A flood in my apartment resulted in my need for rug cleaning for two Persian carpets, sized 9x12…read moreand 6x9. It was a pleasure to deal with this hard-working, professional family business. I scheduled a pick up and indeed they arrived on time and removed the rugs with no problem to their truck. I called to schedule the delivery back to my condo and, sure enough, they arrived on time. The rugs are very nice and I am happy to do business with this family anytime. They are polite, professional, and very pleasant to deal with.

We have used Capital Rug in previous years and found their service was great (prompt, courteous,…read moreprofessional) so I felt confident using them again. Unfortunately, it's been over a month now since I've seen my rugs -- three times, Capitol Rug promised to deliver them and they have never showed up. At this point I'm left wondering if they lost or damaged my rugs and just haven't told me. I'll update this if I get my rugs back, but I can't imagine recommending this outfit that communicates so poorly and repeatedly fails to meet their basic commitments, and for all I know, has lost every rug in my house.

We bought two rugs from Mr. Parvizian last May. We were away for the summer, and when we came home…read morein the fall, we set them up for the first time. They looked beautiful and were perfect in our living and dining rooms. But it didn't take long for our puppy to spit up (twice!) on the beautiful new living room rug. I tried to deal with the stains myself, thinking since they were just clear "water," not actual vomit, it would be easy to blot them out. Silly me. (I later learned that puppy spit-up has acid bile in it, which eats away at wool if not promptly and properly treated.) The stains were still there the next day, so I turned to the internet and, alas, followed the instructions from several of my go-to reliable sourced sites for such issues--I mean places like Consumer Reports and Good Housekeeping, not just random DIY posters. Anyway, after applying a paste of baking soda and Dawn (benign, right? wrong, wrong, wrong!), things went from bad to worse. The stains were now huge and they were BROWN. In short, my beautiful blue and white rug was pretty well ruined. In despair, I did what I should have done in the first place--I called Mr. Parvizian. I explained what had happened, and he came out to the house after work a couple of nights later to have a look at the rug. Even though this was clearly user error (he kept scratching his head at "baking soda") he and his helper simply loaded the rug up and took it away, telling me he would see what he could do. A few days later, he called to say the rug was ready, cautioning us that it was "better," but not perfect. My husband and I drove to the shop to see what, if any, improvement had been made. The rug was laid out on the shop floor, waiting for our inspection when we arrived. It looked amazing! The spots had not only disappeared, but the entire carpet had been cleaned, and the stains were undetectable! So this sad story with the happy ending has a few takeways: -Do not, under any circumstances, try to clean your own rug if you don't know what you're doing, no matter what the internet tells you!! Baking soda is not an appropriate solvent for cleaning wool rugs! Puppy spit-up is very damaging to wool! -Go to Parvizian Rugs, not only for purchasing a beautiful, well-priced rug, but for the amazing and caring service. It was truly above and beyond, because this whole sorry episode was my fault--and really, Mr. P. was not obligated to do anything for me in the situation. He took it upon himself to take responsibility and to remedy this because he wanted a happy customer. That's pretty exceptional in this day and age. Thank you, Mr. P!

This is about carpet cleaning. I should have trusted my instincts and left when I saw a rug being…read morecleaned on the sidewalk. I also smelled bleach which Mr. Parvizian denies using for fringe cleaning. The next clue was the condescending way Mr. Parvizian treated me when I brought my machine-made rug into the establishment to be cleaned. He told me my rug was not worth the price of cleaning. About a month after cleaning the fringe started to disintegrate. The response from Mr. Parvizian was that machine-made rugs have synthetic fringe and they are not responsible. The fringe is cotton, we had it replaced 12 years ago after a vacuum cleaner mishap. Then he stated that the rug was stained, which it was not, we do not have animals and our children have been out of the house for over 20 years. The last communication was that I signed the contract that in a roundabout way says they are not responsible for any damage to rugs being cleaned.

Chris not only conducted a top quality pre-purchase inspection of our well water system but he was…read moreextremely helpful to us in diagnosing and remedying a post-purchase issue. He went above and beyond, fielding my calls and explaining next steps in a clear and concise manner. We highly recommend 1st Choice.

I cannot say enough good things about Chris and his company! Chris came as a recommendation from a…read morefriend and did an amazing job with our new home inspection. I'm a first-time home-buyer and Chris was so great about explaining everything to me and how everything works. He is very skilled at his job and also a nice and friendly guy to be around. And on top of all of that, I think he charges a really reasonable price...and he got the report to us the same night! Thank you, Chris!

Carpet smells great and best price. Lou was responsive and flexible with his schedule to squeeze me…read morein.

Maurice really did a great job with my carpets and stairs. He was very professional and affordableread more

It took no time and was not expensive. The fat old guy though is an a..hole. I guess he spends a…read morelot of time arguing with people because that is all he wanted to do with me.

Came in early for an appointment i had. waited less than 5 minutes to be brought back. i had to get…read morefingerprinting done for maryland board of nursing. the guy who served me was very informative and polite. talked me through the process and was knowledgeable on what to do after. i will be visiting again when i need my fingerprints redone! well worth the price for speed and customer service!

After purchasing a new home I found that the main line to the septic tank was clogged. I had never…read morehad a septic tank before and the plumber who unclogged the pipe advised that the septic tank neded to be pumped asap. I called Adams-Liming and within two days they were there. Since this is a second home I was not present at the time but was able to make alternative payment arrangements with them. They faxed me my paid receipt when the work was done. Excellent service quickly provided for a very reasonable price. I highly recommend this company.

Just had Austin install out new Whirlpool microwave. He was here on time and did and excellent…read moreinstall. The wife and I are very pleased with his service and would recomment to everyone we know. His labor was more than reasonable. George and Kathy Ireland 6/2/2025

Excellent repair of all major household appliances. We had an emergency situation and they dropped…read moreeverything and responded immediately. Best service on the Eastern Shore of Maryland! Professional, fast, friendly, and reasonable prices. Highly recommend.