I have been calling to get a refill on my aunt prescription 5 times and MA still says I will put in an order. It has been such a bad experience with calling them to just get a prescription ordered. I am so frustrated with their service. Going to find a different provider for my family now. read more

If I could give a zero I totally would the staff is HORRIBLE!!! The attitudes are bad from the girls in the front and the office manager or Melissa don't do anything about it. I have been hung up on been on a hold for over 10 min and when my opinion was voiced to Melissa I was hung up on check the records smh this office has gone DOWNHILL!!!!!!!! read more

These people fraud. Billed my insurance company for services they didn't do. the service was not correct. Nothing can improve with this company read more

They overbooked appointments, my appointment was at 10:30 am. Waited 1 hour and 1/2 just for my vitals to be taken. Then waited another 45 minutes in the room. This is not right! We all have responsibilities. You never see the actual Doctor, been here many times and it's always the MA. Go somewhere else, don't waist your time. read more

I am a veteran and have read some of the reviews and after having my appointment l have to disagree with others. I found Dr. Singh very professional and helpful in reviewing my issues. Her staff was very nice and helpful. Dr. saved me a trip to LA as l had to travel for this appointment but it was better than traveling to LA. She seems to fair and concerned about my health and willing to give advise. My wait time was very good, compared to what l was reading in reviews. Wait time for my appointment was 20-30 mins, very good for an office of her size. From my experience, am giving Dr. Ravinderjitk Singh a thumbs up, along with her front counter staff. A+A+A+ read more

This office is very unprofessional and you can never have anything done on time. I would give a 0 rating if I could because of the treatment received by this office. My company and I have been calling the doctors office for more than a month and we have received no response. We are going back and forth from one person to next but not getting to any results. The doctor is charging me $250 to get my own medical documents from her. This is utterly disgusting and exploiting the customers. I have never seen a doctor charge money to get their own medical documents. I am recommending all my family and friends who go to their office to change the doctor. I was on unemployment for few months due to body pain and the doctor charged me a fee of $100 whenever I needed her to fill out the doctor's portion of the document for my unemployment. read more

I have been Dr. Singh's patient for over two years. When I first started there, the waits were extremely long and there was a lot of miscommunication w my insurance (a whole 'nother story) and the dr office. I started going to urgent care instead of going to my doctor. I finally had to come in and I told Dr. Singh how I felt and why she hadn't seen me. Staff changes and communication improved immediately. I think that they just needed to know what was going on. I love Dr. Singh and Manjeet. They are kind and helpful and they make sure I am taken care of. I no longer have long waits and I am comfortable there. They listen to concerns if they are communicated to them. I think Dr. Singh's business definitely needs more than one star. read more

If their was an option for zero stars I would give that. Every visit with this Dr has been very disappointing. First off when an appointment was set I had to wait over 2 hours to be seen.. I understand sometimes dr's get backed up, but EVERYTIME is ridiculous. Once the dr finally comes in she is lost in a laptop and doesn't talk directly to you. She paid no attention to details about my medical history and had no empathy for the reason and concern I had. The last straw was waiting four hours to be seen... I would NOT recommend this Dr and have made a choice to go elsewhere. read more

I have absolutely had it with this office. I have been going to Dr Singh's office for quite a few years now, and I have truly been trying to be patient and give them the benefit of the doubt if anything happened to be frustrating or inconvenient. Fortunately, I had not had a real medical emergency until now and I could usually be seen by my OBGYN or urgent care if needed. This time around, due to my injury, I was required to go to my primary to be referred to a specialist. Every single step of this process has been made difficult by the attitude and treatment of the staff. Not all, the student doctor and one of the ladies who took basic information of my condition were very nice. There were a couple of ladies in the front that literally couldn't care less of my situation, all the way down to giving dirty looks and dismissing me as I tried to open doors and stumble through with my crutches. It's to the point where I have to have my insurance call them because they are being unclear and dismissive. One individual from the member services department of my insurance spoke to Jessica and recommended I file a grievance due to how she was also being treated trying to communicate and advocate for me. Now I'm into a week still trying to get a referral because it apparently isn't very urgent to be immobilized. Don't come here, I'll be changing primary care provider as well. If being dismissed, belittled, or treated with racial attitude is your thing, by all means, attempt to make an appointment. read more

When looking for a new doctor I had many concerns and worries. Upon my first visit with Dr. Singh I realized I had made the right decision. The care I have received from Dr. Singh and her staff has been phenomenal. Her proactive approach to health care is outstanding. For me that speaks volumes thank you Dr. Singh and Staff read more

I tried scheduling a appointment twice. I was put on hold for over ten minutes just to be told they would call me back. I never received a call back. This is the worst doctor ever. I don't understand the hold up because I never see any patience there. Giving this place 1 star is being to nice. read more

worst office i have ever been too. they do not care about their patients, i am shaking in pain and anger this office is putting me thru. i am a new patient and since the first day this office has shown no concerned they give you the run around they cant do even the simplelest of things which is get a referral modified it would take 10min or less of their time. i have spoken to hannah, courtney and the suppose office manager mangeet. i am surprised that they are allowed to practce medicine this office should be closed down i truly hope someone looks into this office. read more

