we've been bring our vehicles to Integrity for oil changes almost exclusively for the last 8 years…read moreor so and they have been so consistent with their detail. One of our vehicles runs hot and tends to burn through oil quicker than it should and they're always happy to top it off for us. With every oil change there's always a coupon for a free car wash but even without that it's still our first choice to wash and vacuum the van because the suction is always the best out of the local car washes (even the chain ones aren't as good). long story short, we are happy to support this locally AND family owned business!

Great service! Love the monthly plan, so easy and the vacuums have great suction power. Highly…read morerecommend.

Excellent car wash and attentive employees! Highly recommendec!read more

Honestly, my favorite place in Grand Rapids to get my truck washed. Southland is great don't get…read moreme wrong, but they don't take the time to pressure wash in detail your dirty spots. (Ex. Wheel wells.) i've waited over five minutes on a prewash from them. I honestly drive from Forest Hills just for a wash from you guys. Keep doing a great job guys!!!

Mister Car wash is expensive and our car is always still dirty, especially on the back. We always…read morehave to go home and clean it ourselves. It's also so awkward that the attendants stand there and ask if you want to leave a tip before the job is done. I recommend Quality car wash at the Exxon station! It's less expensive and much more thorough!

The worst services ever will not ever go there again they also owe me money and keep charging me…read moregorgeous services I don't use any more so now I have to go to my bank and pay a fee to stop them I've ask for the gm to call me and I get no response what bad company

This full-service auto wash has been in this location for as long as I can remember. It is somewhat…read moreof an oddity in the area. Being full-service means you drive your car up to the car wash, then disembark, and the staff takes it from there. You can follow your car through the wash, looking at it through windows from a comfortable walkway. At the end you'll end up in a small auto shop with the cashier. There you can buy air fresheners and other auto maintenance products. Meanwhile, your car's wash ends with a towel dry by the staff and your car is waiting for you at the exit. Overall, it's an interesting experience and generally gets your car much cleaner than a common coin-operated automated carwash. Pricing is a bit high, but for the service you get, it's reasonable.

I paid for full service to get my car wash and interior clean. They have so many young kids working…read moreon a car. This place did a terrible job. The interior was still dirty full of dust. The vacuum job was terrible!! I had to have one of the guy come back and wipe everything thoroughly. Way expensive for the terrible job they provide. I don't mind paying more and getting quality service but I will never come back here again with the lousy service and the ripe off price.

This is my favorite place. I've been coming for over three decades…read more They a great service at a reasonable cost. The young guy with glasses and blonde hair that works a car wash is absolutely my favorite staff member here. He's always friendly, efficient and does a great job

My dog Memphis likes to reupholster my vehicle with his fur. I find it's the only place he doesn't…read moreget annoyed despite his large German shepherd stature. The service is fantastic here with the ability to get every stray fur.

I purchased a gorgeous 2007 Lincoln Town Car and have always been nervous about taking it through a…read morecarwash, but my underside recently got coated in clay so I made the choice to come and ask about the carwash here. Morgan, the Assistant manager was extremely helpful and friendly, answered all my questions, and now I have a monthly pass, and it cleaned all the clay off my underside! thank you very much! will definately be here many more times!

An unfortunate sign of the times. Large chains are certainly better at making money, but are…read moretypically awful at providing better goods and services. It's become more and more difficult to find a truly great car wash in the GR area. Many of the smaller independents had a great product, but clearly were not as good as turning a profit as Mister. Back when this place was Cascade Car Wash, it was great. The cleaning was more thorough and they provided a large cloth to clean your dash. Now, as in every other case where Mister has metastasized, the work quality and the service have taken a huge nosedive. Mister offers a plan where you get unlimited washes each month for a set monthly fee. This location only offers exterior washes. Also, it's busy. I mean REALLY busy. They have each car enter the wash almost on top of the other. If you live close by and plan to come a few times per week, it might be worth it - but once the weather is consistently above freezing, the coin-op washes give it a serious run for the money. Out of all the Mister washes, this is one of the best. Don't get excited, though - - that's like saying it's the least stinky turd in the port-a-potty...

They don't place the plastic on rear wiper blade. The vacuums rarely work and when existing the…read morewash the vehicle is not dryed good

Absolutely do not go to this car wash. I called them within five minutes of going through their car…read morewash, and my hood was scratched. It's definitely them, as I walked past the hood of my car, every time I get into my car at work and all of my coworkers can see it also as they walk by. Everybody noticed it after this, but they claim it's not them and instead of even calling me they sent me an email denying claim.

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.