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    Ratelle's Embrodiery

    5.0 (2 reviews)

    Services - Ratelle's Embrodiery

    Clothing alterations

    Clothing mending and repair

    Ratelle's Embrodiery Photos

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    Sunrise Cleaners & Alterations - nurse costume with uneven stitching

    Sunrise Cleaners & Alterations

    (99 reviews)

    $$

    I don't usually go out of my way to write reviews unless I've had a particularly strong experience,…read moreunfortunately, this is one of four of them. I've given this place multiple chances, hoping things would improve, but each interaction has been disappointing. The woman who answers the phone and works the front desk (I'm not sure if it's the same person) has consistently been rude, curt, and lacking basic customer service skills. It makes the entire experience uncomfortable and unwelcoming. Additionally, despite advertising leather cleaning services, they refused to take in a leather item, which was frustrating and confusing. "Top 10 Best Leather Jacket Cleaner in Martinez, CA - Last Updated December 2025 - Yelp - Sunrise Cleaners & Alterations" At this point, I won't be returning or recommending this business. It's disappointing, as they've lost what could have been a loyal customer.

    Make sure you specifically ask how much your alterations will cost while they are pinning…read moreyou/taking your item. Do not trust any estimates (i.e., pant hems cost 20 dollars). When I was shocked by the price (2 1/2 times the estimate), the owner told me that it was my fault for not specially asking for an exact quote and going off the front lady's estimate. Personally, I would request a quote in writing. See the picture for the response the owner personally messaged me on Yelp after I posted the above paragraph. (She also yelled at me on the phone.) It's their job to give accurate and transparent pricing.

    JUS Clean Comfort

    JUS Clean Comfort

    (85 reviews)

    $$$$

    I dropped off a dress to be cleaned before my friend's wedding, which happened to be Thanksgiving…read moreweekend in Southern California. I was told to pick it up at a certain time, but due to some sort of miscommunication, by the time I arrived the store had already closed early because of the holiday. Since Thanksgiving was the very next day, I figured I was out of luck and started mentally preparing to find a different dress to wear. I called the store anyway and somehow managed to get in touch with the owner. He explained that they had closed early because of Thanksgiving, which I completely understood. But when I told him my situation, he did something I absolutely did not expect. He said he was about 40 minutes away, but insisted on turning around and coming back to the store just so I could get my dress. He drove all the way back, opened the shop for me, and then had to drive another 40 minutes again afterward. I honestly couldn't believe it. That level of customer service is incredibly rare these days. He went so far out of his way to help me, especially right before a major holiday. Truly 10/10 service. I'm so grateful and will absolutely continue coming here. Highly recommend!

    I absolutely love coming here! The owner is such a kind man and the team is great here. -- always…read moreremembers my name and genuinely asks how I'm doing. It's that kind of personal touch that makes a big difference. My clothes always come back feeling fresh, smelling great, and looking perfect. Plus, the turnaround time is super quick. Highly recommend!

    Ratelle's Embrodiery - sewingalterations - Updated May 2026

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