This office charged my 20 year old son a $200 office fee just for explaining the procedure. The did…read morenot disclose the amount of money they were going to charge him until he was through with his visit. I called to discuss this with the office staff, Morgan, then the office manager Michelle. They were incredibly rude and unwilling to waive the undisclosed fee. Michelle flat told me that they will be reporting him to the credit bureau if they don't get their money. Mind, my son has great insurance and had scheduled his surgery. They still charge $200 without X-rays. This was literally to explain the procedure and watch a 5 minute video. I would be fine with it if they had told us beforehand that there was a $200 charge. This business practice is predatory and unethical. I cannot believe how despicable they treat their patients. Clearly they only care about money.

My son had his wisdom teeth removed today. He was taken care of very well. The person we talked to…read morein recovery was very nice and very professional. The one fault in the experience: waiting a whole hour after the appointment time with no one telling us what was going on. As it turns out the patient before him took more time than expected But we were in the reception area with no office person or any staff informing us about why we're sitting there for an hour. I felt that was unreasonable.

An oral surgeon is an oral surgeon is an oral surgeon... Right? I actually wouldn't know. This is…read morethe only one I've been to. My dentist, Dr. Jeffrey Austin, referred me to a couple of doctors to have my 4 wisdom teeth removed. I could have (and probably should have) shopped around a little more to see if there were any other surgeons outside of my dentist's recommendation, but I figure they will all have the same rate; and the search-lite version I did seemed to prove that Dr. Vincent Montgomery wasn't a bad apple, or at least no one had left any bad feedback online. I like him as much as a person that just spent $2,000 to get some teeth yanked out can like anyone. Of course, I didn't necessarily have to pay all of that... yet. I have insurance and he's in my network. He does seem to charge quite a bit though - $110 for me to come in and waste about 40 minutes to see him for 5 minutes to answer questions. The rest of it was waiting around and watching a video that actually made me more nervous about the procedure than I was before. He is nice, pleasant, answered any and all questions I had, had a nice, up-to-date facility, and the girls aren't too bad about getting back to the patients or making them wait too long. On top of that they have a line you can call even if it is 10pm to talk to the doctor if you are truly worried about something. I know because I did this. The telephone service they use even followed up to make sure the doctor had called me back! In all seriousness, DON'T look up anything about the wisdom teeth procedure. Just listen to what your doctor tells you. You are not as susceptible to Dry Socket as the internet tells you! One nice little thing - the doctor noticed when I changed my nose stud that I had in during surgery to a ring - it shows the familiarity he has with his patients. He may not spend too much time with them, but he gets the job done right.

Dr. Montgomery is excellent! I had a major tooth extraction and my recovery time and pain were…read moreminimal.

My daughter needed to get her wisdom teeth out and we were referred to Dr. Brooks. We had a…read morepleasant experience from the moment we walked in. The staff was nice and professional and I was really impressed with Dr. Brooks explanation of the procedure and information he went over prior to the surgery.

Dr. Brooks was absolutely amazing. Extremely nice and explained everything well. However, after the…read moresurgery, my prescribed iburprofen and antibiotics were not sent to the pharmacy. I was without these prescriptions for 4 days and my face BLEW UP after surgery. We got other prescriptions, but nothing that helped with the swelling. We were confused and not sure why my face was so swollen as I was following all of the guidelines for recovery. We called on Monday as soon as they opened (my surgery was on Thursday and my face didn't swell badly until Saturday) and our nurse informed us that we didn't get these meds that were needed. It was the most uncomfortable I'd ever been and knowing that it could've somewhat been avoided or less extreme was insanely frustrating. I will always remember my wisdom teeth removal as a horrible experience.

I was SO IMPRESSED with Dr. Miller and his staff and facility from start to finish!! As an…read moreexperienced operating room nurse who has spent my career with low and VERY HIGH acuity patients (Neuro and Cardiothoracics) I was VERY impressed with all of the safety measures they have in place for airway maintenance and emergency management. They REALLY go above and beyond the minimum standard of care that is required and obviously take great pride in their work. In 13 years, I've NEVER heard a surgeon obtain a MORE thorough informed consent. Having the staff begin training in the instrument room and move beyond that is so smart and on-point! He even insisted that he take the time to ease my anxiety over my kiddo's anesthesia and procedure by showing me the procedure room and equipment! Bravo, Dr. Miller. FANTASTIC JOB! You've got a great thing going and will have my full recommendation to our dentist, his partners, on every online and social media outlet available, and to all my family and friends! Thanks a million!!!

