Helen always does an amazing job! Love my Burberry inspired nails! I only go to Helen and have been for over 5 years at Infinite Nails off Jones Rd read more

Infinite Nails & Spa - Burberry Nail Design - Nail Salons Near Me - Houston, Texas

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First, I want to say this review is **not** about the nail technician. They are amazing at what they do, and I am always pleased with their service. This review is about the front desk/bar staff. Unfortunately, my experiences with them have not been positive. They are often unfriendly and unwelcoming, rarely greet customers, and are frequently sitting behind the bar on their phones. They also do not check in to see if customers would like a drink. As a result, the nail technician has had to stop their service to prepare drinks, which does not seem appropriate or fair to them. I hope management addresses these customer service concerns soon, as it would greatly improve the overall experience. read more

I just moved to Cypress and needed a new nail salon location. I've been here a few times, but not enough to get comfortable. Each time there has been some minor inconveniences (40min wait times, nail techs digging too far into my cuticles, rushing the service, and overcharging for "length") but this one is where I draw the line. My last visit I paid extra for gel cat eye. The tech who did my toes did 2 layers of polish. I asked the nail tech if she should do the same and she said no. 1 week later the paint is chipping off of my hands. I go to check out and they added a length charge. I went in with bare hands and did not ask for extra length but apparently it's an automated extra charge for a full set. Fine. 3 days ago (9 days later) I noticed FOUR of my nails LIFTING. Today, I called because one of them is literally barely hanging on. This has NEVER happened to me before. "Vivian", the manager, was fairly rude and was not willing to discount a repair. Instead, she said to come in and pay full price for another full set or a fill. Now, I have to go somewhere and have the entire set removed (to prevent moisture build up) and get an entirely new set. If I wanted to worry about my nails falling off, I'd buy them from HEB. ~ Complete waste of money But the ambience is cute, so they get a 2 instead of 1. read more

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Helen does an amazing job. i've been going to see her for over a year and a half and every single time my nails look amazing. read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

Meh--I've definitely had better pedicures. The salon itself is beautiful, and the staff (including the bartenders) were friendly, but the service didn't quite live up to the setting. The nail prep was minimal--especially around the cuticles--and since I hadn't had a pedicure since August 2025, there was plenty that could've been addressed. The polish application was also uneven and didn't fully cover the nail. It's conveniently located right around the corner from me, but unfortunately I won't be returning. Next time, I'll go a bit further to someone I trust to do a more thorough job. read more

Helen is the most amazing nail artist!. I would recommend her to anyone. Helen can do any design I give her. She has never disappointed.. read more

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Been a customer of Infinite for over 2 years. For about 1.5 years, Tonya has been my nail technician and she is my absolute favorite! I love the way she does my nails and I wont go to anyone else for my pedis. I rate Tonya a 5/5 stars. My only issue with this place is sometimes the front desk staff does not greet or acknowledge you. Also, they have messed up when I book appointments through them booking when my technician is off and not working. They lack attention to detail. Otherwise I love this salon and will continue to patron it. read more

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I have been coming to this spa for about 4 years now. To this day I have never had a bad experience. Today I want to make sure I show appreciation as for Valentine's Day I brought my family in and they took such amazing care of us! The staff was so kind and attentive, they made sure we had everything we needed and then some. It was a busy day for the staff and they still did not let us go unnoticed whether it be a drink or a kid calling for help they made sure we had a drink and my daughters had snacks. I always say it's the little things and this place catches every detail. I will always recommend this nail spa to family and friends and I will always return. Customer for life read more

Infinite Nails & Spa - Tiffany did my nails ! today I went for a pedicure but I had to show love to my Valentines nails ! - Nail Salons Near Me - Houston, Texas

The rude ass receptionist brings my bill while in the middle of the service. Go to Milanos on Grant they are waay more respectful to their customers read more

Helen is the best!! very welcoming and she made sure my nails were perfect and pays so much attention to detail. i'm definitely going to be one of her new regulars!! thank youu so much Helen!! i love this set so much read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

Oh this place is so amazing, since the ambience to the service and caring I got since I walked in until I left. The staff is very respectfull, very clean and have a huge variety of colors for our manicure. I just did my manicure here and I can't be happier having decided to do it here. Highly recommended!! read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

My sisters, my mom, and I have been coming to this salon for years to get pedicures, and we've always enjoyed that service. However, every time we've tried to get our eyebrows done here, something goes wrong. The first time, they completely ruined the arch of my brows. Today, on my mother's birthday, she came in for a manicure and pedicure--which both turned out beautifully--but when it came time for her eyebrow wax, things went very wrong. The technician didn't check the wax temperature and ended up burning the skin under her brow. Now she has a dark red-purple mark that will likely take a long time to heal. I'm extremely disappointed because I used to love this salon, but they need to be far more careful when it comes to waxing services. As someone with a cosmetology license, I know the proper procedures, and unfortunately, none of them were followed in this situation. read more

