On 6/5 & 6/6 had my 2004 Honda Element serviced by Lifetime Automotive Tempe AZ. Lifetime…read moreAutomotive is a sole proprietor owned & by automotive tech Alex Burton. My brake fluid was low & diagnostic done & Master brake cylinder needed replaced. Also, needed some other maintenance done. So replaced engine coolant thermostat, rear suspension shocks& struts & sparks plugs . Written estimate of all automotive services to be done given before any automotive service rendered. The estimate was very reasonable & in line with industry standards & pricing. All above work completed to my satisfaction. On 6/6 my air conditioning compressor went out , which the car is 22 yrs old. Again lifetime replaced air conditioning compressor at excellent price. I would recommend lifetime automotive to all that need automotive repairs done. Alex Burton very honest & professional we me. Thank you Alex

I had good experiences up until I stopped interacting with the owner. whenever I would speak with…read morethe owner, he would give me his honest opinions and let me know the price before confirming. I've had interactions with a new guy that took over my repairs and I will not be back. I don't feel like i've received the same level of service, care or pricing. Also when I was curious why I was being charged over $200 for changing my headlight (spent $1000 in a span of two weeks, and i wasn't expecting that price so i was just looking for a breakdown), I was asking for clarification and was met with a rude tone and no answers. The price was also not confirmed with me beforehand or i would've declined. I've been going here for years but just no longer feel that comfortable speaking to anyone but the owner.

My neighbor's vehicle had the "Check engine" light on. As her husband had always taken care of…read moreeverything, she didn't even know where he used to take her car. I helped her to research where would be the best place to take her SUV to be checked. 19th Avenue Garage kept coming up on here and on Google. Needless to say, these gentlemen are wonderful! So very kind and understanding as they knew she was going through a difficult time. They did a thorough check of her car. She had previously been told she had a transmission leak. These gentlemen did not find it. The "Check Engine" light, fortunately, was related to her tires. The batteries were old. There was some seepage from the brakes, but it was minimal. As for the brakes, they were still in good shape, but will eventually need attention. When she asked how much she owed them for their time, they told us "Zero". No charge! They understood she was going through a difficult time with her husband being in the hospital these past two months and assured her that her vehicle was safe to drive. They did invite her to return in six months for her next oil change and they would check her brakes again. Needless to say, I am so impressed with the kindness these gentlemen showed my neighbor, and that they could have charged her for their time as they did a thorough check of her SUV, but they did not. They have also won me as a customer! I will be taking my vehicle to them the next time it needs service. I am very impressed with this garage and with the gentlemen working there!

Really great communication. Pricing was fair as well and told me what I did NOT need - honestly…read morerefreshing. Will be back

Great front office! Upfront and straight to the point, no…read morebeating around the bush with these guys haha. Respectful, helpful and very kind:) They figured it out right away and are great on communicating and penciling out what works best for you and your vehicle!

Extremely disappointed with @Goodyear! Bought 2 tires +oil…read morechange in Oct. Tire blew out in 5 days. Corporate made ME pay upfront for replacement & wait 30 days from a refund. Missed alignment check ruined tired in 2 months. Billing error in December left me driving on unsafe tired. #Customer Service Fail # Safety Matter.

