cheap, quick and easy! there's a lot of machines that are out of order (due to them being…read moreoverstuffed) but once you find one, they're good! The laundry attendant was very nice and answered our questions with the utmost respect. definitely will be coming here again.

Booked online storage via Radical, paid 5 pounds. When we arrived at store, was asked for an extra…read more25 pounds. A total scam. NOT to use storage there for sure!

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Conveniently located at Troy-Scott and Rt50...great service. You can spray self clean and vacuum or…read moreuse the automatic wash. I have been using the automatic washing and select the mid-as the most cost effective and efficient. You can pay as you go or get unlimited washing paid directly with your credit card. The billing is continuous each month. The quality of the washing is excellent. I have been a customer for years. The guys will also pretreat your car which helps with bugs or mud. We recently had mud rains on a trip to Iowa and the car sparkled when they were finished.

John had great service skills and was very nice. I enjoy this car wash a lot. Always great service…read moreand well worth the money.

Ive been going to finish line pretty much since they opened. Their quality has deteriorated. The…read moreemployees are GREAT! I have on several occasions left there with the back of my car still dirty. I talked to an employee and they said something was "retracted." Ive just noticed this happening in the last 6 months. Doesn't make a person very happy when you pay for a service and leave with a dirty car. I hope this gets addressed or I may have to quit.

I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.

I'm not good at keeping cars pristine. So, when I go, the car wash machine and workers usually have…read moretheir work cut out. I'm always very pleased with the results. If not, I have gone back thru a second time and they will allow me to pass thru to make it the best possible. Workers are always knowledgeable and efficient. Overall, It's a very good investment and value to get their little coupon books. I don't immediately have pics to share of my personal vehicles. But similar to each of these have gone thru the washing system.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

When you pull in off the street, all of the self-serve bays you pull straight through. However, the…read moreemployee wash bay you are supposed to enter from the other side, which I found out the hard way. It simply says "open" in a neon light - no exit or entrance sign. I pulled up and opened my door to take magnets off of my car before I pulled through. Some big redneck type with a scraggly red beard started screaming at me telling me, "No, no, you got to move right now! Like I need you to go now!" Being from out of town, but having lived in the area over 20 years ago, I'm not familiar with this car wash, but definitely has many friends that are. I will not be recommending such rudeness and poor customer service to anyone. Perhaps proper signage would prevent you from any insurance claims, especially when the logical thing is for all days to face the same way.

I've been here before and they did a so-so job. For $14, I don't expect a detailed clean. What I…read moredid expect was for them to clean the windows and wipe down the interior and vacuum. The vacuum job was okay, they got the big stuff. The interior wipe down was a joke. They only cleaned the windows on the drivers side. Didn't wipe down the dashboard, center console, or anything in the back seat area. I didn't look everything over before I left. Shame on me. I turned around to go back but there was 6 cars in line. Wasn't worth my time to wait again. I Definitely will find a new car wash to frequent

Did a good job cleaning the truck which was a hot mess! Muddy and just plain filthy. A few spots…read morethat they quickly came out and fixed. $32 with wax protectant with military discount. Very friendly and professional.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

I have tried this place three times and every time I leave with a dirty car. This time they let me…read morego through again because it didn't give me the ceramic wash and it did the second time but I still had soap all over my car when I got home and there's spots and streaks everywhere and still a little bit of bird poop. I will say this though... The people are always very nice and helpful.

I have to say the woman that was helping everyone get through the car wash was very pleasant and…read morenice to deal with. The car wash itself does not have anyone manning it instead there are signs that tell you to pull forward and when to put your car in neutral. This is the first time I've been to a car wash that does not have someone navigating you in it so I was a little nervous but I had no issues at all. The vacuum that I had must've just been so full or maybe had something stuck in it after the car wash because I did not have a very good suction. The only thing I would encourage the location to add are rags with spray on carts like I've seen at other car washes so people can wipe down the insides of their car without having to buy some thing from the vending machine. I think this is a nice bonus to add.

Extremely disappointed with my experience at Crew Car Wash. The attendant was very rude,…read moredisrespectful, and completely unprofessional. Asked if I wanted upgraded wash and I politely said not at this time and he said "didn't f***** think so" Customer service should be a priority, but that was definitely not the case today. I paid expecting decent service and instead was treated poorly. Because of this experience, I would like a complimentary membership to make this right. I hope management addresses this issue seriously.

I enrolled in their unlimited car wash scheme with the understanding it was $28 per month to find…read moreout they just charged me 49.99. nope

I'm teetering on a 2 and 3 star. And it makes me a little sad to leave it there. Here's my deal…read more I called to make an appointment to get my car detailed after seeing the yelp deal for 50% off the Ultimate Detail. I told him I had the coupon, what my car was and when I'd bring it. He told me it would take 2 hours-no kids, pretty clean car. I gathered my ride, planned the pickup time (I had to be at court later), and dropped it then. First off, when you go to the garage, it's not entirely clear where to pull it in (across from Jimmy Johns, "Reserved" entrance). Found that, but then I didn't know how to open the gate. I called Rocky at the Wash, but was holding up all the traffic. You have to push the button and the operator will open it. Ok, that's done. I get there but the owner, Rocky, wasn't there. I left my keys in the drop box, assuming he knew the appointment. Fast forward 2 hours. When I called, he said it would be ready at 11:45. After getting my ride to take me up there again, I hand the coupon for a DETAIL over, "that'll be $12.50", "huh?", and turns out all they actually did was wash the outside. What?! Called my ride, he turned around and came back to get me. I wasn't going to miss this opportunity for a good detail! I called again at 3:30 and he said I could come get the car. After hanging out at Starbucks for a while, I headed over. They insisted it was ready. Check out the photos, was it ready? $125 detail job ready? I planned my whole day around this, as I don't work downtown. The outside wash/wax gets a 4.5/5. There were still very dirty areas related to the outside but they were inside doors. But this is an expensive detail! Wax job was lovely, however. The inside left a lot to be desired. Mud was still in a few spots on the seats (when I got home I wiped it off with a cloth...), dirty cup holders, dirty door handle, dirty glove box, etc etc etc. See photos. Who would pay $125 for this? Not me. I'll be back to my regular General Grant Car Wash for a $20 wash/wipe and splurge on the $50 express detail which is much better than this! Maybe I didn't leave it long enough, maybe because I had a coupon (I told him I was reviewing), maybe they didn't like my car or I didn't look rich enough (I have $$ to spend, folks). I have no idea. For those that work downtown, you might have a better relationship but new-comers, I'd go somewhere else.

I could not have been more impressed with Rocky's work at Complete Auto Wash & Wax. He did an…read moreabsolutely phenomenal job taking my car - which usually transports my two dogs - from covered in fur to completely spotless. Rocky is a wonderful guy and he will work hard to ensure you are completely satisfied with your detail.