Where do I start with this company this is one of the best companies by far that I've been to. The customer service was amazing I could not be happier about the experience I had. To start off I walk in to get just some basic information on how the rent a wheel program works and was introduce to man by the name of Dwayne. Dwayne customer service was outstanding his knowledge of Rims & Tires was by far the greatest I've seen anywhere in the past. He went above and beyond to find the right rims and tiers I needed for my vehicle. After we found the perfect match for my car we proceed to get them put on I was extremely happy with the experience. No words can describe the moment I felt after I seen my car with the rims on I was over Ecstatic at that moment it was like I had a completely different car. I will refer EVERYONE I KNOW JUST BECAUSE OF THE AMAZING experience I had and how happy I was at the end. If you want to get new rims or tiers defiantly go check them out you won't regret it make sure you ask for DWAYNE!!!!! He will go above and beyond for you to have the best experience in searching for your new rims.. read more

Unfortunately I ran over a huge pothole on an intersection by my job and my rim(20's) was junk, it cracked and there was nothing I could do. I took a look at my options..well the few ones I had, and I had no other choice but to go to Rent A Wheel. To be honest, I was feeling a bit overwhelmed about getting into another month to month payment, but like I said above, I had no other choice, I had to get my car up and running again. I met the store manager,and I have to say, I was real happy with the service. I explained my situation and immediately helped me. I came back with all the required documents in order to get started and, I was up and running the next day. I decided to upgrade to 22" rims, I knew what kind of price i was getting into, but with the low weekly payments they gave me, I couldn't complain, and I was really happy with the turnout. I dropped it off Saturday morning, and 2 hours later, my car was ready. I almost didn't recognize my car, it really changed the look of my ride. The staff was friendly and knew how to make a customer feel comfortable. I recommend Rent a Wheel to anybody out there. read more

I never wanted to buy rims . Yet one of mine cracked and I had no choice. I was shocked to find out the prices all over town and online. I drove with a donut For two weeks trying to find a matching rim or an afordable set. I went to pep boys and found a set I was comfortable with, When it came time to order they had to let me know it was not going to fit and could not be order. The manager at pep boys recommend RENT- A -WHEEL . I thought it was odd that he would send me somewhere competitive. I hate to say this, but I showed up at RENT -A- WHEEL in a sour hopeless mood. I didn't want to get suckered into an over priced upsell scam. There were two Men there named T and Frank . They explained everything to me about my car and the situation with the wheels and rims. They made me excited to make my car safer and beautiful. I'm thrilled with the rims, tires, the price and all their professional care. My car looks great! I never write review but I felt this is something I wanted to share. read more

Here we go again! Just got a BMW X5 so you know I needed to get new wheels and tires.. Once again the crew at the 19700 S. Dixie Hwy location hooked me up with a wicked awesome set of staguard wheel and tires. What keeps me going back to Rent A Wheel is that the customer service and can do attitude plus the knowledge those employees have is noteworthy. NOT only do they treat all there customers great, but even the way they treat each other is like they are family. I FEEL awesome every time I go there. A special thank you to the manager for ALWAYS helping me out with what I want to get FOR my vehicles, also FOR schooling me on what will fit and NOT fit on my vehicles. ALL these guys that work at that location need a pay raise. They are the main reason I KEEP going back..it is all about the customer service! Wheels and tires can be purchased anywhere, but in my experience, the customer service is second to none at Rent A Wheel at 19700 S. Dixie. Believe That!! read more

Customer Service was great. My wife didnt like the look of the first set of rims they put on the car ,instantly with no questions asked they offered to change the rims without making changes to my contract . I thought that was fantastic . The tire tech is a real professional guy also , he would not attemp to remove a frozen tire lug on my wife Benz because he didnt have a replacement bolt on hand just in case it broke I thought that was cool because he could have tried it just to make a sale .But that wasnt it the contract stated that I must have an alignment I did but there was an issue with the tires that threw the alignment off .Once again upon verifying the alignment they offered to change the tires isnt that great. So if you want to get good service and look great you better go check out Dwayne and the staff in Cutler Bay at Rent A Wheel because all the issues I discussed happened all in the first 3 weeks of purchase read more

Anyone who owns a vehicle will at some point need new tires. I own a truck and wanted to upgrade my wheels and tires. After shopping around online I found what I wanted. After a bad experience with online dealings I decided to check out Rent-A-Wheel. I dealt with Fabry. I knew from the beginning that I was going to keep my business here because of his professionalism and courtesy. I can't say the same for some of the other dealers I was contacting. Fabry WANTED my business and it showed. I live over an hour away and made the drive twice because I wanted the service that they were willing to provide. If you want to be treated well as a customer and are looking for a company that stands behind their product and service then come see Fabry at Rent-A-Wheel. I highly recommend and will be a life long client. read more

the people here at rent a wheel is cool, nice and awsome and very friendly and they gave me great customer service every-time i come to the store and rent something. they are all very well dressed and professional looking and they keep there store always nice and clean for who ever comes to the store. esspecially the store manager hes a cool and awsome guy and funny too. and the assistante manager is very very nice and sweet and very cool to be around with. and johnny is very nice and understandable and very help full but he can be annoying at times but in a good way but he is a very nice a sweet person to and everyone in this store will help you if anything if you need it. they will be there for you. read more

