My dad bought used cars here for years and we bought a used vehicle for our grandson last year…read more The car has been great and the service is outstanding! The salesperson was not pushy and the process did not take long - especially compared with other dealers. Even thought it was a few years old, they washed and vacuumed it and filled the tank with gas. Class act all the way!

About 3 months ago my wife and I decided to take some Vehicles out for a test drive and one of the…read moreplaces we ended up hat was Randall Mitsubishi. When we got there the first thing we told the salesman was we were in the market for a new or used vehicle in about 3 months or so. He asked me where I worked and I told him I worked at a cooking oil process facility and a printing company. I intentionally neglected to mention that I worked at a Toyota Mazda dealership for 3 years and my brother-in-law was also used car salesman for 15 years. I know the ins-and-outs of the used car business but I didn't want him to know that. First we took a new vehicle out for a test drive it was a Mitsubishi Outlander. And we told him that we were also interested in a Toyota RAV4. And he had a used one on the lot and we took it out for a test drive. That's when my wife decided that she liked the Toyota RAV4. So when we got back he asked us about our car that we had. It was a 2006 Ford Focus we've had since new. I told him it was approaching 100,000 miles and that's when he said "once a car hit 100,000 miles the value droppes dramatically". I was wondering what BS line he was going to give us to screw us out of money on a trade in. That line goes back to the mid-1990s. So we went test drove a new Toyota RAV4. And we eventually bought a 2015 RAV4 out of town. Low miles great price. I think people are sick and tired of the old ways of buying a vehicle and especially with the trade in BS they tell you so they won't give you much money on a trade in.

Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

These guys are so friendly and helpful. I came in for an oil change and they changed it very quick…read morewhile I waited in the air conditioned sitting area. My spark plugs needed changed, not something they usually do, but because I had them on hand they swapped them out for only an extra $20. They are so friendly, I will definitely be back!

After stopping by two other establishments that were jamb packed, I was looking for a speedier tire…read morerotation service. I was lucky to stumble upon Concho Tire and Lube! Once I was there I realized I needed an oil change as well. Bam! They could do that too! I then realized I needed an inspection on my car as it was due that month. Bam! They did that too! Talk about the most honest, fairest, all in one stop shop I could ever get lucky enough to find! This is the place where great service truly does meet honesty! Nor did they try to shove anything I didn't need down my throat! This is my place to go to from now on!!

I recently had my truck repaired by them and I'm so glad I did!!! My truck looks phenomenal!! The…read morestaff was professional, friendly, and provided excellent customer service!! Mario (the owner) was kind enough to pick me up from the car rental place so I wouldn't have to wait an hour before they could drive me to the body shop. Jannika (office personnel) could not have been nicer.....actually all the people I spoke to did their best to accommodate me. I highly recommend this business!

My Repair was just a mirror, but the expediency and friendliness and professionalism was…read moreoutstanding. Should I ever be in need of major repair? I can guarantee you where I'll be.

I called to request service for my car recently, and they are open to having walk-ins and drop-offs…read moreand was willing to check out the problem with my car without hesitation. I felt they were honest with me from the very beginning and weren't trying to get more out of me--they aimed to fix my car problem, and they did! They called to inform me of the completion of their work and charged a fair price. After meeting Jess, the owner, I believe we found the place we'll be bringing our cars for auto problems! Thank you J.B. Automotive for your clear communication, and being a trustworthy auto repair place!

You'll want to save this number if you are near San Angelo and need car repairs or maintenance…read more I've made a ton of calls and seen several mechanics in the area, and all were extremely disappointing. Prices are drastically different, and customer service is condescending and often opportunistic with silly "inspection fees." Then there are the complete rip-offs that lack diagnostic abilities and should not be in business. I spoke with Jesse, who is honest, knows his business well, and doesn't need to resort to price gouging or surprise inspection fees. They repaired the car quickly and consulted with me before costing me a penny. Jesse gave me reasonable options and stood by his quote. He gave me an excellent detailed quote for repairs I will also need in the future. I'll never take my car to any other shop in West Texas.

1/28/2026 I dropped off our Ford Bronco for some much needed detailing. Moving from Michigan to San…read moreAngelo during the frigid January 2026 snow, ice and rain storms (depending on which state we were in) left it's mark on both the inside and outside of the suv. We couldn't be happier with the cleanliness, smell and detail work Haydens crew done on the Bronco, it's like new again even tho its only a year old. What a nice feeling it is to drive a new car again. The detail service is "A la carte" meaning you choose what you would like to have done and Hayden will do his best to accommodate your wishes. The pricing is very affordable and I recommend you stop in and inquire about your new car.

my car has not been this clean since the first day I got it. Alex did such a great job and he…read morepolished and shined my car until it looked brand new. staff was friendly and helpful. I would highly recommend Hayden's.

Great family owned and operated business. Had a dent on the tailgate of my truck went in to get a…read moreprice quote and was very reasonable, they were able to get me in the next day. Dropped my vehicle off mid morning and received a call after lunch that it was ready. Overall the service, communication and quality of work was tremendous. Highly Recommend!!

Highly recommend. They offer fast, quality work & are reasonable. They are always friendly &…read morehelpful.

I took my Jeep in for the lovely death wobble. Lance and his staff were so kind! They called and…read moreexplained what was needing to be done; and told me the price before they did anything! They definitely have my business!