From the owner: Specializing in: - Oral & Maxillofacial Surgery…read more- Implant Dentistry - Medical Spas - Physicians & Surgeons, Cosmetic Surgery - Physicians & Surgeons, Oral Surgery - Dentists - Health Resorts

Dr. Potts is the best dentist I have had in the United States. My previous US dentist used cheap…read moreproducts, matched colors poorly, and did a terrible job of putting in crowns - he even ground off one of my natural teeth instead of fixing the placement of a crown! UGH! A German dentist fixed multiple issues when I lived there for a year in 2015. In 2016, I found Dr. Potts - and I am sooooo happy I did! He's a great guy and and excellent dentist who truly cares whether the color of a crown matches my own teeth. He makes absolutely certain that the crown is set into my gum line correctly. He adjusts _crowns_ to fit my other teeth properly, not the wrong way around. Dr. Potts is GREAT! And all the staff are fabulous, too! I have never had a bad experience at Dr. Potts' office.

I'm really frustrated at having to write this review. On the one hand, I felt like the person who…read morecleaned my teeth did a decent enough job and was helpful in providing me with information about my dental health. However, I will not be returning because I was charged an "Infection Control Fee." I thought maybe this was usual practice, but calling other places, I've found that it is not. The fee I had to pay up front was clearly explained to me, but I feel it's not normal practice.

What a class act, absolutely a great office. Professional, friendly, pleasant comfortable waiting…read morearea. The staff are wonderful and do everything in their power to make your visit as pleasant as possible. Dr. Saumur is a great surgeon and a wonderful personality. I would never hesitate to return to this office, and would thoroughly recommend it. Thanks to them all.

The coolest dentist ever! Always smiling and having a good time at work. I love all the hygienist,…read morethey're all so sweet and easy to talk to. The office is so clean and beautiful. Great dental care!

I've been going to Dr. Mask for at least 15 years, probably a little longer than that, and he has…read morelost me as a patient with his behavior this month. He's never been one to talk politics in his office, at least not in my presence, but suddenly that's all he's talking about. I'm not even going to say what "side" his opinion is on, because it shouldn't matter, just that he was spouting some pretty nasty stuff, WHILE HE WAS WORKING ON MY TEETH. He literally started in with it when he was sticking a needle in my jaw. Talk about feeling trapped! Do you *tell* the guy with the sharp metal instruments to knock it off? Do you ever feel comfortable or entirely trust him again? Nope, nope, and nope. And it wasn't just to me; I could hear him going on about it in the other exam rooms and out in the hall the entire time I was there. This really breaks my heart, because like I said, I've been going to him forever (for what it's worth, I've always been happy with the dental care I got there), and I love a lot of the women who work in his office, but I honestly don't feel like I can go back. Done.

DON'T forget your wallet -- and hopefully your sense of humor too…read more My father just went back, and I'm hoping the back office experience is more pleasant than the front. I do want to say the young lady who initially checked us in was very kind and professional. That said, the heavy focus on payment is pretty off-putting for a new patient experience. When I scheduled the appointment, the receptionist was rude and repeatedly cut me off while I was trying to explain that my father has dual insurance coverage, including Delta Dental Premier as his primary plan, which covers 90% of the treatment he needed to be seen for. A friendly suggestion: when a patient is coming in for a consultation, it may be better to wait until after they've actually been evaluated by the dentist before leading so aggressively with financial discussions. It creates an uncomfortable first impression. At this point, I would strongly recommend considering a private practice over chain dentistry. I'll update again after the appointment.

Horrible customer service. Daughter had a filling fall out Saturday and was in a bit of pain and…read morewe called to make an appointment, they had us scheduled for Monday 8:30. While we were in route to said appointment since we had to be there 15 mins early, one of the office girls called and canceled and said they were double booked could they reschedule. Would have been fine if she wasn't in pain, but whoever the girl was that I spoke to, had a ridiculous attitude. I gave them the benefit of the doubt when I scheduled just to get her seen this once, but now I see I should have listened to all the horrible reviews for this place. Canceling an appointment 15-30mins before said appointment is unprofessional.