I sent my uncle to RENT A WHEEL. After my uncle told me he wanted to give his truck a nice new look but didnt have to much money. He says he was a little hesitant at first when speaking to Luis and was not 100 % when deciding to go on payments to get what he wanted. After manager went into details with him and explained EVERYTHING he was confident that he was going to do it. Now my uncle cant stop talking about his new friends at RENT A WHEEL. These guys at RENT A WHEEL know what they are doing and always hook me or anyone I send to them. Thanks again for doing what you guys do. See you guys soon saving up to get my new truck with a new off road look. read more

Ok let me start by saying what most people think.. well atleast I did. I needed tires and a friend told me hey go check out RENT A WHEEL you can buy them and pay weekly. I said no way but let me try. BEST decision ever. I went to the store. and right away FRANK N TEE both treated me great. They help me choose my new wheels and Jose did my installation. Wow in and out on a hour. Wow what great service. The best news is I get that service for life and never have to worry about my rims or my tires ever again. They even gave me tires that give me ROAD SIDE assistance. I recommend everyone to try it out. Tell me MERCY sent you.. ;-) read more

I am a loyal customer here at Rent a Wheel, in the last several months i purhased two set of rims and tires. 1 for my wife's car and 1 for me! i have delt with them in the past, and i keep coming back, real professionals and a good deal as well.. The manager there Fabry runs a a very nice place, also i have delt with Dwane, but the rest of the crew is great as well. my wife's Toyota Solara is looking real sharp and she love's her new rims and tires. My Chrysler 300-C was looking old and ready to turn in, but now with the new rims and tires, i feel like i have a new car again!! thanks guys.. read more

Tee and the team at Rent-A-Wheels are awesome. Went in looking fo a valentine's present for myself and Tee spent so much time helping me find the perfect set of rims to match me. Wheneverver I had a question regarding the rims or any other aspect of my rim needs, my Rent-A-Wheel team was always available by phone or in person and always took the time to explain whatever I did not understand. Super awesome care and consideration. I know I have found the place for my tire needs and I would highly reccommend them to any looking to add some flavor to their car and get great service in return!!!! read more

Went to RENT A WHEEL to find out how it works. I didn't know what to expect. At first I didnt understand what they offered leaving me asking questions about how their program works. I walked out with a new set of wheels and tires for my truck. I get so much that its hard to say NO! Get balancing and rotation and flat repairs. No contract.. 90 days to pay my cash price. Left so satisfied I had to tell everyone. Go check out Fabry and Tee or frank they all helped me in one way or other. Best experience with a RENT TO OWN business. Kind of place you feel welcomed and Super nice show room. read more

I have been dealing with Rent A Wheel since 2014. Always purchased my set of rims or tires that I got through them. My last time getting a set of rims and tires I ran into some financial difficulties. This was first set rims and tires that returned during lease. I was awaiting some type of surcharge for returning the set. James and Ana took my set back and no more payments taken from my account. This place is what it is if you can't make payment they will work with to help you but if you got to turn merchandise you can. No hassle just keep them in the loop. read more

Awesome experience with this store in particular since the first time I walked in. The entire team has a great attitude, and is very knowledgeable on rims and tires. Everyone is courteous and willing to help, whether on the phone or in person. I'm glad I came across these guys, and I'm honestly very happy with my overall experience. I highly recommend Rent-A-Wheel to everyone in need of high quality rims and tires along with the best customer service around. Loyal Customers---- Maykel Mendoza & Amparo Rodriguez Miami, Fl read more

When i needed my off road rims for my truck in January of 2017 they helped me solve my problem. I recently damaged one of my rims while off roading so i come back to replace the rim and they tell me the rim is discontinued. I reached out to the manufacturer and they tell me it will take about 90 days but they will not put in the order because they want to sell me 4 more rims. I would like to keep this professional and not bash the salesperson with lack of customers etiquette. Please help me make this right. read more

Great experience!!! First time customer and I was welcomed with amazing customer service and speedy delivery. Considering this time of year I needed new wheels before traveling for the Holidays and Dwayne, a sales agent at Rent-A-Wheel, provided and assured me delivery and service of my tires prior to my departure. Dwayne and the rest of the staff had my paperwork and car done in no time and now I am heading out on schedule. I definitely will refer this company to all those I know! read more

My experience at this establishment was amazing. Rey was the one who helped me throughout this process to make sure I got the wheels and tires that matched my needs. I love how it offers a great payment program which allows to make weekly payments instead of paying it all together. The process was very quick and easy. Highly recommend to anyone interested in getting new wheels and tires for their vehicle. Wish I could give more stars. read more

I just experienced the best customer service at Rent-A-Wheel on SDixie Hwy. I came in to see new rims for the VW Jetta and James Rubio ( Manager ) was the firt one that welcome me in and told me that Anex and Ana would help me out. Wow they did , they gave me all the informacion i need and i left with new rims . Feel so happy with them. Thanks for the great customer service . And thanks for making me feel like family. read more

Customer service at this store was great.I went in to compare prices only The store manager Armando and salesman Dwayne. was very professional and polite answering all of my questions without hesitation The attitude of the other employees showed a great holsum atmosphere. I commend the entire store.The quality of service overwhelmed me.These employees are a great asset to this company. Thank You Charles B. read more