my dalighter is stationed at Goodfellow AFB and she had issues with her car that were from another…read moreshop. I had her card towed to Gray's and they took care of it. They were reasonable in their pricing and their quality was top notch. I would recommend them to anyone

If I could leave more stars I would. While on a road trip my car started having transmission…read moreissues. We were referred to Grays by another mechanic and we are so thankful that they did. We showed up to Grays early Monday morning just after they opened and were immediately greeted by Nathan. Mr. Nathan took care of us the entire time, and excellently explained the issues we were having in an amazingly clear and comforting way. I've never had a car issue so clearly explained in my life. Having a clear explanation was such a blessing considering our situation. Thank y'all so much!

I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly…read moreexplained all the diagnostics I had already performed myself -- including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work -- the kind I believed the diagnostic fee was supposed to cover -- I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 -- far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.

Prior to purchasing my wife's Mini Clubman I was concerned about quality service here in San…read moreAngelo. Just by chance while fueling my truck a young lady pulled up in her Mini Cooper. I asked her if she lived in town she said yes, I then asked where she had her Mini serviced. She said the only place she trusted was Ric Henry. She went to explain how Ric has been keeping her Mini trouble free for years. That's what I wanted to hear because I wasn't going to drive DFW for an oil change. Now that we have purchased our Mini Ric is servicing items that are OEM or are at designated service intervals. The car runs great and Ric Henry will be a big part of maintaining that status.

Took my truck with complete confidence and got Screwed over! The fix lasted just long enough for…read moretheir "warranty" to expire... the warranty they wouldnt tell me when it expired until i told them the problem...how ironic...the last fix was $456 and i wasnt surprised that the next fix would require a complete unit change (a/c) for a total of $1250.

FAST, FRIENDLY and FAIR. We have had some issues with one of our cars and we've had some…read morenot-so-good luck with mechanics in this town. We decided to try Rudy's based on another Yelper's review and we are so glad we did! John (manager) is super friendly and he did a good job of explaining the work (and pricing up front) that would be done. He also saved the parts to show us what they looked like and why they needed repair - up front and transparent with his work, no shady business here! The turnaround time was quick and so was the checkout process. We really enjoyed (as much as one car concerning a lemon car) giving these guys our business and they will be our first choice for car repair if needed in the future!

Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

I was having issues with my A/C not working, and this was in the middle of summer last year. Any…read moreother place around town probably would have charged me an arm and leg to touch it considering it was high demand and HOT out. I told the experts what issues I was having and noticing and it didn't even take them an hour to tell me it was just 1 inexpensive part to replace. They ordered the part, which took a couple of days to come in. They replaced it for me, and for the last year it has been working just fine. I wanted to give it some time between service and review to make sure everything still holds to this day and I am proud to say I'll be a new customer for life.

Took my 1999 Corvette to 'Complete Automotive Care' (Complete Car Care) to replace the Instrument…read moreCluster Ground as it showed via Diagnostic. They did an Outstanding job, through and fast, and replaced everything needed. Took it on on Dec 30 and it was completed early afternoon on the 31st. Couldn't ask for better service. Complete Automotive Care is A+ and 5+ Stars. All our cars/trucks are now going to Complete Automotive Care (Complete Car Care).

I've only gone here for oil changes, but will trust them for anything else I need. I was in the…read moreoffice one day when my old was being changed and the owner was talking to somebody on the phone, trying to talk them out of making a big mistake that they told them they would later regret. They weren't saying we can do it cheaper or we can do this for you or that for you they were trying to be helpful. I know I can trust this shop!

We used other shops in town until we started wondering about their service and integrity…read more We started asking friends and we found G&G. We haven't looked back. We service all four of our cars here and we couldn't be any happier. Daniel is straight forward and has great communication with his clients before any repairs are carried out. 5 stars for G&G

This place is run by just one guy, but his prices are much cheaper than anything else around here…read more There's no nonsense with him like you would get at other shops. He's upfront and honest about everything he does, which I really appreciate. Communication was great, and considering he does all the work himself, the service was still pretty quick. I would highly recommend coming here if you need your transmission fixed!

don't get me wrong it was a good price and you get what you pay for but I should have gone to a…read moretrusted shop that knows more after having it a week already having issue with it and can't get a straight answer on what's wrong or hardly any answer really no call back or text so I had to go to the shop personally found a chain tire wrapped around my grill guard. They were using my truck as a anchor block for a car on the lift and that is very unacceptable after a month it's still not fixed

These guys are awesome ! broke down on road trip from Austin TX to Redlands CA. Got me up and…read morerunning within an hour at very reasonable price. Cody and Ashley were fantastic. Ladies in the office were very welcoming. Texas Friendly. Professional and Honest. Thanks again West Texas Diesel Performance !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Owner Cody is hands down the best Service Manager, and truly knowledgeable friend who works with…read moreyou even after the sale! I have moved back to San Diego (due to my job, Active Navy) And I just called him back up today to discuss future upgrade recommendations. They truly know their stuff and will work with you even if you are across country. He will hook me up with custom order and even work with any local shop I need to share the base tune I got on my LMM Duramax so I can keep on upgrading. Truly top notch, if you got a diesel, any make or model, anywhere in the country CALL THEM NOW! They know all the tips and tricks and you will not regret it! They will ship stuff right to your door anywhere in US, they will help you troubleshoot over the phone, and will help you even if your truck is being raped by a cut-throat, second rate shop somewhere else. Don't go back to the "Stealership" Give them a call, Ask for Cody or Ryan , you'll be glad you did! Trust me!