Infinite Nails & Spa - The mark left - Nail Salons Near Me - Houston, Texas

I love the concept of this place, and the vibe was emasculate and it was very clean, most of the staff were very friendly and so welcoming. I didn't have the best experience with my lady and got a pedicure that I felt like they used old nail polish and although she really took time to clean it up off my skin, the paint job itself wasn't amazing. I also got the spa pedicure and she was barley pressing on my feet but other than that it was a good experience. If I was here longer I would try it again with someone else. read more

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I love it here! Been coming for over 5 years & I never leave disappointed! Everyone is good

The quality for the service was good, the staff was polite and quick with nails and pedicure along with massage. The time to complete the service was fast however I was not offered a welcome drink but several customers were and my service cost roughly $90 without tip. The staff continued to not a knowledge when I mentioned that I would appreciate to have something to drink. read more

I've been on the hunt for a nail tech who not only knows their craft but cares about the quality of their work--and I finally found that in Charm. From the moment I sat in her chair, I knew I was in great hands. She's incredibly detailed, passionate about what she does, and takes her time to make sure every nail is perfect. Charm doesn't just "do nails"--she creates mini masterpieces. You can tell she genuinely wants her clients to leave feeling confident and happy. I've never felt rushed or like just another appointment. She's thoughtful, precise, and has an amazing eye for design. If you've been searching for someone who truly cares about their craft and your experience, look no further. Charm is the real deal, and I'm so glad I found her. My nails have never looked better! read more

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We have been coming to infinite a long time. My nail technician is wonderful. What I am writing about is the customer service of the front office staff. The employee Nina was so rude not only to me but to the nail technician. Melinda, if you want to have a high end nail salon and raise prices, as customers we expect professional staff. I don't want to see sweat pants, belly button, underwear or breasts. I expect courtesy at the least. Hope things change. read more

When I walked in, I didn't have to wait long to get my manicure. The staff was really friendly and I worked with Anna. I loved Anna! She really took care of me. She was patient as I picked my colors and we had a great conversation. She also told me about a special polish to remove shellac since I told her how hard it was for me to remove it on my own. I loved the lotion/oil massage at the end and will most likely be back when I'm in the area! read more

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Ms. Helen is VIP in my book, she has been doing my nails and pedicure for years. I truly enjoy her time and work. She takes care of me every time. I set my appointments with her in advance to make sure I get the time I need. The environment is always a vibe, music is right up my alley. Very grateful for Helen. read more

I absolutely love the way Helen does my nails. She is attentive and professional. My nails are always so beautiful. She does my nails prettier than any picture I show her! Also the salon has a relaxed atmosphere. read more

Infinite Nails & Spa - Nails by Helen!! - Nail Salons Near Me - Houston, Texas

1. Such a friendly & funny staff. 2. 1000 colors to choose from 3. Clean plush environment 4. Complimentary drinks 5. Normal nail prices but with the luxury environment $25 shellac manicure Enjoy a relaxing time. FYI you do have to check-in on an iPad in order to receive services when you walk in the door. The iPad let's you choose which services you want and you can sit at the bar or on the couch to wait for them to call your name. read more

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I did my Pedicure and massage today with Trish and she is amazing!! I definitely will be back to this nail salon. Every one is so sweet here!! Thank you read more

I can't say I had the best experience with the tech who did my nails. The salon is nice. However I paid $133 overall, that includes the 20% tip I gave to the person who did my nails. This was the first time that I got my nails done at the salon. I had been there once before to get a removal, but that was it. I asked for a chrome finish French tip. During the initial application, there were times where it was vital that my nails sat underneath the UV lamp for the full duration (like applying the gel x tip to my nail plate). My tech was rushing, not letting my nails cure between steps. It didn't seem like they either knew how to apply Gel-X or didn't like Gel-X if that was the case, I would've liked to have had someone else. The first go round the chrome finish ended up being patchy because whatever she used underneath wasn't tacky enough. All of that aside I'm an easy going person you can't see something like that from afar only close up. I wasn't upset about it, But I AM upset about the fact a nail came off within 3 days and how my experience went getting it fixed. They got me in the same day and we were nice enough to not charge me. You would think that as a customer you wouldn't feel like you were inconveniencing the person who made a mistake that led to you having to come back in under a week to get a nail put back on. I did not appreciate the cold demeanor I was met with. I did not like that I was burned by the nail file drill, which I felt every single time my nails were cured under the UV lamp. And worst of all, she did not use the same base color which was white she used black so now my nail doesn't even look the same as the others. I know she noticed because she compared it to the nail next to it. I'm not gonna sit there and argue with her. If she's upset I had to come back in and I had to take up 10 minutes of her time, then she will not need to worry about me being a customer of hers ever again. I cannot say that the salon is at fault but I do not know if I will be returning. read more

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I don't know what my nail techs name was but she did an amazing job. Detailed and precise and she was really sweet. My first set and they came out so gorgeous I'm obsessed I highly recommend this place. The staff is so friendly read more