I wasn't gonna leave a review but decided to tell my story to help the next person out. I took my…read moretruck to get an alignment and wheel balancing. The balancing didn't go well, as the truck still hopped a little around 80mph, so I took it back. They realigned it and it made a difference, so I was ok. A few days later, I looked at a wheel and a center cap was missing a bolt. 3 other center caps were cracked to where the bolts didn't secure the caps anymore. I just sat there like, "...now, why wouldn't they tell me this?" Point: plastic center caps crack ALL the time! It's not a big deal. The manufacturers are the problem, being cheap and not wanting to reinforce the caps...as if they want to make money selling us new center caps all the time. I have 6 cars, and two have plastic center caps. You must gently put them on, or they crack if you over-tighten, even slightly. The person at Discount didn't know this, so when they cracked three of my caps, they tried to conceal it by not telling me (and just making the bolt look like it was on correctly). I was NOT UPSET at the cracked cap. Get that out the way, first. I ordered two new caps and had a spare cap in my garage from my spare tire. They aren't expensive at all. Just $35 each, so I bought two new ones online. The next day, I went to Discount - not to get reimbursed - but to show/tell the manager (Tyler, I believe) about the plastic center caps being broken. I wasn't upset about it breaking, but more upset about the tech not telling me it was broken. THINGS BREAK and I get it: plastic is cheap and the manufacturers are wrong for doing our wheels like this. I told him I already bought new ones, but if he could just run it by the guys to BE CAREFUL with plastic center caps, as many have no reinforcment and they will snap/crack. He understood. He felt bad. I wasn't looking for reimbursement, but he asked me how much I paid and reimbursed me! I was not expecting that because I work on cars and I know how plastic will snap. Again, I own 6 cars and I do 99% of the work myself. I'm ok with things breaking, but not ok with concealing the fact that it was broken. Tyler understood and apologized and paid me for the two caps I bought. To me, that was more than I expected and truly genuine for him to offer and to do that for me. In my opinion, the manufacturers need to reimburse us all because cheap is cheap. They need to make center caps with reinforced holes or they need to make them in aluminum. The person that broke mine clearly didn't realize this about plastic center caps and it was not intentional at all. But the concealment of the damage was intentional and that's what upset me. Breaking it? Nah. I was ok with that. It happens. The fact that Tyler made it a point to resolve it AND to have a talk with the techs made the bigger difference. Not all customers would have been so understanding about a broke piece of plastic, but owning multiple cars, I get it. I appreciate Tyle and I appreciate Discount for taking the time to listen and to train the techs to save people the headaches of small mishaps. Things happen, and that's just how life is. That's why replacement parts are sold: because things happen. But we just have to teach our young men to accept responsibility and not hide it. I'm old. Tyler (the manager) is about 10 to 15yrs younger than me. His techs are probably 10 to 15yrs younger than HIM, so we need to pass these lessons down from generation to generation. Tyler understand why I was there: it wasn't for the money, but I appreciate him reiumbursing me. I just needed him to be the leader of the shop and help his guys become more honest mechanics in this world. I'm a mechanic, myself.

As someone who spends a lot of time on the road around the Valley, having a reliable tire shop you…read morecan trust is essential -- and the Discount Tire off Elliot in Tempe consistently delivers. The staff here are incredibly friendly and professional. From the moment you pull in, someone greets you quickly, checks what you need, and gets things moving without any unnecessary hassle. The team clearly knows their system well, which makes the whole process smooth and stress-free. One thing I really appreciate is that their prices are fair and competitive, which is part of the reason Discount Tire has such a strong reputation in Arizona. They're straightforward about options and don't try to upsell you into things you don't need. Another great perk is the complimentary air checks, which is something I've taken advantage of more than once. It's quick, convenient, and a small service that goes a long way for maintaining tire life and safety. What stands out most, though, is their efficiency. When you're waiting with your vehicle, time matters -- and this location does a great job getting customers in and out quickly without sacrificing service quality. Overall, this location is a great example of why Discount Tire continues to be a go-to spot for tire service across the Valley: friendly staff, fair pricing, helpful services, and a team that respects your time. I'll definitely continue bringing my vehicles here.

Very disappointing…read more I called several places to get a price for an oil change for my truck. I got prices of $150, $180, $220 and $250 from the dealership. I decided to go here for $150, which was the cheapest but not out of line. My husband called to make the appointment and he was quoted the same price. We showed up and were told it has to be $250 because the truck is diesel. We both specifically said it was diesel when we called. So this seems to be a bait and switch. I can pay that price to get it done at the dealership- so why would I come here? Needless to say we have taken the truck somewhere else.

As grateful as I am to have my tires replaced their time estimate was severely off and there was…read morenot enough communication. I brought my car in at 7:45am and was told it would take 40 minutes to get my tires replaced. I asked if it was enough time to make sure I can get to work by 9am. I was informed at 8:50am that they are aligning my tires without communication on the cost of the additional expense. They also said it would take an additional 10 minutes, it did not. What was supposed to be 40-50 minutes ended up taking an hour and a half and despite the car being aligned it still favors the right side.

