We have been a customer of Tele-Pest for the past 35 years…read more They have treated our property for mice, fleas, and other insects. We called them after we got pets and had a flea problem. That was when we started their service, and we have never stopped their service. I can say we have not had any of these pests for over 34 years due to their treatment. They use a product that is pet and child friendly. Our basement is free of bugs, spiders, mice, and other insects. They have always been professional, trust-worthy, and very easy to work with. They have the best prices in the business, do an excellent job, and have the same employees for all those years. I would definitely recommend them as the best extermination service in the area. Barry and Mary Saylor

James is a great guy. Very knowledgeable with quick and exceptional service. Products worked…read morequickly and consistently. Pet and kid friendly.

Chris responded immediately when I reached out to him and performed his services within a day. His…read moreprice was very reasonable. Our house is over 200 years old and presented a difficult yellow jacket location behind a downspout. He guaranteed his work and returned several days later when activity had not completely ceased. We called on him for a second, unrelated yellow jacket nest. He was there within a day once again and successfully eliminated the nest.

I contacted this business because I was getting gouged by a national exterminator to treat for…read morewasps every couple of months. Lancaster Pest was able to do the same service for half the price! I highly recommend this company.

Long-time customer from Lancaster, PA First, our tech is…read morewonderful. Customer service is a MAJOR disappointment and a big JOKE. Ever since they changed being able to schedule directly with the technician, it has become a mess trying to get consistent information. When I call the 877 number it says "welcome to Bug-Out". What is that??? (They don't seem to know either.) When they call me, the ID is from Terminix. Are you Ehrlich, Bug-Out, Terminix, or Rentinol??? We are scheduled quarterly for service, but receive NO NOTICE when they are coming. Have asked repeatedly for at least a weeks notice, but NOTHING. When I called last week, they said the tech was coming in the afternoon. When I called today to verify, they said he was coming in the morning. Thank goodness the tech gave us his number so we can verify times with him. Also just found out they are no longer scheduling our "regular tech" to come. WHY???? We have had the same tech for years. Apparently I have to call and ASK for the guy who has become very familiar with our home. There are so many numbers to call, yet no one seems to know what is going on. I am POSITIVE the techs are as tired of this as we are! DO BETTER EHRLICH... or whoever you are.

This company is an absolute clown show. We have been using them for many years, with the same…read moretechnician. Has has always done a very good job. About a year ago, we had several appointments fall through. Our technician told us that he never had us on his schedule. Every spring, we have an ant problem in the kitchen. I was scheduled for 8:00-12:00 on Monday. No one came. Scheduled for 8:00-12:00 on Wednesday. No one came. Scheduled for 8:00-12:00 today (Friday). No one came. When you call, no one can tell you anything about why your appointments are not happening. I see many reviews of the same. My friend had the same issue and switched to Dominion. I am scheduled for next week with Dominion. Meanwhile, I am still dealing with ants in my kitchen. No idea how this place is still in business. Never again!

After one phone call, Kuhn showed up to get rid of a bald faced hornet nest. Within 10 minutes the…read morenest was gone. Great service and price. Would definitely use them again.

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

John Tinger was the tech that came ,he was very polite,did a great job,was well informed about his…read morejob. would recommend him.

I have been using their service for roaches and mice, and have seen improvement since they started…read more4 months ago (no more mice and maybe 1-2 roaches between visits). My problem had only been getting worse with previous exterminators, so very happy with Akita so far ... they seem knowledgeable and thorough - and staff has been nice and easy to work with.

I left a review after attempting to fix the problem within the company. They sent the standard…read moremessage they send everyone saying they want to correct the problem and link an email for customer support. No one reached out. It's all lies. I'm changing providers today and you should too. What a waste of my time.

First agent who came to my house and told me that he couldn't do anything about moths. The ants did…read moreslow down, so I kept my second appointment. That was a waste of money and critical mistake. Second agent came to my home and followed none of my instructions. Sprayed exactly where I told them not to. This resulted in the loss of my honeybee hives as the areas I didn't want sprayed were high traffic bee areas. Agent came specifically for ants, had no ant traps. Gave me some kind of chemical in a vial instead, with no real instruction on how to use it. Backyard covered in conspicuous vole damage. Agent told me he could find no evidence of voles. This company has to be one of the most inept and incapable pest control companies out there. Of course, when I refused to pay the bill, was hounded to death daily until I paid it. I will NEVER do business with this company again. They are an embarrassment to their profession.

The sweetest, most understanding pest control everrrr…read more.. Spoke to Angela---- what greaaat customer service, absolutely, 10 stars if " it" would allow that ! THANK YOU SO MUCH!!! ***** UPDATE!!! ***** Another caring call this am From management ! Thank you! Truly; clear headed management here & wise employers & employees. Gotta KUDOS AGAIN! Thanks for resolving all. JUST CALL EM THEY ARE SOOOOO ACCOMMODATING

We debated on using Tomlinson Bomberger this year for 2024 lawn care as the service jumped its…read moreprice. We were assured by customer service that dropping down to Basic level (still $400+per season) would still get us a great result. Our lawn is a disaster. Patchy, brown, diseased and in stark contrast to our neighbors grass which directly abuts ours. They tried one "treatment" and then informed us it was 1) because we only purchased Basic plan and 2) for an extra $300 they would aerate and re-seed! I cannot recommend this local company (sadly). They did not deliver as promised and paid for.

Jessie and Cara were great to work with. Extremely professional and their knowledge on pest control…read moreis evident. We came home from vacation to a wasp nest we couldn't access with spray. Jessie ended up being able to get us in early and take care of our problem quickly without trying to use predatory sales tactics like some other companies we encountered. Their pricing is also more reasonable than any other place we contacted and the quality of work is great. We will definitely use them again in the future!

Very professional service! They listened to our concerns and inspected the areas where we were…read morehaving issues. A treatment plan was discussed and put into action. The pests are gone, and we have the peace of mind that our house is no longer "under attack". If we have problems with pests in the future, we will definitely give them a call.

This company has been a life saver. Navi and her team came out quickly and the pricing was very…read moreaffordable compared to other companies in the area. They quickly found the issue and treated the same day. I no longer have a rodent issue and thanks to her and team. Thank you