Showed up 5 hours late, then took lunch. contacted sales and the project manager and I got was uh…read moreuh uh. after spending 2 hours on the phone and wasting a day off, the cancelled the job and left. look else where, not the same Suttons as it was.

Had to have my roof replaced, looked at roofers on google and I looked at the reviews. Sutton's was…read moreabove all other when I read many reviews. Chris came to my house, explained in detail the work they perform, showed me the best way to solve my problems of my 20 year old gutters. He was very knowledgeable about this type of work. He took pictures, shared them with me and explained what needed to be done. The employees were very good, friendly and hard workers. They were dedicated workers who worked and produced a quality job. They finished, gather the trash, ran a roller magnet to make sure no nails were left after the job. My roof looks great and very satisfied with the work done by Sutton's employees. I would recommend them highly.

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

We have been paying them and it's been a month they haven't picked up our trash in a month the…read moregarbage guy was saying there was something blocking our can there was nothing blocking our can but I moved the can ummm still he hasn't picked it up it's overflowing!!! We are going to be switching services!

I don't know how they are as a roofing company but I do know that I rented a house from this guy…read moreand he stole everything I own and currently stalks me 2 years later and I wish I was making this up but I do stand behind everything I'm saying so On top of that then he wouldn't got a protection order because when he stole all my stuff then he hit behind a protection order so be very wary of dealing with this thief

I had replacement windows installed by Midwest last Monday and they are everything I hoped they…read morewould be. They look so nice and are easy to operate. The cost was very reasonable and a lot lower than other estimates. I will definitely use Midwest again if the need arises and I highly recommend their services.

Midwest replaced 11 windows in our house. I got an estimate from another company and it was almost…read moretriple for the same windows. When the two men showed up to install the windows , they were very polite and seemed to work well together. We are very pleased with the windows, insulation, trim,caulking and left nothing behind. Done in a day and right on schedule. Can't say enough about this company.

I had to report AJ Towing on clear lake in Springfield. I reported company to better business…read morebureau after finding out that he not a legit business. He should not be towing cars.

Absolutely terrible communication!…read more I had contacted Glass Doctor in regards to replacing a $130 framed mirror that arrived shattered from Amazon during shipment. I explained to the owner that it had arrived broken and that the Amazon seller was reshipping a new mirror. I had questioned whether it was worth replacing, but if it could be done for a reasonable amount I would like to keep from throwing away a beautiful metal frame. Owner stated they agreed, I gave dimensions of mirror and owner stated it would cost $50. I dropped framed mirror off and didn't hear anything until I called 2 weeks later. Owner stated the mirror was complete and I could pick up. The following morning I went to pick up the mirror. However, owner was not present and when employee went to charge me there was no ticket on the item. The employee called the owner and after some discussion I was told it would cost $120! I stated I could have purchased a new mirror for $130 and that I had been quoted $50 initially. There was zero communication in letting me know that it would cost more than double the initial quote. Had I known I would not have had it replaced. In the end I ended up paying $75, which is still more than I had been quoted, but not the $120 they had tried to charge me. I absolutely will not do business with this company again and will not recommend any company, such as this one, that bait and switch their customers.

I found tyler on Facebook and he did some painting for me, as well as a bathroom remodel. I am…read morepleased with the outcome and will be hiring his services again. I called multiple places for quotes and he gave me the best value and quality, exactly what I was looking for.

From the owner: I offer my services to springfield,chatham,jacksonville, and surrounding areas. I have 6+ years of…read moreexperience in the residential remodel and construction field, providing me with ample knowledge and quality craftsman. Some of the services I offer are kitchen remodels, bathroom remodels, painting, deck builds, window and door installation, and many other services. You can message me here to inquire about a job or contact me at 217-441-3747, and I will be glad to help you out.

I had a consultation today from Bob to take a look at my roof. He came over the same day (after…read morehours - so I could meet him after work) and gave me an honest status update on my roof. He told me I had a bit longer. I really appreciated his expetise and honestly - and will be sure to do business with them in the future. Blake Champaign

Almost a year ago we made a call to our insurance company about the winds that came through and…read moredamaged our Cedar Shake roof. We worked tirelessly with a couple other contractors before Jeremy the owner of Copper Creek stepped in. Not only was Jeremy knowledgeable and easy to work with, he was patient in working with our Insurance company and getting our entire roof replaced. His professionalism showed through the whole process. The roof we had put on was not a simple slap on and go on your way. Our roof had lots of peaks and valleys and presented many obstacles in working with a new product. Jeremy and his crew made sure every detail was taken care of. The work cite each day was cleaned up. We are extremely pleased with our beautiful roof and we recommend Copper Creek to everyone!!

First appointment I made they double booked and can't show up, we reschedule for the following…read moreweek. the day before I tell them I need to reschedule, as it's not going to work. The guy then still shows up goes to my neighbor's house and the following day sends me an estimate for my neighbor's house. Not only is he not competent enough to read an address on a map, or that's plastered all over the house but the guy shows up to do a roofing estimate without a ladder

Until now, I was happy with Vorhees. 2 Months after ordering windows. still np windows Called left…read morea message, no return call. Called again got Don on phone , said be doing them soon. Week later still no return call and still no windows. Might want to think twice