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    Rapid IT Services

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Data recovery

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    2 years ago

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    Xfinity a Comcast store - Inside

    Xfinity a Comcast store

    (29 reviews)

    I am probably too upset to write a review right now, but I am so frustrated with the absolutely…read moreterrible service at this location! I went there 2 days in a row and got ZERO SATISFACTION on either visit. I had my purse stolen, which included my wallet, of course. And they won't give me a new SIM card for one of the phones that was in my purse because I don't have valid ID! How am I supposed to have valid ID if my purse was just stolen along with my phone????? I had a photocopy of my drivers license and I had a just expired passport along with me, but that wasn't good enough for them! That was yesterday. Today I return with the replacement Drivers License that DMV actually got out to me quickly and they said I arrive too late to get Service! It was 4:50 on a Sunday they're open until five as far as I'm concerned they're still open for business and knowing that I was in there just yesterday and couldn't help me. They should have at least tried to do something to get my phone working again today, but did they? NO! And then they actually wanted to make an appointment with me for tomorrow. I told them "like my schedule appointment went so well yesterday?! I'm not coming back here three days in a row that's ridiculous and unacceptable!" I'm going to try a different Xfinity location...And hopefully will get better service. Their attitude and customer service is so poor I want to give them zero stars!

    I arrived at the store around 10 minutes before it opened and decided to go get a snack right…read moreacross. I noticed the line that was building outside the store, and to be honest, I was worried for a moment. When I stepped inside the store people were lined up and the line had gotten longer. A worker was standing at the end putting us on a waiting list. This line was moving at a good pace. The store had two agents working. The waiting was not long. The customer service was good. I came on a bad day. Xfinity was having issues with its systems. The person working the counter tried their best.

    Rapid IT Services - datarecovery - Updated September 2026

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