What started as a five star review has degraded to a one-star representation of the experience. The range? Clean. The prices/fees? Decent. The customer service? Horrible. Despite having a policy requiring ID for firearm and ammo purchases (reasonable!), they actually require SCANNING your ID for any purchase, even accessories and individual paper targets paid with cash. The reason? Data mining and creating a trackable database of purchases. Privacy? Nope. Following their own posted policy? Nope. Maybe the prices are so low because they make money selling your data to other vendors. In any case, lying to customers about policy to profit off their data is inexcusable. read more

Since my last review, I still come here regularly. I've taken the LTC class here as well and that was educational and ran well. I still buy my guns here and I've yet to have any reason not to drop by! read more

Susy was very helpful with my purchases. Good staff and facility. I enjoy having membership at this facility.

Fantastic!!! She was extremely helpful and friendly. It was my first firearm purchase and she showed me exactly what I needed!

My latest visit to purchase a pistol at Range USA Round Rock Texas was as positive as always since I became a member. I had an idea of what I wanted but it was through the wise counsel and expertise of the staff of which Susy McMillen had a great influence. I ended up purchasing a Canik SFX Rival. What a value!!! Not only was it a great price, not only does it come with a ton of stuff, but Range USA was offering a 10% discount on anything you purchased if you are a member!!!! Talk about a great deal, great sales and customer service. Thank you for your kind and professional approach Susy!!! Left so satisfied that I upgraded my membership...that and some staff members "encouragement." Happy Holidays!!! read more

Susy was great, she was super friendly and knowledgeable to all the questions I had as a first time gun owner. She also helped my fiance with her shooting stance in the range. All the staff are pretty nice but I would highly recommend asking for Susy's help because she was great all around! read more

Great place and professional sales I highly recommend this business." I want to Round rock location Austin Texas They're helpful Great people Kassahun, read more

Range USA is a really good indoor gun range and store. I recently joined with a premium membership which provides pretty much unlimited range time and other benefits. I've also purchased a pistol and shotgun online and picked them up at the Round Rock store. Very good service. Staff is very friendly and helpful. Only con is their electronic registration system is pretty slow. It took 45 minutes to complete for the pistol. Overall I recommend. read more

I feel like these guys have improved their game quite a bit. They have gotten better at managing their range and seem to have backed off the Fudd rules. RSOs are nice and good to chat with. I also appreciate their efforts to keep ammo in stock during the shortage, as well as the good stock and variety of firearms. I was very pleased that they were willing to price match a PTR 9KT (MP5K built in South Carolina) against online prices, pictured. After going to other gun stores in the area I feel they deserve a good rating, especially when compared with more entrenched retailers that treat their customers badly, such as GT in Austin. read more

Susy was a fantastic representative! Knowledgeable, funny and efficient. Thanks for a great experience!

I'm frustrated. Bought and paid for two magazines in response to an email they sent me advertising them in stock and on sale. Waited two and a half months constantly being told they should be in in a couple of weeks. Finally just canceled the order. Why put something on sale if you don't even have it in stock. Very dissatisfied. read more

Range USA Round Rock - Shooting Range - Guns & Ammo Near Me - Round Rock, Texas

Clean, knowledgeable and very helpful staff. Not too many lanes so you'll probably end up waiting. Very higher end type shooting range though. Would definetly go back if I'm only shooting pistols. read more

Lady at front desk rude, demeaning and disrespectful. Went to test out a gun I built from a kit. Before paying for my time in the range, I kindly asked if I could get a refund if my gun didn't shoot. I explained to her that if it shot 1 time and stopped working after that, I'd still gladly pay full price. She said she wasn't responsible for my gun and if I'm not confident in my gun, I shouldn't be shooting it. All with a know-it-all bratty attitude I haven't experienced since highschool. I said okay, have a nice night and walked out. Go to Red's if you're in the area and wanting to shoot. I've gone there multiple times and always have had a great experience but wanted to try this place out. Never again. read more

always great service!! great products and value!! Susy is just awesome she really knows how to treat the customer. what i like the best is the entire staff are always knowledgeable and friendly they really make you feel like you the customer are number one absolutely happy i became a member!!!! read more

This place is so bad. Maybe for first time or novice shooters but if you know anything about guns and want a good range, keep it moving. Who charges YOU( the customer) to fill out a waiver, FOR THEM. That got me slightly heated. Paying $40 for a box of Turkish 9mm was alarming, obviously some people are still price gouging. What took the cake was the fact that, that the $40 Turkish 9mm loaded my brand new Staccato full of metal shavings. I knew it was bad when my gun was shooting sparks like a sparkler. Proceeded to tell the manager and he didn't have poopoo to say about it other than, we know, other customers have showed us. When I said do you not see that as a problem he said I do.... And left it at that. Steer clear. This place is not about the shooters. Reds which is not nearly as nice puts this place to shame. They should switch buildings. Maybe when this place goes bankrupt reds or The Range can take it over. read more

