I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Appointment was scheduled for 1:30, however we were not seen and had been waiting in the lobby for…read morenearly an hour, with no update provided on wait time. By 2:30, we still had not been called back. It is also frustrating that patients are held to strict punctuality standards, yet there does not appear to be the same consideration for extended delays on the provider's side. A brief update or expected wait time would have been appreciated.

I have to update this to a one star. This is because of lack of communication with staff…read more I have called 4-5 times and every time I have, I have gotten the answering machine or service, in which I have left a message for a call back to see my Nephrologist. Not one call back even for an existing patient? So upset with this office, as I held the doctor treating me to a high standard and enjoyed him as my physician. Time to search for a new specialist is unfortunately in the works. Totally disappointed

Absolutely recommend. They have helped me so much. They are caring and kind also. That makes a big…read moredifference.

If you're in need of a neurology practice, look no further. I personally see Dr. Syed Asad here:…read more http://www.yelp.com/biz/syed-asad-md-jacksonville?hrid=5BTSmfBCVxEQG7v91Ux6xQ I think he is amazing. I have also heard wonderful things about all of the neurologists here. This practice is located across from Baptist Medical Center Downtown in the Aetna Building. There are some really beautiful views of downtown and the river from their offices. The only negative thing I have to say about this practice is that there is always a wait. It's not uncommon for the wait to be up to an hour. So, bring a book, your iPad, etc. Just plan accordingly. Also, you cannot just call her and make an appointment. Even if you have insurance that doesn't require you to go through your primary care doctor to see a specialist, this practice still requires you to have a referral from your primary care doctor. It's also impossible to get them on the phone immediately whether it's to make an appointment, get med refills, etc. You'll have to leave a message. However, they are excellent at calling you back ASAP. I highly recommend Dr. Asad and this practice for your neurology needs.

Primary care office. Too new to comment honestly. I was…read moreable to schedule initial appointment with transportation.

The office experience to make appointment needs improvements. I have made several phone attempts to…read moremake an appointment and left several messages, to no avail. Everything happens for a reason..... this may not be the place I need to be. If you are an existing patient, good luck in reaching someone to help. Not a good first impression.

No one will ever answer the phone. Absolutely impossible to reschedule an appointment…read more The doctor seems very good

I had my heart imaging Monday the 20th and was told it could take a couple days to have it read and…read morethen sent to me and my Doctor. It is going on 7 days ( if there is still know report on Monday the 27th. I had a very hard time trying to get any answers on why it takes so long here To have my reading done. I was told by a couple staff people that it might be that some radiologist take longer than others to read them and that my results might have been just fine so radiologist would put my results to the back of the line. Doesn't seem right because I am a paying patient also, and I have my own fears of the results. Staff in side the hospital are very friendly, and are good at directing people on where to go. May be I am wrong but just seem strange that no one would contact you? Thank you

Baptist South was my first hospital I came to when I needed some TLC. They always deliver. I had…read moreone bad instance at Baptist downtown. My primary is here and I frequent the hospital every 3 months for a routine check. Way to go Baptist on keeping up with the times and being very patient focus. Parking is another ball of wax all together. I make do. I'll finish with testing. The staff introduced themselves and explained both procedure. There was a little trouble with sticking my vein but I didn't mind one bit. I am off to have some needed rest.

Seems like a well-run medical business. It does take some time to get an appointment because…read moredoctors are busy. My session went well and I received useful info.

Well I was diagnosed with severe kidney disorder. I had been seeing the doctor at this office. He…read moremade a appointment for lab test and a visit. When it came time for the visit his offices called and canceled there reason was the insurance company mistakenly dropped him. Well second appointment. made and again canceled, then a third and again canceled . Well I became concerned and called the insurance company and they said they never heard of this particular doctor ? Remember I have sever kidney disease so no time to fool around an got me another reputable Nephrologist. Last Friday I got a bill from this doctor and I was really up set paid the bill called the insurance company and he will be investigated as understand it. Just want yelpers in this area to be aware this a very dangerous situation. If the yelpers want to know the particular so called doctors name contact me directly.