I've had an overall disappointing experience with this practice, and unfortunately I can't…read morerecommend them. The midwives themselves have been great. They are kind, knowledgeable, and supportive, but the front office and administrative side has been consistently frustrating. The administrative staff is disorganized and unprofessional. They frequently mix up appointment times, give conflicting information, and make even simple tasks feel unnecessarily difficult. They don't use email or an online portal to send updates, test results, or appointment confirmations, which makes it almost impossible to keep track of anything. Everything has to be done by phone, and the communication is often curt or dismissive. Another major frustration is that any time I need bloodwork, I have to schedule a completely separate appointment with a third-party lab instead of being able to do it in-office. This makes routine prenatal care far more inconvenient than it needs to be. I really wanted to have a good experience here, especially since the clinical care from the midwives has been positive, but the front-office management has caused so much stress and confusion that I'm choosing to switch practices. I hope they improve their administrative processes and communication in the future.

The doctor is amazing! I had a great experience. He was very knowledgeable, caring and made me…read morefeel extremely comfortable. His staff is very professional. I plan on coming here annually for as long as I live in the area.

Dr. Abell is a fabulous ob/gyn. It's been my experience that the vibe you get from the office staff…read moreis telling. That is true in this case. The office staff takes ownership of my questions/concerns. Gets answers and stays courteous. Dr. Abell advised me to have a procedure, under general anesthesia. As with many things related to female reproductive health my concern were the lab results. Dr. Abell is generous with her time, well informed and shared with me that while the results could be problematic, she'd seen four cases of the thousands she'd performed over a lengthy period (I don't remember, 5 years, 10 years) were positive. That changed my outlook from bracing for the worst to expecting the experience to be unremarkable - which it was. The remarkable bit is how wonderful have been my interactions with every member of the team. I wish every physician shared her approach. I can't say I'm looking forward to my next visit - she is a gynecologist but, I trust I'm in good hands and will be treated well.

Love love love this doctors office! Clean, quick, up to date and great staff. I would recommend…read morethis office and doctor to anyone.

Review Dropped as a…read morePatient for Advocating for Myself Emergencies happen, but respect for patients, their time, and their health should not be optional. Based on my experience, I cannot recommend Dr. Pinheiro. My surgery was scheduled a week out, and today's pre-op appointment was supposed to prepare me for it. After waiting 30 minutes on telehealth, I called the office and was told she had an emergency C-section. I completely understand emergencies happen, but I was never called, no voicemail was left, and this was not the first time I had an issue. Out of the four appointments I had with her, she was more than 20 minutes late to two and didn't show up at all for the last. When I spoke with the manager, I explained that I felt nervous and uneasy about moving forward with surgery because I hadn't been able to go over what labs/test needed to be done. I felt brushed aside as a patient. Instead of reassuring me, I was told Dr. Pinheiro was willing to pass along my records to a new provider. I was still willing to proceed and was scheduled to speak with her, but right as I logged in, the manager called back to say Dr. Pinheiro was no longer comfortable performing my surgery because I had expressed discomfort. In other words: if you speak up for yourself, this doctor may refuse your care--even if you've been in pain and bleeding for months. That is exactly what happened to me. I now have to start over with a new provider while still in discomfort.

I love my Gyno so much I followed her when she left a major medical organization to start a private…read morepractice. This "boutique" women's care office is located in midtown Ventura and you might not even know it's there! Bordering on inconspicuous, you do see a slight pink hue to the building. Don't blink cuz you just might miss it but you'd be missing out on some wonderful personalized care for your lady temple. I have referred several patients to this practice as well. Friendly staff and welcoming environment makes this feel like a safe place to get the quality care you deserve.

They were initially very helpful in getting me in for an appointment quickly. Unfortunately, they…read moreare not so great with understanding billing practices. They quoted me a much lower price than what I ended up being billed. They also misunderstood my insurance and stated that my insurance would cover something it wouldn't. Triple check everything they tell you in terms of cost or pay cash. I wish I would've just paid cash. I would've prevented a lot of headache. I'm still trying to clean up the billing issue eight months later.

Very welcoming staff and an easy process for my girlfriend and I. Thank you for the supportive…read moreexperience!

As I approach the birth of my second child, I am reflecting more and more on the birth of my first…read morechild, who was delivered by Dr. Steen. I originally found Dr. Steen prior to pregnancy after doing my research with recommendations and reviews. I saw all three doctors at Main Street OBGYN throughout my pregnancy. Dr. Steen ended up being the doctor on call toward the end of my labor and delivery. Like most moms, I went in with a birth plan, however, I realized that things could change. I ended up on Pitocin. At one point during pushing, Dr. Steen asked if I wanted to up the dosage of Pitocin, to which I responded no. My husband later told me that he observed Dr. Steen directing the nurse to go against my wishes and increase the dosage. During such a vulnerable and painful moment, it was important to me to feel that my consent and decisions were being honored. Unfortunately, they were not.