Susy mCmillen greeted me once I walked In the, she was sweet and kind and very helpful. The other staff was so so, but I will for sure buy my next gun from susy read more

First time stopping by this place today... Awesome... Very clean... Couple people in line but another staff member jumped in to help get people checked in... got a lane very quickly. Will be coming back.. read more

I'm sure anyone who understands the ammo shortage would see the problems with the previous 1 star review. Reserving ammo purchases to the day you purchase your firearm, or for those who have joined a membership program are actually signs of their great customer service. It means they will generally have ammo to support the customers who support them. You were certainly offered the option to buy ammo the day you purchased your firearm. If you chose not to, you can't hold that against them in a review. I have only recently become interested in learning more about shooting. In fact, I purchased my first handgun here last week. I spent a month deciding what to get. I went to the store 4 times to ask questions and hold the merchandise. Every time I went I was welcomed, encouraged, supported, and asked to come back. They were not pushy or rude. This is a quality establishment. Their customer service is top notch. Don't let bad reviews deter you from making your own opinions. Go check them out. read more

If you're stopping by, be sure to work with Susy if you can! She handles things professionally and is also very friendly!

Every time I've been in Range USA, all of the sales personal have been extremely knowledgeable & helpful. It was no different with Susy! She went the extra mile to make sure I had every question answered & had everything I needed The difference between Range, USA, and any other gun store is their personnel's knowledge, training, and willingness to help. read more

I have been going there since the first week they opened just because the other nearby options are either snobby jerks or are overpriced mega chain places that are fine for big sales...but not for "one stop shopping" for my gun needs. The turnover rate is not what another person stated cause I have been going here for many months. I had a group of co-workers meet me there and they were very accommodating to us and two fellas even bought guns that day! As for another person writing a post that was negative, what else can you say about a liberal with a chip on their shoulder about the 2ndA anyway? My only gripe is the fluctuating 9mm prices...but that's everywhere in the US isn't it? This is the best, cleanest, well run range I've found in central Texas. Be safe and make up YOUR own mind about reviews, Rosco read more

Suzy helped me with my purchase of my new Kimber 1911 LW. She took the time to answer any and all my questions pertaining to this weapon. I've wanted to own a Kimber for a very long time and when I found this pistol at this price, I could not pass it up. Kimber has always defined quality and I hope it continues. Thank you. read more

I went to Range USA to purchase a VP9sk but they did not have. i actually called about 13 places and visited about 8 with no luck. I finally went on line and purchased it with several other firearms and had it sent to range USA because i was told it would be 75 dollars because it was one order. needless to say the bill would of been over 300 dollars for a simple transfer! every FFL i spoke to said that is outrages! I had to spend more money having my order shipped back to the vendor to then shipped to another more reasonable FFL. I refuse deal with such garbage customer service what a bad way to run a business! I purchase 1 or 2 fire arms a month so they definitely lost my business and anyone else that i know i insist they dont shop with them! that is price gauging! there is business and there is just blatant greed! These people must be from California! read more

Susy is great and super friendly. She is attentive and well-informed on the products. She was extremely helpful on getting me the item that I wanted for the correct price. read more

I had a great experience purchasing my pistol from Shoot Point Blank. Was able to practice with two different guns, at the on-site range, which helped me select which one was best for purchase. Kind knowledgeable staff and fast process. Also, signed up for the Basic Monthly Membership which is a must. Pays for itself by the 2nd visit. The Round Rock location is so close to home I can basically walk there. Clean organized facility. Have already been using my membership perks and appreciate all it offers. read more

Nothing like more staff then customers and no one being helped. I've had mixed range experiences the last two times, this 3rd time I just left. Always seems like an after thought to their business. Called ahead, told its slow, I arrive 20 min later to 2 other customers in the store and some 5-7 employees. Helpful young gal is helping check in one range customer, manager comes by to help and chat up known customer being checked in. Won't make eye contact or help the others waiting in line - I should be next up. Another member shows up and us two non-members stand waiting. After watching employees walk back and forth, chatting to each other etc I just left. The range is the entry point for people like me to spend other money. Was thinking conceal carry class and another gun purchase. Find another range and save your time. In the time it took to write this, chipotle has served the 7 customers in front of me with less staff. read more

