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Rapport Connect

5.0 (1 review)
Open • Open 24 hours

Services - Rapport Connect

Data recovery

Mobile phone body repair

Remote access services

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10 years ago

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Fix-It Computer Repair - Laptop Upgrades

Fix-It Computer Repair

(2 reviews)

Clintonville

I needed to replace my hard drive. I started receiving errors on 2 year old Dell Inspiron computer…read morewith Intel 1TB hard drive. On startup (suddenly) I started seeing a Dell Alarm screen reporting bad disk sector(s). I have MS Windows 10 - Office 2016. One very knowledgeable tech came and looked at it and his opinion was it was a "false positive" and to simply continue backing up which I did for a while... backing up around 400,000 data files plus two (current and archive) Ouitlook .pst files. I also purchased a replacement 1 TB hard drive ( Samsung 1 TB 870 "EVO SSD hard drive and SSD/HDD mounting frame at Microcenter.... just in case. Being nervous Nellie myself I finally researched to find another reliable computer expert tech to replace. Luckily I cam across Justin Brown at Fit-It Computer Repair - Columbus OH. Justin came and picked up the computer and returned it the next day. He basically mirrored the entire drive to assure that it would be exactly the same as the old system ... this basic copies .. sector-by-sector and installs on the new disk the great advantage being ... none of the software has to be reinstalled and none of the settings ... a mirror of the original. I could not be happier and to add to it Justin is very competent and a great person to work with. I would give "10 stars" if I could.

Justin was great. He had my computer fan replaced and QuickBooks problem solved very quickly and…read moreset my machine up for fast & efficient automatic backup so I would not lose any data ever. He did this so quickly, he even had time to set up my boss's computer for automatic backup as well to protect his data. And at a very reasonable charge for service. We will be customer's from now on. Kim - Gahanna Ohio

Quality, PC

Quality, PC

(7 reviews)

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

Rapport Connect - itservices - Updated May 2026

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