At first, my experience with Rent-A-Tire was great. The process of getting my rims was smooth, the staff was helpful, and the customer service seemed solid, until after the purchase. Once you're on a payment plan, the quality of service drops fast. When I ran into financial issues and needed to delay a payment by just a few days, I was met with terrible customer service and zero understanding. Instead of working with me, they resorted to harassment, showing up at my job, contacting my landlord, and even calling my personal references. That kind of behavior is completely unprofessional and unacceptable. The staff, especially Tino and Frank, were extremely rude and disrespectful. Tino made threatening and harassing comments, and Frank was mouthy, dismissive, and out of line when I tried to call and work out a solution. It's clear they don't care about their customers once the sale is made. I work hard for my money and take care of my bills. When I hit a rough patch and tried to communicate honestly, all I got was harassment and attitude in return. The lack of compassion, respect, and professionalism from this company is beyond disappointing. I will never do business with Rent-A-Tire again, and I wouldn't recommend them to anyone. Heartless, selfish, and unprofessional, stay far away. read more

Came here for two new tires and they absolutely hooked it up! Great customer service, will definitely recommend! Thanks again Daniel!

i highly recommend raw wheels and tires @ 43rd ave! frank was very professional and friendly and his team did a great job on my wheels with my bentley! read more

RAW Wheels & Tires - WHEELS - Tires Near Me - Phoenix, Arizona

I DON'T RECOMMEND THIS BUSINESS THEIR DEFECTIVE TIRES ALMOST KILLED MY HUSBAND. My husband purchased 4 brand new tires from here on the 6th of February. Last night the driver rear tire blew and when it blew out it put our truck into a barrier. When I called the guy was a jerk and basically was like oh well we're not responsible. Now we're consulting lawyers to rectify this issue Since they refuse to accept responsibility. read more

The team was very professional and courteous. They got me in and out of the shop very quick and gave me a very good price and had all of my request in stock. read more

Walked in the building the employees were so cool and chill. Great customer service and kind. This is most definitely a good place to purchase wheels and tires. read more

Over priced Chinese wheels. These guys are snakes and I highly recommend no one to come here. I've been ripped off charged over 400 a month on cheap wheels and tires. Got a way better deal at discount tire. DO NOT COME HERE ! 07/30/2024 read more

Hi there I'm being going to 1616 N.43rd Ace for some years now and every time I come in . Im greeted with lots of respect and courtesy and I would recommend this shop to anybody. read more

Albert and Julio have been great in helping with my tire needs. I have gone to them for 2 vehicles. They take care of any issues I have. I will continue to go to them for all my tire needs. Anyone out there wanting to find a great place to get rims and tires go there. They continue to help even when u pay the tires off. Great service from all of their employees read more

Thank You Mario, Jennifer and Stevie for ONCE AGAIN getting us into another set of rims and tires! This has been our 3rd set with Rent a Tire and my son just got tires too. You guys have always been honest and helpful each time we have come to you, and have a lot of patience with me when it comes to choosing the right set. We will always be a customer with your store. -Cristie T. and Donte' T. read more

THESE GUYS ARE THE BEST!!! I would recommend them to anyone! DEM BOYS BAD! MARIO, NICK, STEVE, TINO, and JULIO. In my opinion I know that they're better than the other two locations ( no hard feelings), still got love ya! Come down here and get treated right! read more

Man! Where do I start... these guys have been helping me for years!! I bought tires here when I got my first car with rims- best investment for me and my lifestyle. Super friendly, efficient, and always watch out for my safety. It's always nice to see familiar faces and to be treated like a familiar face. Nick is the most informative and detailed tire tech ever! Thank you for always taking the time to help and answer questions- I appreciate you! Mario at the service counter is also a great team member! He always has my account pulled up in a jiffy, asking me how I'm doing every time. Honestly the best tire shop in the city. read more

Great customer service from everyone there. You are able to get your questions answered. They will work with you if your having payment issues as long as you let them know. read more

My car looks dope thanks to Mario, Nick and Jennifer I'm bring all my cars here also great customer service and good music.

Rent a tire is a great company great to work for great to get rims and tires from and great deals. They take care of the customers and help you out as much as they can. This company and the employees are amazing people and they strive for greatness and they can help you out even if you think they couldn't. Mario, Jeff, Nick and Tino are great people and I may work here but this is my own personal review of rent a tire. It's a big family here and no matter what they take care of everything and they help the customers and they get you into some new safe tires that will last you a long time. The rims are a one of a kind there are a lot of rim varieties and it's your choice of what you want on your Vehicle read more

These guys are fast, respectful, with great customer service. Only lived in az for 2 years but will forever go back to this location. Ask for Julio or Mario read more

I can't say enough nice things about Rent-A-Tire, and especially Nick! He's friendly, knowledgeable and an amazing asset to the this company. I feel like I just went shopping at a family members business, not a public retailer. Thank you for the very positive experience Nick, Rent-A-Tire is lucky to have you! A+A+A+ read more