Very clean, good noise cancelling, friendly staff, good products not many but enough for an afternoon of practice

Went in and was helped by Brandon S.! He was awesome customer service was impeccable! I would recommend him and Range USA for all your gun needs!!! Had me in and out in no time! And the prices are really good! Thanks Brandon read more

Based on my first time to this Range, I use another Range a little further from my house. Overall Impression is the range is clean and well lit. Half of the employees are friendly, the other half will give you the stink-eye. Had my ammo checked which was odd but I passed. Pros - Well lit, clean, half of the employees will work with you. Rules are clear. Cons - Walk in the door and you can expect the stink-eye from 2 of the 3 dudes at the front desk. Cost is actually about double of the posted rate once you add in fees, waivers and targets. Creepy Range boss......at some point I felt someone staring at me, turned around Range boss is directly behind me staring at me. I nodded to him, he just keeps staring, irritated me so stared back he finally looked away. Very odd and not cool. Expect massive amounts of email asking you to join. Will I go back? Probably not read more

Well, signed up for the proficiency LTC exam, and I showed up an hour early. Waited for over 40 minutes just for them to tell us that the so called "instructor" wrote the wrong date and that she wouldn't be coming. Which is weird because I signed up online. They told us that they were going to reschedule "sometime next week, maybe" First time here and it was very disappointing. UPDATE: Customer Service reached out and addressed the situation. read more

Amazing staff and great people, I've gone twice and always had amazing help! The knowledge of weapons and the guidance was extremely helpful! read more

This is what I mean folks. Instead of saying "Hey we messed up" They wanna play these games. They are making the argument that I, the customer, didn't read their rules before signing up. Therefore I AM THE PROBLEM. Since you wanna say I didn't read the rules properly. I'll make sure my guests leave reviews too since we wanna be petty. Unfortunately for you, I read. Here's all your rules. You will notice it doesn't say a single thing about semi-automatic weapons being fired too quickly. So.... What was your point about posted rules? That fact you have specific rules that aren't mentioned that are enforced at the range isn't a lapse of critical thinking on my end. The fact you wanna make it my problem that you don't know your policies is certainly laughable. When you can show me the rule about firing quickly I'll remove my Yelp posts. Until then keep rockin that room-temperature IQ on display for central texas. All Posted Rules: ALWAYS wear eye and ear protection NO uncased firearms outside of your shooting lane. Must be a secured case, zippered or clasp/lock. Plastic Bags (Clear or Not) are unacceptable. DO NOT load ammo outside of your lane DO NOT reach beyond the firing line DO NOT shoot the floor, ceiling, walls, or any range equipment; all rounds must impact the back stop DO NOT use tracer, steel core, buckshot, or birdshot ammo; see associate for complete list of banned ammo Rifles must have sights to be used on our range DO NOT draw from a holster and fire NO rapid-fire, bump, or slide-fire devices NO fully-automatic fire Maximum of 2 shooters per lane ALWAYS use ammo purchased from Range USA in rental firearms You may pick up your own brass; all other shell casings must be swept past the firing line NO instructing or qualifying students on Range USA's range, unless you are a certified Range USA instructor NO pregnant women on the range NO low-cut shirts; wear appropriate attire to shield from hot shell casings NO open-toed shoes; shooters wearing sandals must purchase a set of shoe covers from the range counter NO alcohol, illegal drugs, or any other form of impairment while on Range USA property NO food or drink on the range NO smoking or smokeless tobacco in the store or on the range We recommend washing your hands after using the range First time visitors are not allowed to rent a firearm if shooting alone. NO targets, with real life images of people, can be used on our ranges. Certain ammunition is restricted from use on our range, these are: Green Tip 5.56 338 Lapua 50 BMG 50 Beowulf 458 Socom 5.45x39 7mm PRC 7mm Rem Mag 300 PRC 300 Win Mag Bird Shot Buck Shot Any tracers, armor piercing, or incendiary rounds Any ammo with a steel core ________________________________________________ These people only want new and inexperienced shooters the same way a car salesman wants a new sucker in the dealership. They think so lowly of their customers in their response it's palpable. read more

Sussie was great! I told her what I was looking for and she knew right away to recommend. The selection was good for what I was in the market for. It is a good weapon that allows my wife to rack the slide easier. It is pretty irritating that the gun comes in a card board box. Not the traditional hard case. The price was good, about the same as everywhere else. A little cheaper actually. It was great having Sussie help me because the weapon was for my wife. She really understood what I was looking for and was very knowledgeable on all things. I probably would have passed on the weapon had it not been for Sussie. My wife loves it. read more