Greulich's does high quality work on all types of vehicles and they know what they are doing for…read moreadvanced repairs. I had them fix an oil leak, install a new clutch/flywheel, get new spark plugs, oil changes, etc. They also don't waste time and get repairs done quick. It's trustworthy mechanic. The Cons are basically what every negative review has touched upon, their pricing. Except for a few common things like oil changes, they rarely do bundle pricing for labor and parts. Instead, they write estimates on most operations like they're a dealership shop, including mechanical labor rates which are of course well over $100 an hour. I had an oil change and got a tune-up (new spark plugs) and it costs $900+. There's nothing necessarily wrong with that way of writing estimates, it's just very expensive for the consumer. They need bundle pricing so things are cheaper for the consumer. Overall, they are reliable and trustworthy mechanic shop. They just aren't the most value-priced mechanic in town.

Anthem Arizona location. BEWARE!…read moreExtremely RUDE, VULGAR, HATEFUL, person checking in customers. I witnessed him use GD, F, MF, and even called someone a Dick, while checking in a female customer. This was around 1 pm on March 7th 2026. He was VERY rude when I declined to have my cabin air filter replaced. After he hung up the phone he called the people MF's, and was so intimidating and hateful, my stomach was in knots and I felt like I was go to vomit. They also left the cover of my cabin filter laying on the dash. To start with, I only asked for an oil change and NEVER asked them to do anything other than that. They weren't authorized to take my cabin filter apart. What should have been a 20-39 minute oil change, ended up taking an hour and 40 minutes. I wouldn't recommend this place to anyone. I watched from the lobby, and they didn't check air in tires, or brakes, or serpentine belt, however they said I needed an alignment, brakes, and a belt. My tires were just rotated 5 days prior, and are new as of 3 months ago, and they said they saw extreme tire wear, so alignment was bad. Also stated my belt was cracked and coming apart. Not true. Also brakes were replaced in December and they reported only 5-7% left on them. These people are scammers and thieves!!! Liars!

I'am very pleased with the customer service and variety of rims and tires they have, prices are…read morereally affordable and there's no hidden fees, every body is very helpful and they are bilingual, good stores hours and most important, they are patient with you and they the extra mile. Excellent store!!! Thanks,

At first, my experience with Rent-A-Tire was great. The process of getting my rims was smooth, the…read morestaff was helpful, and the customer service seemed solid, until after the purchase. Once you're on a payment plan, the quality of service drops fast. When I ran into financial issues and needed to delay a payment by just a few days, I was met with terrible customer service and zero understanding. Instead of working with me, they resorted to harassment, showing up at my job, contacting my landlord, and even calling my personal references. That kind of behavior is completely unprofessional and unacceptable. The staff, especially Tino and Frank, were extremely rude and disrespectful. Tino made threatening and harassing comments, and Frank was mouthy, dismissive, and out of line when I tried to call and work out a solution. It's clear they don't care about their customers once the sale is made. I work hard for my money and take care of my bills. When I hit a rough patch and tried to communicate honestly, all I got was harassment and attitude in return. The lack of compassion, respect, and professionalism from this company is beyond disappointing. I will never do business with Rent-A-Tire again, and I wouldn't recommend them to anyone. Heartless, selfish, and unprofessional, stay far away.

Great family owned business. This was the first time using them because my other mechanic is so far…read moreaway. I highly recommend them. They did spark plug replacement alignment and oil change and they help me with my cabin air filter that had some debris stuck way deep down. Their prices are fair. They appreciate them helping me out.

I was looking for a local car repair shop instead of a large chain servicer hoping to get better…read moreoverall care and service, and Simon & Son's provided exactly that! I was able to quickly get on to their schedule (my desired date and time was open the following week) to do an overall inspection after adding another 5K on the car. They were very helpful with describing what they did as well as pointing out some issues that I should keep an eye on. As I knew the previous owners of the car, they recommended that I check with them to figure out the last time a few of the components were serviced, and did not push any additional and unnecessary services that have been known to come with the larger businesses. I was very pleased with the price and value of the overall service and will be continuing to return to them for all of my car needs.