last two times Orkin said they sprayed my house, they sprayed the whole wrong house. and i have…read morebeen calling since then non stop to stop service and no one will answer. I cannot get a single person on the phone, which it has been months now to return my phone calls and they are supposed to show up today, and I still can't get ahold of them to stop service

We have used another pest control company in the past. They were three times as expensive and not…read morenear as accommodating. There is no quick fix when you have a bad infestation as we did, but the technicians were wonderful. Communication is a little weak, but that is not on them, but the company management. That's my 4 out of 5. would definitely use them again.

Prompt replies with accurate estimate done immediately. No hidden surprises or push for more than…read moreasked. Completed work as scheduled and done thoroughly. I would recommend and I would use again. I would rather support small business than national chain as well (when possible). We had a large wasp nest (I was deployed for a year) and also wanted some general work done. Best Bee did a great job. Will use again!

So I reached out to Best Bee Removal via phone. I was kindly asked to send a video of the swarm. We…read morehad yellow jackets nesting in our 2nd story eaves. The gentleman came out and treated the area of concern. Unfortunately the nest was bigger than anticipated because they came back within a week. This particular area was hard to see since it was located on a hallow space above the window, that did not have access through our attic. The owner came back re-dusted the area outside and from the crawl space in the attic. We have not seen any activity since the 2nd dusting. I know that home projects do not always go as planned. I appreciate that the owner came out and ensured the quality of his work. We would definitely recommend this company and plan to use him in the future (if necessary).

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

Cody was able to respond quickly and took care of our yellow jackets in the siding right away…read more Great job, thank you!

We called regarding a problem with yellow jackets. This company responded immediately and provided…read moreservice we needed at a very fair price. I was very impressed with their professionalism and knowledge. Highly recommended.

We were loyal customers for five years, without any issues. This summer we received a quote from a…read morecompeting service provider, and called to cancel our service with BJ Riley. The next week they had a technician provide service while we were not home and billed us for this service. We have made several, yet unsuccessful, attempts to resolve this but they have failed to communicate with us. I would caution anyone from entering an agreement with this company as you may experience difficulties ending the agreement.

Paid $780 over 6 months for ant problem and it was not resolved, just threw the money away…read morebasically.

Technician dependent. Some are helpful. Some talk on the phone the entire time they're at your…read moreappointment after showing up 10 minutes late to a 8-12 morning appointment. Helpful but wouldn't get off the personal call. Barely addressed needs by spraying. Bees never left. Two seasons of this. We will likely not use them again unless we can verify we no longer get the teleconferencer to service our place.

Completed a hornet nest removal. Quick response, great value and very professional. Definitely…read morewill use again in the future.

From the owner: Small, Local, and Affordable! Offering the best results with the safest strategies.read more

They were very prompt to call, and we had a very nice conversation. He was willing to stop by in…read morethe evening. Trouble was that he was in Pennsylvania and I moved to Indiana 8 months ago. Thanks for nothing.

Do not use this company. Worst customer service I have ever had. And they have no company insurance.read more

Jessie and Cara were great to work with. Extremely professional and their knowledge on pest control…read moreis evident. We came home from vacation to a wasp nest we couldn't access with spray. Jessie ended up being able to get us in early and take care of our problem quickly without trying to use predatory sales tactics like some other companies we encountered. Their pricing is also more reasonable than any other place we contacted and the quality of work is great. We will definitely use them again in the future!

Very professional service! They listened to our concerns and inspected the areas where we were…read morehaving issues. A treatment plan was discussed and put into action. The pests are gone, and we have the peace of mind that our house is no longer "under attack". If we have problems with pests in the future, we will definitely give them a call.

Had them put a total of 6 times and I still have the pest. $400 each visit but for what when my…read morelandlord keeps sending them out and then to still have the problem. Smh then the one time it's didn't even seem like they sprayed.

Does not properly/thoroughly do their job, thus wasting your $. Primitive record keeping of…read moreinspection, so when you call to ask questions, they cannot answer without reinspection. Could go on in detail, but don't want to waste my time, JUST AVOID THIS BUSINESS!!!