I've been shooting for a few years now, and been here several times since they opened. I've purchased two firearms, ammo and did my LTC through this business. Every interaction I've had has been pleasant and professional. The founder has said the concept behind Shoot Point Blank came from frustration with the traditional gun shop/range experience (dirty, dimly lit places staffed with foul-mouthed, condescending guys). This place is meant to provide everyday folks with a clean, well-lit store staffed by knowledgeable, friendly professionals. In my opinion, Shoot Point Blank accomplishes this goal marvelously! read more

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I kinda feel bad about leaving this review..... This range itself is sparkling and new, a great looking gun shop, very effective sound deadening, and probably good guys working there. But alas, the fudd shit is real. Background: While I am certainly not a killer commando, I do practice a lot and I train with professional training organizations. I am trying to emphasize that I have done enough shooting to understand what I can and can't do with a handgun. I have passed Pistol 3 from Trident Concepts, for those that understand what that means. So, I go in. Nice new range. I zero a pistol with an RMR (the main reason I came in). Then collect data on 5 different loads. Finally, transition into shooting strings and target transitions. As soon as I finish my first slow sting, probably .5 sec between shots. The RO is on me. "We don't allow rapid fire." Me: [looking confused and probably pissed off though my face mask]. RO: "Just count to 1000 between shots. You are doing good." Me: [confused] ".5 second splits is hardly rapid fire....". RO: "I don't make the rules, I don't know why". Me: thinking to myself "that statement is a really bad sign. And 'doing good' is not exactly an objective measurement". So I pack up my stuff. If I can't finish my practice, there is no point in wasting ammo. After exiting the range, I asked to see the manager, wondering if I could still find a way to make this place a good place to practice. I asked him why the rule. He said because if I shoot fast, others will and they will shoot the floors, ceilings, ect.... No room for negotiation, no plans to change the rule. In essence, you are not welcome here. This is where this gets tough for me. He is probably right about other people overrunning ability. But this rule also means that his range is completely unwelcoming to any actually competent shooter. It's almost self-fulfilling. As long as they have that rule, they will only see bad shooters. Maybe they should call Redds or The Range and have an industry chat about why "rapid-fire" is acceptable now. There are so many ways this does not have to be hard. 1) Just drop the rule like The Range Austin or Redds. 2) Tell me to put up or shut up, i.e. administer a test 3) make it only available during certain hours..... I wanted to like this place. But unfortunately, I will have to continue making the very long drive down to The Range or the much less nice Redds. Don't support fudd ranges. Take your business to places like The Range that care about safety and are realistic about the training/practice people need. They say one-star reviews have a measurable impact on businesses. So to the operators, change the rule, and I will take this down and replace it with a much better review. The only thing better than a business that gets it right the first time is one that listens to its customers. I'm the second person posting about this, and you have only been open for a month. Finally. Since we are discussing rules. Jeff Cooper's first two rules are NOT fudd shit. #1 a gun is always loaded. #2 never let your muzzle cover anything you don't want to destroy. I got flagged TWICE. Once by a guy disinfecting a rental gun and Again by the manager while he was shelving an AR. Both times I could see the guns were clear, but still. I like to practice shooting fast but I will never flag someone with a gun, loaded or not. read more

After visiting several gun ranges that resembled man caves, this was pleasant change. It is light bright and the sales people are friendly. I had several questions about firearms and the gun Range All my questions were answered I got a membership and now I'm shooting for free! read more

Suzie was very helpful and friendly. We went through the entire process in the matter of 30 minutes and she was very friendly. I would recommend going to Range USA. Great environment, great people, and even greater guns. read more

My favorite location to shoot in the GTX, RR, Leander,and Cedar Park areas. The staff is all kind, informative, and very approachable. The range officials are also very concise, knowledgeable, and extremely helpful. 10/10 recommend. read more

Great place to waste over $200 for an hour. I was really looking forward to taking my son to a range for the first time..called before we came to ask about prices & was told it's $22/ hour and $12 per additional person. That's just one of MANY fees and our total was over $170. First gum jammed, second jammed. So by the third swap, we needed to buy different ammo.-all while our timer was still running. Pulley for the targets stopped working and the targets we paid for somehow disappeared while we had our backs turned. Im no gun expert, I'm learning so I can then teach my kids. This is not the place for a mom like me..There was no one willing to help or answer questions. Just someone behind a register happy to take your money. read more

Helpful and knowledgeable team at Range USA Round Rock. Thank you, Susy, for your assistance.