First off, we were welcomed by the best, most down to earth salesperson ever, Joshua Titus Weston…read more My sister was looking for a new travel trailer and discussed all the points she was looking for with Titus and he got right to work taking us around to several models. Titus took the time to explain details and didn't make us feel rushed or hurried to make a decision. He was kind, funny, friendly and helpful with suggestions and his expertise. We love the trailer we chose and when we came back the next day because we had some questions, Titus was there and greeted us with a smile and hug and took the time to help us with the questions we had. Just an all around great experience with camping world and especially Titus. We can't wait to get out and camp in our new trailer. Thanks camping world, and Titus, you are the best hands down sir! Thank you so much.

UPDATE: I waited over a year before re-visiting and updating this review. As of today, I would…read moreabsolutely NEVER suggest that anyone use this repair shop. EVER. When my husband and I went out of our way to drive through Lubbock in an attempt to get our RV either fixed or totaled after a year of waiting on an estimate. I naturally sent my husband to go talk to the service manager, Kyle Bovee, so that I would not be arrested for my reaction. Kyle Bovee was extremely friendly to my husband and stated that he was "more than willing" to help us resolve this issue and he was "willing to do whatever it took". We spent 2 days working with our insurance agent, Kyle Bovee and emptying our RV. THE MOMENT WE LEFT TOWN, Kyle Bovee stopped replying, stopped helping and refused to get our insurance company what they needed. In the long run, all he had to do was state that they were unable and ill equipped to perform the work required....he could have worked with a manufacturer to get estimates from them or literally any repair shop that has any large rig capabilities. However, he chose to ignore us and cause over a year of stress and anger. In the end, we ended up having to go through our insurance company just to have them FORCE camping world to work with the manufacturer to get estimates...just to get it totaled. IN ADDITION, they had already accepted the insurance money and were just sitting on it....no communication, no plan to repair...just took the money and let everything sit there. To top it off, they also "misplaced" our motorhome and couldn't find it for over a day. The entire operation is a joke. In total, once we actually got the process moving by having the insurance company force their hands, it took all of 2 weeks to get the RV totaled....after OVER A YEAR. Kyle Bovee didn't even assist with this process and stopped returning the insurance company's call as well. Luckily, someone working under Kyle Bovee was willing to help and actually do what was right. Like I said, I waited over a year to pass before I updated this review to ensure that I still felt the same way...and it still makes me angry. I genuinely hope that Kyle Bovee has been fired and has found his proper home working in fast food or something along those lines. INITIAL REVIEW: I would leave no stars if that was an option. We delivered our motorhome to them just shy of 1 year ago to be repaired...STILL HAVE NOT RECEIVED AN ESTIMATE. I have been told over and over that I'll have it in a few days and still nothing. The original service manager left or was fired somewhere in this process and they completely dropped the ball on our unit....to the point where they literally couldn't find it for a few days. They did find it, but only after I got my insurance agent involved who has been trying to work with them directly on my behalf. After this, they tried to tell us that they did not have any insurance or damage information so they needed to start over and get us an "accurate quote". Which I STILL HAVE NOT RECEIVED. They are now ghosting both of my and my insurance agent's calls, emails, etc. Even requests to speak with management are going unanswered. I can't wait to be passing through there in a few weeks and surprise them in person. I hope they're ready.

A much needed and fantastic addition to the limited selection of outdoor stores in Lubbock. Baker…read morehas a decidedly more leisure in the outdoors approach featuring more boats, daily clothing, and fishing gear. If an easy going day on the lake angling in the sun is more your speed, this is the place for you. That said, there is a decent selection of camping and hiking gear. Sea-to-Summit is the most noteworthy brand in this category. There is quite a lot of selection from general camping needs to specific high quality sleeping systems (sleeping bags and inflatable pads). Black Diamond headlamps and trekking poles. There are tents, but I can't remember the brands specifically offhand. Ultralight dry sacks and heavier duty dry sacks to pair with the boats. There are even Mountain House and Peak Refuel dried meals. Clothing galore, to include lots of casual short sleeve button downs, camo patterns, lightweight full cover fabrics for fishing under the hot sun, and a great array of winter jackets and pants. Some major brands are Fjällräven, Sitka, Outdoor Research, Mystery Ranch. A huge assortment of hats. Shoes and sandals are of course a given. This includes my personal favorite shoe brand Topo Athletic. My review is non-exhaustive, and this place is unexpectedly huge inside. A relatively recent addition is spirits and beer available to drink while you browse the selection (free of charge, I might add). Nothing like a little alcohol to lower the purchasing inhibitions! The store owner, Garrett, is a great guy and easy to talk to about anything regarding gear and the great outdoors. In particular, I used this store to help outfit me for my Appalachian Trail hike and his camping experience came in handy for bouncing ideas off of. Absolutely worth a visit!