Jenny refused to scedule an appointment for me and then hang up on me

I went into her office early January to get a physical. She ordered lab results as well as an ultrasound on my breast. She asked I schedule a follow up and when going over my results states "the lab" had not done my Thyroid Check and being concerned about blood in my urine. I received two separate bills for the lab work and ultrasound so when she stated I should get lab work again I was hesitant because I did not want to pay again. Around March when the Coronavirus frenzy happened I started feeling symptoms and called her office. She diagnosed me with tonsillitis over the phone. She followed up with me over the phone on her own, I did not request the follow up! A few days later I called to consult some concerns with the abnormal bleeding she had never looked into properly and stated she was ordering additional testing with Kern Radiology. Once again I explained the concern with insurance coverage and did not follow through with what she suggested. Well today I got a call from her billing associate Maricel stating I had a $600 balance with their office for the 3 PHONE CALLS!! To say I'm outraged is an understatement!! DO NOT WASTE YOUR TIME or MONEY WITH THIS DR!!! read more

I would never recommed a dead dog there.My husband was a patiient with that office up to recently. About a month ago, I called in to ask if they could schedule and appt for him, the young lady who answered said " we have walk in's on Thursdays, so if you guys come in early, let's say before 8:30 , he will not have to wait long!" I said great, I didn't even know you all have this!. We get there early the next morning and the pimpled face rude, unprofessional racist at the desk, says oh he is not with our office, he is with Omni, I explained he has been a patient with Dr Siingh for over a year if not more. I asked him for his card to call the insurance. I did and they said it was an oversite on their part, he is a assigned to her and they will change it back right away so he could be seen. We went back in and explained this. She proceeds to lecture him that he had labs that he never came back for. #1. No one set an appt up for him. #2 I explained to her that the results were sent to to gastroenterologist and they gave him his results. She then comes into the waiting area and says very softly that she works with the dr personally and they are no longer doing walk in's.I asked ok so can you make an appt for him. She says "oh we have nothing for a month and since he is a driver and isn't here often we can't! Excuse me?? His job is not any of their business!Whenever he has an appt he makes it his business to be home! I begged this witch to make an appt, she flat out refused! I called a few days later to speak with the manager. I was told by the woman Alex that she will make sure she gets the message to get this handled for us, since my husband needed too be seen. Days went by, I called again, same run around for the manager. Days go by again and I call again and I get the manager who seemed very sweet. I explained and she assured me she would look into this and get back to me. She never did. I called twice again for her and of course like clockwork she was never available. I had a test nearby and decided to go up stairs to speak with the manager. I was told by a very sweet young lady at the desk, the mgr was with a patient. The witch with the desk and sat down but upon seeing me she ran to an office to the back, I could see her and could only assume it was the mgr's office! I sat there like an idiot waiting to speak with this manager. All of a sudden the young woman behind the desk says come in here and talk to me. I explained everything that he has a history of Valley Fever and he hasn't been feeling well. She said ok let me see what I can do. She walks away and comes back saying " the manager said to put your complaint in writing. I asked why so they can sweep it under the rug? She kept saying the insurance closed the portal and that is why he isn't a patient. I explained again he is a patient there and I do not care about the complaint. I just need for him to be seen! Again she says " they said I cannot make the appt! I was in tears begging for my husband to be seen.I asked where is the manager? She says oh she left on a break, I said wait she knows I have been waiting on her and she leaves? Meanwhile Shaquanda with her fake blond WIG stands there watching me like my business is hers..Like go do your job. When they wouldn't give him an appt and I a grown woman is standing there begging for my husband to be seen. I flipped out on them! I told them go online and read the reviews they are horrible.. I said very loudly if anything happens to my husband I will sue them. We got a call from the insurance saying t hey received a letter from Dr Singh that he needs to find a different Dr. I said oh yeah, did they tell you the run around for a month to get an appt and how we had been treated? She said no! I said well let me fill you in, and explained it all. I was honest, I am a grown woman and I said after a month of begging and being given the run around, I lost it! The staff is the worse! WORSE! The Dr, we had a lot of respect and admiration for her! But she is a waste of time because if she will knowingly allow her staff to treat patients like that, she does not deserve to be a DR. Save your responses from the DR's office because I have no interest in hearing one thing from you all and again to reiterate: Should anything happen to my husband..be prepared for what is coming down the pike.My sons and I will sue you! They LIED from beginning to end about what that girl did! I told the lady from the insurance, tell them we said THANK YOU FOR DOING US THE FAVOR OF NOT WANTING TO SEE MY HUSBAND AGAIN! THANKS YOU AGAIN AND AGAIN! I pray that none of you need help and cannot get it!!!! read more