Helpful and knowledgeable team at Range USA Round Rock. Thank you, Susy, for your assistance.

We had Lester to help us. It was our first time to the range. There were 3 of us. Me and my wife and a friend and it was her first time to shoot. Lester was very patient getting us set up. He was very patient helping our friend with everything about her new handgun and getting her started safely. He advised our new handgun friend to sign up for the Safety Handgun Class. Afterwards we all agreed we had a safe and fun session. Lester provided a very good service! We are looking forward to returning to the range. The range is an excellent facility read more

I ordered an AR online from Range USA and it had to be shipped for pickup at the Round Rock store. Susy McMillen helped me with the delivery and paper work for the firearm less than a week ago. You knew exactly what she was doing and man what a deal with the 10% off the already sale price for members only. Two days later, I went in to Susy and purchased a compact 9MM pistol and again Susy was excellent in getting everything taken care of and going through all the paperwork. And again, the value of the purchase was crazy. No other gun shop could get within $50.00 close to what I purchased that pistol for. Susy, thank you very much for your help and getting me in and out with no problems at all. Keep up the good work. Both of these purchases are Christmas presents for my wife. I had fusion back surgery about three months ago and stopped my membership because the doctor said I would be house bound for about 6 months. I rebounded really faster than normal and joined back about a month ago. Range USA is a great place for target shooting. Join. You will not regret it. And you can cancel any time. You are not locked in to a contract time limit. The staff as a whole are very good for attention and helpfulness. read more

Susy was awesome to talk to while we did my transfer. It would be nice if they offered more classes like they used to.

Great place to shoot. The employees are helpful, and it's clean and air conditioned. I purchased a firearm here, as well as a monthly membership package. Well worth the money if you like to shoot weekly like I do. My favorite thing about Range USA is that, as a member, I can make a lane reservation! Skip the Saturday lines? Yes, please. No complaints about these guys/gals. (I love if that they have female employees!:) read more

Just opened on 3/7/20. Friendly staff and a good selection of guns and accessories. Slightly higher range fees than other local ranges, but they do have daily specials and monthly memberships that make it more competitive. If you plan on going more than twice a month, the $39.99/month premium membership is a good deal since you get unlimited shooting on weekdays and weekends, plus some other perks. Overall, I think of it as a smaller version of The Range in south Austin. Wish they had lanes longer than 20 yards, but it's otherwise good for handgun shooting. read more

Range USA Round Rock - Christening the brand spanking new lanes on opening day. RO was courteous and attentive when I had questions. - Guns & Ammo Near Me - Round Rock, Texas

The team at Range USA is always friendly and make the experience enjoyable. They are enjoy the work and are not there just to do a job.

Clean facility. Does not allow rapid rate of fire. Commonly frequent based on location & convenience. Generally wide variety of firearms choices. read more

Range USA Round Rock - CZ P10C OR - Guns & Ammo Near Me - Round Rock, Texas

Susy was an incredible salesperson. It was a perfect zero friction purchasing experience buying a handgun with her. Very knowledgeable. Will buy with her again! read more

I give 3/5 because there are some staff members that are extremely helpful and have a great attitude, but there are two in particular that are extremely rude. No costumer service experience. I'll take my business to some other place. read more

Just started coming here this year, usually went to reds in the past when wanting to shoot indoor. I have no complaints from the 5 times I've been here besides how much ammo I end up shooting, which is obviously not their fault. The range also feels safe you have some barriers in between each lane longer than the ones at reds. I like that because your essentially shooting next to strangers sometimes. They have a good selection of firearms and accessories at a decent price. Really clean looking place and the staff has always been friendly. read more

Susy helped my wife and I at the merchandise counters. She is extremely knowledgeable about firearm products and purchase process. She is cheery and a delight to talk to and work with. She did a great job for us read more

I bought my girlfriend an Sig M17 here. The sales rep Susy was really helpful and knowlegable. I brought my GF back a few days later to hit the range and Susy was the firing range supervisor. She helped my GF with proper grip and shooting tips. Ask her about the melting ice technique! We'll be back again. read more

I picked up a gift that my wife bought me for new year, Suzy helped me out. She was nice, polite, super profeasional, and friendly as they always are. I have visited this place frequently for the past 2 years, and found nothing but respect and positive attitude. I would like to use this platform to say thank you again, and Happy new year. Aryan read more