From the owner: Baker Outdoors is your destination for premium outdoor gear and apparel, serving West Texas and…read moreEastern New Mexico. We specialize in hunting, fishing, paddle sports, travel essentials, and offer a curated selection of apparel and accessories for every outdoor lifestyle.

This review is for the nice man that works there, i can't remember his name unfortunately. I went…read morein a few times to look a knives & ask questions before purchasing a wedding day gift for my husband. He gave me very helpful recommendations and was really great about balancing helping me & another man that was in the shop. I picked out a Kershaw and got the blade engraved. He told me it would take a day or two & he called a hour or few later to tell me the knife was done. The store is clean & they have a wide selection. I'm thankful for his help in picking my husbands wedding gift. He loved it!

I just bought a CRKT Deviation. The employees were super helpful. I looked through their whole…read morestore and they were happy to show me whatever I wanted to see. Some of their prices were great, like Benchmadeand and zero tolerance. Other brands like CRKT, TOPS, and Ka-Bar had a mark up. I guess that is fair, they have to pay rent in the mall. The knife I bought did not come in the original box, they said it came from the factory that way. I assume that someone took that knife as a return and they didn't include the original box so it was placed in a jewelry gift box. That would have bugged a lot of people that save the boxes and the knives together, but I threw the box out after I have the knife.

The absolute worst customer service. Everyone stands around talking, too busy socializing to help…read morecustomers. No manager to be found. Maybe the manager was one of teenagers socializing. Lots of other places to buy UA, On Cloud, Lulu and Oakley's that are willing to help. Not going back!

DO NOT ORDER FROM THEM ONLINE. I was given the run around for 3 days, claiming my order was never…read morereceived until ultimately the items were out of stock after having "processed" my order. They did nothing to rectify the situation. I'm sure shopping there in-store is fine but I refuse to do business with them anymore regardless.

Wow. Totally ignored at the firearms counter. 3 employees, 1 customer besides myself. Ya lost me…read moreand my purchase.

Your basic general active life and outdoors store. Hunting, fishing, camping, hiking, most popular…read moresports. The guns section is well stocked with accessories. The camping and hiking is mainstream brands without much regard to weight. If you want cheaper but smaller selection head over to Walmart. Prices are high as usual for a specialty store. It's usually pretty quiet and dead inside. They staff decently enough that you can always find help. Most of my outdoor gear I buy online but academy works in a pinch.

First off I have always found what I was looking for in this store.. but I knew what they carried…read moreand why I was going in there. To all those reviews that cry about not being told hello.. get over it.. that is actually what I like most about this boutique! I hate shopper stalkers and this store is small.. if you need help and you ASK.. they will answer anything you need.. if not then you are free to look around without feeling pressured to buy because someone is staring

No face mask policy, rude staff, and limited inventory. Never made a purchase. Amazon works for me.read more

In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

I absolutely love Troy's. The employees are all very friendly and knowledgeable, and won't try to…read moreupsell you on products. They carry everything you need to hit the slopes, across all price ranges too. Their ski/snowboard rental prices are much better than what you would pay at the resort, and the same goes for their board maintenance and repair costs. Please support businesses like Troy's over large corporations. These people truly care about what they do. The last time we visited, we told them where we were headed to ski and they even pulled up the resort's live webcam to see the current conditions! Keep up the great work!

I believe it was the owner who helped me, was extremely helpful with boot fitting!! They have a…read morepretty wide selection given it's the end of the season. Pricing was also very reasonable!!