I have had amazing times with this company! When I first purchased my rims they were amazing, then they switched management and it's been downhill from there! I paid my rims off and still have a warranty but Chris is never willing to fulfill warranty items such as tires. I have came back 2 days in a row with an appointment set up by Chris and still others of Hispanic decent have managed to take my appointment slot and I am left behind and get in whenever is feasible for Chris! I am not of Hispanic decent, and this has happened every single time with Chris! Talk to Mark the manager he made sure I was taken care of immediately! Many of my friends have asked where I purchased my rims from I don't even mention this place to them. I tell them to find a mom and pop shop to get theirs! Im sure I won't recommend this place to anyone while Chris is still employed here! read more

RAW Wheels & Tires - Grab a cold drink while you wait... - Tires Near Me - Phoenix, Arizona

Great Customer Service, my mom has been a customer since a while back, happy with her purchase. I came in personally just needing to get my tires check and it was a great experience. read more

So tires are great over priced but great. It was the only way I was able to get tires for my car so I am not complaining about that. My issue is this place is very unorganized to start they told me they had my tires I show up they can't get them till the next day...then I show for my appointment the next day and they still do not have them. Finally they call 4 hours later they showed up. Then they told me if I left them a review online they would push my payment back a week. Well guess what they did not. So I call I go through 3 separate people before they start to figure out what was going on. Then they say oh well you never sent it to us. I say yes I emailed it which she finds. Then goes well you took till the 10th...Well that was the day they were installed have the receipt still. Then she goes well it was pushed back in it was originally the 21st supposed to move to the next wkd. So then they offer to refund it. But by the time it would clear as it take 3 days the new revised payment was going to come out so not really a fix honestly. They then said they would look into something else and call me back that was 2 days ago... so yea don't rely on anything they say. read more

Had a great experience with rent a tire and the cool crew! Very informative and helpful. I would definitely recommend this place

This review is for this location only. Twice in under two months I've had to come here for a flat tire. And the first time I sat here from 8a until 2 pm. And I was the first customer in the store. This time I've been here since 1pm. And they claim there was 2 no it changed mid conversation to 3 cars a head of me. It is now 3 pm and for the last hour I haven't seen any thing done to the two cars sitting in the bays. My tire last time took 20 min tops to swap out why can't they just swap men out and they can let cars sit in the baby all day long doing nothing. Both times this has killed my day and any plans I had. I can't accomplish anything for my day when I have to stop at this location. Cause it consumes your whole day. 1 flat tire. read more

Great customer service. Mario was a great salesman. He really hooked us up. They are really friendly.i am very happy with my new rims and tire. read more

Great service here. I recommend to get your wheels and tires here. Ask for nick when you come. He was very helpful and helped us right away when we walked in. Highly recommend coming here read more

Looking for tires or rims, this is the place to go! Friendly staff always helpful! Mario did a great job helping us the entire time ! Would definitely recommend and I will be back in the future. read more

These guys were a great help, their go out the way for you. Come and see for your self, go to rent a tire (I recommended)!

Great service overall. It did take a while for the tires I chose to get there but they made me feel comfortable during the wait. I love my new rims & tires & that they have the same as cash option. I would definitely return & recommend them if you're not able to pay upfront for new tires. Thanks guys! read more

I'am very pleased with the customer service and variety of rims and tires they have, prices are really affordable and there's no hidden fees, every body is very helpful and they are bilingual, good stores hours and most important, they are patient with you and they the extra mile. Excellent store!!! Thanks, read more

I needed tires for my truck and I usually am a loyal customer at Discount. They were unable to fix my flat due to the condition of my tire being worn beyond legal repair. So my free repair suddenly became very expensive because all four of my tires were in the same condition..just still holding air in them. So I searched rent a wheel and found this company. My phone call expierence was ok and Chris did some searching for my tires while I was on the phone. He found some tires I was interested in getting and had them delivered to his store location. I had an appointment time at 3pm. I was ontime, but wasnt able to leave with my tires mounted until about 2 and half hours later. It was a Saturday and only one person was working on the actual tire swapping. He did a good job and the tires are doing a great job. Smooth and balanced very well. Other then that the paperwork is very lengthy and they require alot of "proof" paperwork. You also sign enough papers to buy your car again. The whole point of this business is you dont need credit to get wheels and tires. So you better make sure you pay them ontime every week and before 90 days or you will pay double the cost. All in all I had a decent experience. My only complaint was the lengthy wait to get the tires on my truck. I was the only customer there at that time. all the bays were empty except my truck. I would recomend this business if you need tires, but need time to pay them off without a credit check. read more

I got my rims here so horrible!!! While they put on my rims the guy doing that stole change from my door. The manager claimed he thought it was his car haha supposedly. I guess just an excuse they had to tell us so we wouldn't be mad So un professional !!! I hated it here since day one!! Do not use this location go to the one on 32st an McDowell very nice there.. read more

Got some off rd wheels and tires, very helpful and the program was easy to qualify for. Would recommend if your in the market!