Amazing staff and physician. I'm so happy I finally found a doctor who was able to address my…read moreconcerns and listen to my history. I am absolutely pleased. Highly recommended for OBGYN medical care. Dr. Steen goes above and beyond as does her staff. Also, beautiful practice! Erika R.

I was excited the doctor returned my call directly. I was crushed when I was told (after responding…read moredirectly to their questions) my appointment day/time was given to someone else. If it was that much of an urgency, the office should have ask for my information before giving me an appointment!

What an amazing experience! Usually not what most women say after their annual exam. Dr Lara is…read moreextremely knowledgeable, compassionate, concerned, and so many more superlatives. It's like visiting with a good friend who puts you at ease. So fortunate to have found her!

I must say that I am very pleased with the level of care I received from Dr. Nishida and his staff…read moreduring my pregnancy and through delivery. They were always kind and pleasant to deal with and very attentive to all needs and concerns. I was listed as High Risk and I felt that Dr. Nishida had great knowledge in how to care and assure me and baby were healthy throughout the whole process. He has a funny sense of humor and will definitely make you laugh. He is very informative and gives you all the details and explains everything. Which is so great if your someone like me who needs details for assurance :) Delivery of cesarean went really smooth and he did an excellent job on the incision and surgery in general. He kept a light fun attitude during the procedure which helped keep nerves calm. So far my recovery has been much easier this time around than with my previous cesarean from another doctor. I highly recommend him. :)

I switched OB's because my last doctor was horrid. From my first encounter with the front desk, to…read moremy nurse and then Dr. Nishida, every worry I had (from my previous OB) has washed away. Dr. Nishida is great! He is kind, a bit dry but not bad, and listens to you. He may disagree but he offers his opinion very kindly and in a manner in that makes you think, rather than feeling slighted or judged. I walked in to his office thinking I would have to ration out every reason I believed I had PCOS and he cut me to the quick recommending we do the testing to see what was going on. He seems to have compassion for his patients, which is something I didn't experience with my last OB. Also, the wait times in his office aren't bad at all. You may wait 5 minutes to get into an exam room but they are very quick.

Horrible customer service at the front desk . The receptionist was rude and spoke to me as if I…read morewere a child . She didn't even tell me her name nor was she wearing a badge so I could write it on here. I called before the appointment because I was running 5 minutes late and she told me it was ok and my daughter would still be seen . Once I came in and was waiting for more than an hour ( while at least 10 other children had come in and out of seeing the doctor) I asked what was happening and she then told me she had cancelled the appointment and rescheduled it to an hour and a half later. I asked her why she didn't tell me and she said nothing . Then told me I could call tomorrow morning at 8am to see if I could get a same day appointment but those appointments are only for emergencies ( I worked in the medical field before ) the appointment is a check up so she was basically trying to get me to leave knowing I wouldn't get an appointment for tomorrow . She never once smiled at me or any other patients who came in, the most unprofessional thing I have ever seen , the people who run the doctors office should be ashamed of themselves for having such a horrible person representing their office as soon as they walk in

I was absolutely terrified for my biopsy appointment here. I made the mistake of going down the…read moreinternet rabbit hole beforehand and sent myself into a panic. Thankfully Dr. Wards was absolutely incredible. So much so that I had to take the time to write this. She made me feel so comfortable, answered all my questions, didn't push me to do anything I wasn't comfortable with. As a Black woman, these types of appointments can be really intimidating and often times traumatic. I feel incredibly lucky to have had the opposite experience and I'm leaving this review for anyone who is as scared as I was. I felt like I was in safe hands with Dr. Warde. She even went above and beyond to put calming music on. We are lucky to have women in medicine like her! Highly recommend!

Dr. Ghiai is skilled and competent at her work. However, I was disappointed with the staff's…read moreattitude and communication. They don't answer calls at all and fail to call back even after leaving multiple messages. When I asked why they don't respond, the staff member said it's due to a high volume of calls. As a result, I had to visit in person to make appointments or ask questions. This experience was quite frustrating.

I would like to start out with She may be good at what she does but you are only as good as the…read moresupport staff. The hours of operation have to be mythical. Its nearly impossible to reach a live person during normal working hours. After calling several times with urgent messages left for Dr Ghiai to please call me back to discuss my next steps after very disturbing news we are still in the dark. There is a major disconnect in the office. After 4 days of calls and messages we still have not been called back. STAT orders sitting and not been placed and I can go on but I am not wasting any more energy. Find another OBGYN

Love love love this office! The midwife Erika was so nice and understanding with it being my first…read morechild. I was paranoid about everything and she was always reassuring and going above and beyond. I met Dr. P a couple weeks before I gave birth and I knew immediately that I was going to like her. Liked her then and liked her at my delivery. I've never had an issue with the office staff, they've always been friendly. Now I recommend this office to everyone!

Perhaps new management? I decided to try this office again since my primary asked me to (she really…read moreloves this office). I was told I'd see Dr. Pattamakom but saw Dr. Cedar instead. I really like Dr. Cedar! She listened and explained everything so well to me. She was open to ordering additional test and offered to do hormone replacement therapy with me. The office is much friendlier now! The receptionist are very kind and quick. I'd recommend it!