Dr. Cuevas truly saved our vacation! I had a filling fail just before we were going out of town,…read moreand the pain was getting worse by the day. I was convinced I was going to need a root canal, but Dr. Cuevas took the time to thoroughly examine everything, explain exactly what was going on, and discuss all of my options. Instead of recommending unnecessary treatment, he was honest and conservative in his approach. He was able to repair the failed filling, and I experienced immediate relief!!! If you're looking for a dentist who is knowledgeable, compassionate, and trustworthy, I truly cannot recommend Dr. Cuevas enough. I'm so grateful for the excellent care he provided and for helping me enjoy my vacation pain-free! I'll be recommending him to every one!!

Too expensive on out of pocket expenses .. went for denture estimate on dentures.. were way…read moreoverpriced got 2nd opinion @ Pebble Creek Dental way less .. felt exploited after 20 + years with Dr Cobb.

I went to Doctor Birdwell around 1995. The pre braces appliances were extremely painful. I couldn't…read moretake the pain. At the end, he abruptly took them off. It seems it caused gum nerve damage in between teeth on both sides of mouth. I even got a weird thrush while I was going through treatment. Had to take antibiotics and other treatments by my primary care doctor. I still have uneven and severe pain today. I guess not everyone can have a good experience.

The staff and Enviroment of office was amazing! Quality of care and customer needs met expectation…read more If your looking for an orthodontist this is the place!

I had gone to Dr. Hooper at his old location for years. Love him and his staff. Not only do I…read morefeel like I get a complete and great experience dentally, but the people are always welcoming and professional. His new location only adds to the great experience now!

Beware if you have insurance because they dropped out of my network after the first of the year…read more(2026) and now I am stuck having to pay. Had I known they were dropping out of my network I never would have had the services. Called the office to cancel further appointments and told them why and they flat didn't care that they were loosing a long time patient! Too sad because they are typically highly rated. No longer so in my book!! I would have given them 0 stars if that had been an option.

New doctor, new decor! Well done and timely…read more Seems to be several new staff members. The new doctor is friendly and engaging! I need to have an old root canal removed and get an implant and she can do all of that right there in the office! No need to be referred out

Its unfortunate that I have to write this review but I think our experience needs to be shared so…read moreothers can take it into consideration when considering a switch to this office. We were referred to NPD by a couple of good mutual friends so I was hopeful that this would be a good fit for our family. Dr. Ward was great with our children and when my son needed treatment we trusted her with his care. The kids made comments about not being fond of the hygienist, apparently she was rough, and undermined things we told them. For example one thing was she told them their dad doesn't need to help them brush, when that's not her place to tell us we can't brush our kids' teeth during the evening to make sure they get a good cleaning at least once a day. Despite that we continued taking our kids to their office. It wasn't until the hygienist recommended that both of my kids come in every 3 months because of gingivitis that we went to another dentist for a second opinion because at first it was just my daughter that needed to be seen every 3 months and then it was my son. The other dentist said she didn't see why the hygienist recommended every 3 months because their gums weren't that bad compared to most kids their age, and that recommendation would have never crossed her mind. When we went back to NPD at the normal 6 month appointment they seemed put off that we went somewhere else for an opinion and an in between cleaning. Any time someone in the medical industry doesn't appreciate a parent being involved in the care of their child and has an issue with them getting a second opinion that should be a HUGE red flag. We explained to them that the kids were seen in between at another dentist, who took our kids' health insurance, just for a cleaning only to break that plaque cycle, but we planned on having them seen with Dr. Ward for the regular 6m appointment (with our main dental insurance) and she would still do all treatments, x rays etc. We were surprised when we were told that wasn't an option because we weren't "following their recommended care plan". We made it clear that we WERE following their "recommended" care plan with the kids having that in between cleaning, we just weren't willing to pay out of pocket for the extra $300 every 6m for the in between cleaning for the two kids' cleanings when we could get it covered somewhere else. A cleaning is a cleaning, and if they really just wanted the plaque cycle broken every 3 months then we were following that recommendation. A recommendation should be just that, a recommendation. The way they treated this situation was more of a requirement than a recommendation. They may want to use the word require next time when making a requirement, and not call it a recommendation when it's not. My husband said it sounded like a money grab at this point because we WERE taking their recommendation but since it wasn't with them they weren't willing to work with us. I first thought if we would have had a different hygienist maybe things would have worked out. Then again it sounds like the office in general wasn't willing to work with us. As much as I'm trying to give Dr. Ward the benefit of the doubt, she runs the show and we ended up where we did. My husband and I are both educators and very involved in our community and have recommended many people to this office. However, we won't be recommending anyone here in the future.

Love it! I have a…read moretimid child who needs to be eased into situations. He had his first appointment here at 3 and it went amazing. Each staff member was warm and inviting. They have really thought out how to take care of child patients. I did not once feel uneasy about him here and that's from an anxious mom. The office is soo fun and happy. The atmosphere is spot on. Sorry to ramble I'm just impressed with the above and beyond attitude of this office. If your looking for pediatric dentist I would say make the appointment here.

Dr's and staff are wonderful. Very professional and caring. Office was clean and well kept.read more

I called and ask them if they accept my insurance and they called me back to say they did. First…read moretime I had an appointment they said I needed a root canal but they had to send me to a specialist then I would come back they would do the crown. They did not check with my insurance first and I end up paying over 2,500 dollars. They made it all my fault. They did not cover the cost of their mistake.

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

When I went in I was very sick and asked how busy it would be. They said immediately no one is…read morehere. We got in fairly quickly and then laid there listening to the doctor flirting with his staff. Absolutely the worse service EVER! Stay away.

I tried to reschedule my sons appointment 7 days in advance but was told I would have to pay…read moreanother 250 deposit. They advised I would lose the already paid deposit due to the timeframe of the reschedule request. I feel like an entire week before, is an adequate timeframe to request a reschedule. Hopefully, people will be aware that this is how they operate.

I can't recommend this place enough!…read more I've been taking my kids here for years and we've never had a bad experience. My daughter had braces and that process went well - she even got them off in less time than many of her friends who went other places. My favorite thing about this place is that they respect your time. We have never sat in the waiting room for long before being called back for a cleaning, procedure, etc. This is a great place to take your kids!