I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

Update: 10 months later and I've had to spend a twice as much to get a brow cover up by a proper,…read morereputable artist. It's not a matter of touch-up, this needed cover up, colour correcting, and took two sessions to fix. The issue is that MK Brows simply don't know what they are doing. On their dominant hand they pressed too hard which resulted in one very dark brow (& healing was much more painful). On the other side they were reaching across and did the tattoo too light and much of it didn't take, hence I have one light brow and one dark. Reputable tattoo artists know this and accommodate for it. As I left the salon, my brows looked so uneven I had to ask for correction, which was done by tattooing a skin-colour pigment over her previous work. It looks like a scar under my brow and only tattoo removal could properly correct it.

Guys! I am obsessed... I had Mia do my eyebrows and she has the magic touch! I don't ever allow…read moreanyone else touch my eyebrows. You must go and see her! I have a huge advise, "Trust the process" it will be worth it!

Go to the younger lady I see why others were waiting for the other lady messed my eyebrows up and…read moredidn't realize how bad it was til i started looking closer .

Highly satisfied! Won't regret it! Been going for years…read moresince they opened! First client and still a client after all these years!

I've been going with Zareen for over a year now and she always does me right! Always a great…read moreexperience

I have been coming here for 3 + years and I have always have excellent service however more…read morerecently I come on the days my usual person Zee is not here and I end up with one of the other ladies.. I have no complains however one lady not sure her name she was very fast and when I mean fast it was aggressive and left me with hurting/ sore brown than the usual. Not to mention left one brow thinner than the other.. I know that brow threading comes with soreness/ redness after but this time felt different and sore to the touch.. so just find your new person out of the ladies that work here because it will not always be consistent.

I LOVE the work that this threading salon does! There was a wait, I thought to myself if they are…read morewaiting she must be that good not to mention the other good ppl on yelp that loves her work also. Love this place and would recommend to other ladies or men that are interested in threading or facial. I was told they also do lashes! I may try that with them.

I showed her a picture of what I wanted but she messed up my eyebrows real bad. She didn't seem…read morelike she cared when I told her that she made my eyebrows too thin. Wasted $27

Loved it! My eyebrows look nice, the price is affordable and she's quick. I was in pain and she…read moreslowed down and didn't hurt as bad.

loveedddd i got my eye brows threaded, the lady was so sweet. Would definitely come here again i…read morefelt very peaceful.

I have Sesame Street brows have gone to various places trying to find someone who could tame them…read morebut still leave me with more than 5 hairs to work with. I finally found a winner with Steffani! She does an amazing job and takes her time getting them to look as precise as possible. She always maps them out before hand to make sure I'm comfortable with the shape and she checks with me before taking off any extra hair. She's also incredibly friendly and once took time after our appointment to help me find products that I was looking for to revamp my skincare routine (she's a licensed esthetician). Great brows, great skin, and consistent service...I won't be going anywhere else!

Took my daughter to Steffani for her first brow waxing and she did an amazing job. She made our…read moreexperience fun and eased my daughter's nerves about the waxing process. Her brows look fantastic! Natural but shaped and well groomed.

Love love love my lashes! She is absolutely is the best in town! I have had my lashes done for 4…read moreyears in California and when I moved here I tried so many people who were not artists! If you want great lashes the first time, make sure to go to Gia Lashes!

For top quality lashes and professional application, Gia's Lashes is the place to go! I just moved…read moreto Houston and that meant I had to leave my former long-term lash stylist. I have thin, blonde lashes and I really didn't think that I would find someone that could transform them like my former stylist did. I was wrong. Linh did the most outstanding job with my lashes! They look lush and beautiful! When you talk to her, it becomes obvious that she is a dedicated professional who really knows her craft. She worked very late into a Saturday night to get my lashes just right. They. Are. Perfect. Don't be fooled by "chain" lash places offering initial deep discounts. This is a luxury service and it is not something that you want to take chances with. For this kind of service, you need a professional lash stylist who knows your unique lash situation and will monitor the condition of your lashes for each fill. In addition, Linh's place is spotlessly clean and she doesn't use a one-size-lash-fits-all approach. She examines your lashes to find the best "fit" and then matches that up with the look you want to achieve. If you're looking for an outstanding, professional lash stylist, look no further than Gia's Lashes!

Tiffany was AMAZING! When I arrived to this place on a Friday evening I had no intentions on…read morestopping by this studio. I was taking my daughter to get her hair done by someone at the hair salon at one of the other suites. The door was locked so I kept knocking and it was Tiffany who let me in. I passed by her suite and saw that she was in the brow/lashes business.. it so happened that the original lady who was suppose to hook me up had cancelled on me for a bridal party . After dropping my daughter off at her suite I went back to this studio and Tiffany explained to me what she does and also I found out she relocated from Atlanta to Houston just like me. We talked like OLD friends and I felt super comfortable at her studio. She was so professional and personable. I received a lot of compliments on my eyebrows and 3 weeks later they still look good! I can't wait to go back and get services again. Customer service at its best!

Very professional and prompt aesthetician. Clean and modern studio located inside of Salon 123…read morebehind Hooters.She explained each detail of the service.I tried BrowFixation for the first time today and was happy with the results. I have VERY thin brows and received the tint and shaping treatment. You have the option to get your receipt emailed and your receipt also have the option to give feedback.

What a wonderful experience I have every time I come here. It amazes me how thorough and…read moreprofessional and what great talents are in this shop! The ladies are very accommodating, they know hair! They know how to cut and style your hair to maximize growth for thicker hair. They know how to cut it to give you the best vantage.These ladies are color experts as well. I am very impressed with their knowledge. They know the hues for the seasons, what goes with your complexion and lifestyle, etc., etc. They are truly artists. I'm ready for the holidays.

They're unprofessional and mess up services like piercings horribly. At one point, the lady gave me…read morethe piercing gun to fix her mistake myself after she screwed up. They charge a crazy amount for horrible work. Prices are misquoted and they do not own up to their mistakes. Not recommended at all.