Shoutouts to all of the employees at this location. I have never not had an amazing experience at this range. The staff are all experts and provide excellent customer service. Earlier today, I spotted an AR pistol that I had been wanting for a while. It was already listed at an incredible price. I was ready to purchase, but they provided me with an even lower price. Mind = Blown. I will only shop and shoot here hence forth. read more

Ray was an amazing teacher. If you want to learn about safety this guy is your instructor. I had a great time and left knowing a whole lot more. read more

Range USA Round Rock - Ray our teacher tonight was an amazing teacher. Went over all the basics and helped me understand how to shoot. Great time. - Guns & Ammo Near Me - Round Rock, Texas

Recently went to the range with my relative. I was shocked when they denied access to shooting range to him because his is not from USA. Looks like they have pretty short list of countries they like. What's the point of this discrimination? I encourage everyone to go elsewhere. read more

susie did a great job, helping me with my decision. Very good to work with. would highly recommend buying a gun from them. Thank you, Tom D.

What a pretentious lot these smug employees are. I went in for ammo and asked about 9mm when I couldn't find it. This older guy smiles and says "Ya we got it". Then I have to drag it out of him that they won't sell it to you unless you join their range program. I told him I bought my handgun there and he says "We only sell ammo to you on the day you buy your gun". I was stunned by his attitude and arrogance. Avoid this place until they understand what customer service is about. Now that Covid is over I am going to join a range and it certainly isn't going to be this place. Run Forest!] read more

Suzy was great. Very patient and helpful throughout the firearm purchase process.

We have always had good experiences when using Range USA. We purchased a gun in late December, the service we received was great. Expecting the same service we went back toward the end of January to purchase another hand gun for my wife. Susy helped us again and things went as expected. After all the paperwork was done we headed out with our new revolver. The instructions tell you to get use to the pull of the hammer and holding the gun. My wife was practicing and getting comfortable with handling it before we took it to the range to practice. The hammer and trigger locked, and would not move. It was about 3 hours from the time of purchase we returned to Range USA with the revolver. We told the counter person (Lester) what happened, he proceeded to take the grip apart to see if he could fix it. Realizing he did not know what it was I encouraged him to stop and put it back together. He then offered us a phone number to a gun smith to have the gun repaired. I explained to him again it was brand new. Susy came by and seen there was an issue and got Howard the manager. He told us all sales are final and they could not do anything since the gun left the shop. It was my responsibility to contact the manufacture and send it in. We left unhappy but respected the policy. I called Ruger to get the revolver sent in. The Ruger rep explained to me that typically new guns get sent in by the dealer. The part of the experience that bothers me is that we were put out having to call the manufacture to get the RMA, take the gun to a staffed FedEX, buy an additional box to ship when all of this could have been handled by Range USA as a customer service. read more

I WILL NEVER purchase from here moving forward. The boss man, Rick Grimes , would not sell me the firearm I wanted due to lack of providing proper paperwork to verify my address because it was different from my ID (I had moved into my brand new home recently & with COVID it's hard to get that ID in and updated) Please by any means, correct me if I'm wrong but I provided a W2, Electricity Bill, Gas Bill. Long story short, EVER BILL/document POSSIBLE to prove my address. Henry C., was AWESOME! He had empathy and definitely cared for his customers. Kudos to him!!! Thank you for everything and your assistance. As a Operations Manager for GM and head of customer service; this is Absolutely the worst customer service experience with this place. Disgusting!!! read more

Interesting experience. I called them at about 5:45 PM to see if I could get to shoot if I come in before 7:30 as they close at 8. I was told yes, last mag at 7:45. 30 minutes drive. I get in at 7:22. When I get there - I am told no you can't shoot as we have a class tonight and we are closing in 10 minutes. I mentioned my phone conversation from less than 2 hours ago. All I got was a shrug. All in the same day. The review is even done before 7:30. read more

I was nervous before my first lesson, but Glen H was very helpful in alleviating my fears. He is a great teacher and patient. If you have him as your instructor, you will be in great hands read more

Great range. Suzy has helped us numerous times and she is great. All of the staff is very friendly and helpful. I'm lucky to have this quality of a range and store so close to my house. read more

Susy was extremely helpful in showing me the fire arm and filling out the paperwork.

