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    Services - Randy Nishii

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    Photo of Sara R.
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    1 year ago

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    2 years ago

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    1 year ago

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    4 years ago

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    Randy N.

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    4 years ago

    State Farm has always been my go to for insurance. But this branch called me on my birthday just say happy birthday.

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    Randy N.

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    2 years ago

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    Randy N.

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    Photo of D W.
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    3 years ago

    Great staff! Malia help review all my policies (car, home, rental, and umbrella) and I switch to State Farm. Mahalo

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    5 years ago

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    Randy N.

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    5 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - Randy Nishii

    Andrew Fong - State Farm Insurance Agent - Agent, Andrew Fong!

    Andrew Fong - State Farm Insurance Agent

    (3 reviews)

    I would give 0 stars if I could. This office is the worst office to go through. First off starting…read morewith whoever the lady is that works the front desk. My policy was cancelled in April, I got an email CONFIRMING that our policy was cancelled & I got another email in April saying our policy was reinstated. How did it get reinstated? I have no idea because we were covered by another agent when we cancelled. So now I'm stuck paying for this dumb offices policy & my new ones because the dumb lady in the front doesn't know how our policy in their office got reinstated when she was the one who sent me an email confirmation stating our policy was cancelled. When I called my new office to figure it out they tried to help & when I called Andrew fongs offices back the lady in the front said it's out of their hands because I'm no longer with them. Don't ever go through this office. Save yourself some time & go to Randy Nishii. Crystal & Malia & Randy are so good. SO HELPFUL. Also turns out that they added a multi line discount for us that we now have to pay because I'm not a home owner! How did they even dig & look into this? I'm not sure because the lady in the front can't help me since I'm no longer with this agent!

    Slow response times and the company doesn't cover NUMEROUS Hawaii issues (mold, termites, etc.). Do…read moreNOT get homeowners insurance through these folks. Save yourself the headaches. They're terrible.

    Lori Pasion - State Farm Insurance Agent - State Farm Logo

    Lori Pasion - State Farm Insurance Agent

    (10 reviews)

    I'll start my review with the reason for switching my auto insurance company who I'll refer to as…read moreLM. I've been with LM for more than 25yrs with a better than average record and I'm pretty sure I've paid more than I've claimed over the years. Recently I received a traffic ticket which I felt was inaccurate but did not contest it because of the COVID-19 situation. LM sent me a letter months after indicating that my insurance premiums were being increased from approximately $200monthly to a ridiculous $600monthly for probably the next 3yrs. After trying to explain my situation to the LM agent I was given very little help to resolve the problem.TARAN...TARAN!!! Lori Pasion of State Farm comes to the rescue!!! Like a good neighbor Lori and her staff were quick to respond with better coverage for both of my vehicles and saved me thousands and even sleepless nights. Lori and her super staff is what "Aloha" is all about and following all the COVID-19 mandates on office visits. Mahalo Lori Pasion and staff

    Not sure about the negative reviews on here, but I have visited this location and purchased product…read moreinsurance) through Lori's agency and have received nothing but excellent service! Quotes were given to me very quickly. When I was looking for insurance, I was given multiple options to choose from. Darcy was extremely helpful, understanding, and helped me find what best fit my family/needs. She was very thorough in explaining the differences between the quotes! Highly recommend. They do auto, life, home insurance, and probably a lot more!

    Randy Nishii - homeinsurance - Updated June 2026

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