on a cross country road trip in our RV. He quickly had a new Jasper Transmission ordered, and was more than welcoming to us. It took several days for our parts to arrive, and he offered for us to stay in our camper on his property for free. He even let us connect to his electric to run our air conditioner. I watched the employees of Kelly's Auto Shop for a week, and they were absolutely always the pinnacle of professional and kind. Bryon is an extremely knowledgeable expert in auto repair, and could diagnose problems immediately and have them fixed in quick order. Kyle is a by-the-book perfectionist who treated every vehicle as if it was his own. He's young and smart, and a fantastic person. Kelly (the owner) is a great "old style" mechanic. He's worked on every kind of vehicle and seen every type of problem. He's well versed in cars and also isn't afraid to get his hands dirty and fix something when it needs fixing. Kelly and his entire crew are great people, and you'd be foolish to use any other repair shop in town. These guys are legends.

I was having issues with my A/C not working, and this was in the middle of summer last year. Any…read moreother place around town probably would have charged me an arm and leg to touch it considering it was high demand and HOT out. I told the experts what issues I was having and noticing and it didn't even take them an hour to tell me it was just 1 inexpensive part to replace. They ordered the part, which took a couple of days to come in. They replaced it for me, and for the last year it has been working just fine. I wanted to give it some time between service and review to make sure everything still holds to this day and I am proud to say I'll be a new customer for life.

Took my 1999 Corvette to 'Complete Automotive Care' (Complete Car Care) to replace the Instrument…read moreCluster Ground as it showed via Diagnostic. They did an Outstanding job, through and fast, and replaced everything needed. Took it on on Dec 30 and it was completed early afternoon on the 31st. Couldn't ask for better service. Complete Automotive Care is A+ and 5+ Stars. All our cars/trucks are now going to Complete Automotive Care (Complete Car Care).

Tire rotation was fairly quick. CHON scheduled me for 8:00 am and I was out by 9:00am. 5 tire…read morerotation was $60 and that is about the going rate across town. I did not shop around, but I do use Yelp and Google to look at reviews of whatever service I want. Tom's Tire Pros had excellent reviews so that is where I went. I will use them in the future.

I took my 2016 mustang gt to them and asked for rear wheel hub assembly changed well the changed…read morethe front driver one and then they stared messing with my pcm and they messed it up and called a guy from a shop out here thst does tunes and brought him in and he just resets my pm to factory and said he recommend it to a shop in abilene to do it bc he the widow maker couldn't do it snd so he rest my car to factory and they called me and said to come pick it up bc they couldn't work on it with the tune reset and they only changed the front driver wheel bearings and told me to come get it it was drive able so I went and they charged me a 1000 for this now when I took my car it ran it had breaks and it well the told me it was ok to drive so I took it and in a block it went straight into limp mode with no breaks and I barly got it home so I took it to abilene to to a shop to have it tuned and it cost me 750 to fix thst fucknup of there's so ibbringbitvback to tomm and the replace the resto of the wheel hub and bearings and the replaced the clutch pedal assembly bc my was cracked on a weild and charged me 3800 for thst I drove it 10 mins down the road and it started smoking and then the car went to gear but wouldnt gonanybqere so I had it towed back to them and they said they didnt touch the clutch but no the didnt set the shit rightvwhen replacing clutch pedal assemblyband then tried to say they had a quote for 4200 on some shitbthe broke so I told them not to touch it I would have avewal machenic look at and tell me how bad it is bc the took a car that ran and had breaks and everything and now its not drivable and they destroyed my car so dont take your cars here bc they will fuck them up and keep charging u I plan on filing a complaint with better business bureau and seeing for my money bsck 9r they can pay for it to be fixed at a shop of my choice