These folks are fantastic! They were kind, gracious, professional, and the end product of a tiled…read moreand carpeted hall entry, is stunning! They were so kind and helpful through all my changes of plan, I couldn't have asked for better support -and very reasonably priced!

We did a major remodel at my home and worked with Osborne on the flooring for 3 bedrooms, 4…read moreclosets, living room, dining room and kitchen. Working with them to pick out flooring was a breeze - the staff was so kind and helpful in store. When we ran into a snag due to a manufacturer's error - *not* the store's - the staff went above and beyond to help us find additional flooring to meet our rather tight deadline. The installation took 4 days with two guys at my home, working around 5 other contractors, kids doing school remotely and 2 cats. They were good natured, flexible and a lot of fun to work with during all the chaos. Most importantly their work is immaculate and I couldn't be happier with the end result! Osborne has customers for life now!

What great service! He replied to my inquiry within 3 days, came out of his service area to give me…read morea quote within 2 weeks, and had the job done shortly after. He did a great job removing polymeric sand and reapplying, but also took a lot of time to answer a lot of general questions about our porch and its care.

We have worked with this company over the years for purchases and installations and routine clean…read moreouts. Today, we started our seasonal cleanup of all of our wood stoves. Matt, their stove expert/chimney sweep/educator/storyteller came to clean and inspect our new Hearthstone. What a really eyeopening experience. In addition to cleaning out the chimney and stove (all he was really obligated to do) he took the extra time to show me the routine things I can do as a homeowner to get the best performance out of my stove, discussed my burning practices and strategies and gave me a TON of really helpful and practical advice. I can honestly say that as a homeowner who really depends on my wood burning stove to keep my home warm, this was the best $225 I have spent in a very long time. Not only do I feel more confident and better informed about how this stove works (and I now know much better how it works, having had its interior explained to me), but I also feel much more confident about my choice. It is wonderful to meet people in these specialized trades who ahve taken the time to understand the physics of what they sell and can easily explain it to a homeowner. Very, very smart guy. Excellent service. If you ahve a wood burning stove in Central New York, get your servicing done by ISW and get Matt. Worth the money for the education you will get. And as a woodturning stove nerd, (I liked the stories, too.)

Ithaca Stove Works just installed our new pellet stove and we couldn't have had a better…read moreexperience. They are very straightforward and helpful. Hilary was an amazing help with all of the paperwork and the installers did a great job. To our fantastic surprise we even got a discount for my husband being a firefighter! This saved our growing family a ton of money. Ithaca Stove Works will be our go to place for anything related and the place we suggest from now on. We can't wait until fall to fire up our new beautiful stove and have a warm and cozy winter. Thank you Ithaca Stove Works for making this a positive professional experience!

This Company and staff are great!!! I called 3 companies and Cortland Overhead door is the only…read moreone that responded. Gregory came right out to my house to get me a quote. He was very helpful on helping me decide on the doors I needed for my application. The day of installation JR. and Josh K. arrived bright and early and worked hard to get those 14-foot tracks in place along with those large doors. This was one of the simplest things to get done on the new Garage. Thank you.

Jun 11, 2025: I was able to schedule an appointment within a few work days of my initial call…read more Josh K and Ryan arrived on time. They quickly identified the problem with my garage door and clearly explained both the problem and their proposed repair. They set up a work-station and proceeded with the repair. They completed the repair in about 2 hours, demonstrated the now-again functional garage door and left the garage as clean as they found it. I was extremely satisfied with their work and if ever another repair is necessary I will reach out to OHD-Cortland.

Great company! Well educated in their field and very professional. Rob is a highly experienced…read moreowner/worker who also trains his employees with the upmost respect and patience. The quality of the work shines through and shows the amount of pride these guys take in their work. Very personable and gets the job done on time and always beyond expectations. Blown away at times by the finished product. Saying these guys are the best is a huge understatement.

loved my countertops beautiful job! Very fast at responding and did things just the way I wanted it…read moredone

What amazing customer service. Wayne and daughter are amazing at what they do and also just…read morewonderful human beings.

Our realtor highly recommended this company for roofing needs. I called two weeks ago and have not…read morereceived a call back. From the other review on here, I now choose to forgo calling again.

After our garage door broke and we were unable initially to get it open manually, we contacted…read moreanother company who gave us a runaround for several days before we finally gave up on them. We contacted Steve who was out of town at the time ( it was fourth of July weekend) but he talked us through diagnosing the problem and getting the door open manually and then came as soon as he could which was within a day. He fixed it very quickly and the price was much lower than I had expected.

Steve came to fix our garage very quickly. In the winter, when we were at our wit's end because we…read morecouldn't get out of our car due to a broken wire in the garage, he flew in right away and fixed it quickly, even though it was a holiday. He also repaired the noise from the gears when opening and closing the garage door. The price was reasonable and he is a really nice guy. I highly recommend this company.

Just finished a project with granite countertops and a ledger stone fireplace and went here the…read morefirst time this time. Got a great price and they did a great job with everything, it looks wonderful.