I have been shooting here every other week for a couple of months. I love how clean the place is and everyone is very nice. Range bosses even help me pick up my cases when I let them know in advance that I reload. I only wish they also had a 100 yard range so that I didn't have to mess around with other places in town. If you shoot often get them membership. It is much cheaper and it is a blast getting free rentals to try out other guns when they have ammo you can purchase. read more

I have been a member of this location for a while now and it's my go-to range and shop. I have had outstanding experiences here every single time. The range is great, clean, spacious, orderly, and the safety officers are friendly and polite. The sales section is also great as they have a plethora of firearms at reasonable prices. Specifically Susy has been a great help to me with several firearms purchases. If you are in the Austin/Round Rock area I would highly recommend this place for all your firearms interests. read more

Susy was super great ! She made everything go so smoothly! If I buy another gun I will definitely go see her again !

Susy was great to deal with. Showed me the different options and allowed me to make the most informed decision. Professional, approachable, and knowledgeable on firearms and their accessories. read more

Susy was patient and answered all of our questions without judgement. She took the extra time it took to trade in a gun and purchase a new one. She made recommendations for classes which we plan to take. We look forward to using our new gun on the range soon. read more

This is a nice addition to the shooting community. Nice big shopping area, tables and chairs for sitting down. Polite lane assignment. Good Air conditioning. Bought the Premium monthly pass and can go anytime with unlimited time. Open 7 days a week. Nice. Friendly. And clean facility. 25 yard pistol/long gun. Went again on June 17 and 19. So far I have been there several times and friendliness, safety, and speed of service remained - even when busy. read more

The staff was great. They got me the gun I was looking for at a great price. The staff is friendly and approachable. I also really enjoy their range as well which I've used a few times. I'll be back again to purchase. read more

Great range and great selection of handguns and rifles. Pricing is fair and weekly sales are competitive. Ammo selection is vast.

The sales process was fine, there were 2 associates that were really helpful but in the end they pushed me to a rifle that I was never thinking about buying. I made the choice but the gun ended up being one of the worst rifles I have ever owned. When I called to see what they knew about the issues the associate told me he was not familiar with the AR platform and said I needed to contact the gun manufacturer. Lesson learned, go to Reds or even a specialty shop like Saddle Rock or Capital Armory. I have had much better experiences there. read more

Good standard range, although a bit on the pricey side. $6 for a waiver fee which seems to expire in under a year is something that leaves a pretty bad taste in my mouth, to be honest. Compared to Red's, this facility is much more up to date, clean, and spacious. Never have any issues with the staff and the RSO's are reasonable, if you know what you're doing you'll be fine and if you need help they'll get to you. read more

Awesome range. Didn't meet any fudds. Pretty lax range that seemed safe and controlled. Good prices on ammo. Range fees were modest. Clean environment. Great employees, very friendly and conversational. read more

I misunderstood the current membership data for Elite members. Although, the FFL transfers are much too high. Its a close range to shoot at, and buy occasional ammo.. read more

I have purchased a couple of guns from them and am also a member so I shoot at their range often. I love that it's indoor because Texas heat can be oppressive. Everyone there is typically very helpful. I have had a couple of instances where they weren't very welcoming, which is why I gave 4 stars instead of 5. Even in these instances, it didn't rise to the level of rude. They just seemed more frustrated, which could have just been from everyone being upset that they can't find ammo. read more

Suspect. I contacted the Austin police department in order to address inappropriate conduct of someone in an adjacent lane, during a one hour gun range session. I promptly called the corporate office after the incident and spoke with a woman named Susan who was inept and argumentative. She tried unsuccessfully to defend a range officer who literally stood one foot away from the incident and did nothing to address the inappropriate behavior; she shamelessly lied to me regarding the details stated in my ladyfriend's account of what transpired; I was standing right next to my ladyfriend when she placed that call to corporate and spoke to Susan. Susan denied that she received that information, when I called the following day to follow-up on the complaint: liar. An Austin PD sergeant is heading over this week to speak to the manger. The Austin PD sergeant is a former Army Ranger and shooting instructor; when he was briefed on the details of the incident, he immediately stated the entire situation should have been avoided if the range officer wasn't also inept. For some strange and unwarranted reason the range officer gave an unwarranted attitude from the onset, that continued during the entire one hour gun range session. I met a few friendly employees that work here and this review does not reflect their professionalism. The incident, the specific range officer present during the incident and the twisted response of Susan in corporate management was unprofessional and ignorant. read more