Infinite Nails & Spa - Gorgeous gorgeous - Nail Salons Near Me - Houston, Texas

sad writing this , I've been going to this place for years NORMALLY they do fantastic work but the last few times I've gone I've hated the work I'm not sure what changed...the Hispanic lady doing my nails this time seemed unsure of what she was doing. Note: my original request was Xl acrylic with texture and duck shape , the lady ran to the back and told her manager she did not feel comfortable being that it's 2024 I should of left from there but like I said normally I've gone and loved set for the remaining of the time I had to settle and change multiple things because nail tech simply wasn't qualified. I came in hoping for a fresh new set and my toes done but ended up leaving with a half set not even done .. I don't think I will be coming back unfortunately read more

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Helen was amazing!! reasonable prices and great quality, I got the prettiest French tip manicure from her. She was fast friendly and knowledgeable! I will return here when i come back to Houston, also 2 complimentary drinks what more can you ask for? read more

I love this place! Helen does an outstanding job and she is super sweet. She's a true professional. I always leave with beautiful nails, Everyone in the place, is always friendly and smiling. It's a great experience. read more

Loved the way my nails turned out!! Thank you to Ms. Anh/Ann she did amazing ! Definitely will be going back! Very clean & good music! read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

I am leaving this review one because I didn't feel attended to in the very beginning and I didn't get offered a drink like the original man does offer here. Manager ( My ) she told me her name was is the Manger and didn't even offer a drink until she saw me looking at her after asking others if drink was wanted. I love this place a lot and always get pedicures from Ann she is the absolutely best here but the services was so bad and for it to be from the manager is crazy. They also tried charging me extra. read more

Service was good. Until the end. I was going to tip because the lady that did my toes was nice but when I got to the register and I was handed my receipt, the lady came out of no where and stood next to me watching what I was going to tip her. I don't appreciate being pressured or watched as I'm leaving my tip. Never coming back again. I ended up tipping more than she deserved for regular service (and I shaped my own nails the day before) so she did even less work. read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

Amazing service I will absolutely go back again Helen And Tammy do an amazing job and super nice and clean place

They refused to allow my 9 year old daughter to get the kids mani/Pedi because they said she was too tall. I asked the age cut off was because everywhere else allows her but they said it wasn't an age issue-it was a height issue (weird!). read more

This is my update a month later. I came in to get a pedicure again and Hannah did amazing changing my review from a 4 to a 5. read more

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Wow! It was my birthday weekend and I came in on a a Thursday afternoon because I knew Fridays would be crowded for this place!! But HONEYt!!! When I tell you, I called 3 hours before coming in, walked in- Greeted! Nail tech came to see what I wanted , picked color out (GEL of course) and my chair was ready... nails and toes done at the same time with 2 mimosas & an eyebrow wax $150 all together for my Birthday!!! Wasn't mad about it AT ALL! Will be going back read more

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I've been looking for a good nail salon to go to for the longest and I'm so happy I came here. The service was great, the vibes were chill and everyone was very professional and nice. I got a gel mani-pedi, Lily did my mani, I showed he let a picture and she did amazing. Nina did my toes and it was my best set yet since I've come to Houston and finally Trish did my eyebrow and arm pit wax and she was also great! The receptionist there were also very nice and charming. This will be my new nail place from now on! 10/10 would recommend! read more

It was my first time here and I absolutely loved it, my nail tech was pretty amazing she did my nails exactly like the reference pic. I will go back to her. read more

I had my nails done by a male nail tech who had the worst attitude during the whole process towards the end I noticed how he did the design and that I didn't like it. When I told him I didn't like the design he got super offended, was so rude started yelling at me and called me stupid. I remained calm the whole time and he ended up walking off while going off. It was ridiculous. They had no one else to fix my nails and I had to leave the salon. My nails look like garbage still and today I noticed I had some type of burn on my finger. The lady who was there did not calm her employee down and let him continue to throw a tantrum. I would give zero stars if I could. Poor service all around. read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

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Manager seemed irritated I wanted a pedicure chair that wasn't broken. They did end up switching me over eventually and my pedicure came out great. But my nails didn't even last 4 days. $140+ to have nice nails for a few days. read more

Infinite Nails & Spa - 3 days after getting my nails done. - Nail Salons Near Me - Houston, Texas

I have been here quite a few times. Always very Professional and quiet thorough. Everything is very clean and top of the line. They have the most colors for nails I have ever seen. The added bonus of having a cocktail or two is just what you need to unwind from a long day. Today's nail theme was Halloween inspired! Kathy went above and beyond and I will be sure to make an appointment with her from now on. Love coming here and can't wait to getting some more things done. I will make a update when I do. read more

Infinite Nails & Spa - Nail Salons Near Me - Houston, Texas

TD has being doing my nails for the past couple of months and I have been in love everytime. She never disappoints and she is so sweet! read more

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