I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics…read moreand range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences

Had a little trouble with a transaction, but this employee Will (William) found a way to make it…read moreright and I'm grateful and have a renewed interest in getting more time in at the range. Thanks Will!

Great service and best guys around! Kevin and Jesse took the time to go over a 101 year old Colt…read more1903 Hammerless I had bought. They did an great job making sure it was in safe firing condition. Jesse also did a sweet clear coat cerkote over the patina on the gun. He actually talked me out of completely re-bluing it and I couldn't be happier. This little shop has a customer for life.

Have purchased several guns at Get Guns Now. I have been very happy with my purchase and service…read more Dave is very knowledgeable and always friendly. He keeps you informed on orders and calls you promptly when your weapon arrives. His new website is easy to navigate and informative. I highly recommend. Don S.

Best place to purchase firearms great owner very helpful best prices around and the knowledgeable…read moreowner will help you purchase what's best for you if you are unsure

Polite, helpful, informative, kind, and nonjudgmental! Always a great place to learn and explore…read moreand ask questions! Thanks

Came in today and the black male with the slicked-back hair at the range desk had a terrible…read moreattitude. He was being very short and acting like he didn't want to be there. I saw he was helping another client, so I moseyed around for a bit, grabbed some targets, and set them up on the desk. I noticed his attitude right away with the other customer. When the customer asked him a question, he didn't respond at first, and when he finally did, he sounded like a pouting child who was upset that the guy had to ask him what caliber gun was on the wall. As things continued, he stacked a gun case on top of the targets. When I got close enough, he told me to put my targets back on the rack and basically get out of the way so he could finish helping the other client. I have never experienced service like this at this location before. This used to be my go-to place. I felt safe and comfortable here. I started my firearms journey here, and I just recently updated my CCW here with another gentleman who was courteous and professional. But because of today's experience, I will never return to this location again because of that employee. I will also be posting this same review on other social media platforms.

Good for finding and ordering specialized firearms, the boss worked with me to find the best match…read morefor the firearm I wanted, recommended a better one than i was planning on getting, and it was even cheaper than the one I planned on. Laid back, no pressure to buy approach has me going back for multiple firearms

Great little gun shop with great prices!!!…read more The owner Mike is very helpful and knows his stuff!

Mixed experience!!!…read more Trailer selection for watercraft is very limited and I would suggest looking elsewhere for trailers. I purchased my trailer from St. Boni and was very disappointed. The tie down shackles were poorly placed and the ratchet assembly was poorly designed. One bent so badly, after going over rough set of R/R tracks, I had to replace them. After only 2 times putting the trailer into the water, both tail light popped right out. Apparently, the manufacturer made corrections to the trailer and didn't have the correct grommets for the lights. The Service Department did get a better fitting grommet and replaced the old ones. Service Department... I don't know what is going on there. I have had issues with setting up appointments for service or lack luster communication. When bringing my watercraft in to be serviced and a fault code to be looked at, all I got was "service was complete and the fault was reset." I wasn't notified that my watercraft was ready for pickup until I called to inquire on the status. I was also only told that the fault was corrected and reset. Not what caused the issue. 6 months later, I had the same fault code and spoke with an individual from the Service Dept., they wanted the watercraft brought in to be looked at. I had scheduled the watercraft to be serviced later that week with time and date. When I arrived, there was no appointment scheduled and no one knew anything about my issue. This time I was told what was causing the fault code (unknowingly placed the tie down straps over the reverse gate had caused the fault code). Had I been told this was the issue last fall when I brought the watercrafts in for the fault code and winterizing; I would not have had to bring it back into the shop to be looked at again when taking them out for the first time of the year. Finance manager, for whatever reason, did not leave a voicemail with important details on my purchase or a message to call back regarding my purchase. That caused a headache when I showed up to sign for and pick up my watercraft. I got the shock that the did not go through and they were still working on the issue. Overall, all the issues were worked out in the end but had headaches getting there. On the brighter side... Sales Associate Makenna is AWESOME to work with. She listened to what you want and didn't try to push your decision on what to buy or what to add to your purchase. She is very knowledgeable and what she didn't know she was upfront with you but went out to get the right answer. Her and the store manager did whatever they could to make things right and to make sure I was taken care of. She is the ONLY reason I will go back to this store and the only reason for the 3 star review instead of a 1 star review!!! Give her a pay raise!!!

Have had them fix a couple of can am commanders for me for the last few years now and they've been…read morenothing but great when it comes to communication,and turn around time.they'll even come and pick it up for you if needed would definitely recommend these guys if needing repair. I can't speak on the sales end but repair has been really great

Phenomenal gun store. Owners are super knowledgeable and so are all the employees. Not pushy, just…read moregenuinely want to help you find what you're looking for. My wife and I have been upping weapons purchases and we found this place by chance. We will definitely be going here from now on. I had them order an AR pistol for me and they got it in super fast, and kept me in the loop the whole time via text. I can't recommend these guys enough. You won't be disappointed with them or their selection!

I've always had a great experience; pleasant helpful staff, well-kept facility. I really need to…read moreget there more often.

I'm an out-of-state'r that purchased a hard-to-find rifle via their website to be shipped to my…read moreFFL. Their price was very reasonable and they actually had it in stock. I hemmed and hawed for a bit before deciding to take a chance. It was 4 days between placing my order and having it in my possession. They communicated promptly as soon as it shipped via UPS, and it arrived in perfect condition. While I cannot comment about their facility or personal interactions with staff, TMS met and exceeded my expectations and I will not hesitate to use them again!