Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Took all my grandmothers handwritten recipes and turned it into a cookbook with the help of first…read moreimpressions. The cookbook turned out wonderful I gave it for Christmas gifts and my family has also sent them around the US for Christmas gift to different family members. They even gave me some suggestions on finishes and how to bind the cookbook. Grandmas recipes will live on in many homes and kitchens. If I need anything printed they would be my first go to to get the job done. The turnaround time was also very good. Thank you for a job well done look forward to doing business with you in the future.

Their online portal for designing and ordering business cards is brilliant!…read moreThe cards are delivered right to our employees homes. They're fast, efficient and professional. Thank you First Impressions for simplifying my life!

Really nice people helped me with everything I needed. This place has everything, and I mean…read moreEVERYTHING that any business will need! I will be coming here at it and you should too.